Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
-
how to delete adjustment line from coverageWe are trying to create an coverage using REST API and add/update adjustment to it which is working fine. But we are not able to delete the adjustment line from the cove… -
Unable to interface credit memo created from amended lines due to items not being on credit memoWe have subscription with product lines - when crediting the line somehow does not contain the item therefore the credit memo does not interface to AR - as it gets an er… -
Auto-renew subscriptions source/criteriaSummary: We have some subscriptions that need to have data fixes (to fix Subscription product end dates to co-term to a specific date). When we do these fixes, we curren…
-
Subscription Usage base charge- save the detailed transactions for usage calculationSummary: We need to save the customer detailed usage transaction and according to this information, calculate the usage to be charged on the billing line Content (please… -
How to pass Order line EFF to subscription custom attributes?Summary: Is there any documentation around sending sales order line EFF details to custom attributes on subscription lines as part of service mappings? Content (required…
-
Oracle Subscription Management Cloud being used for AdTech Business (Charged per usage)Summary: Oracle Subscription Management Cloud being used for AdTech Business Content (please ensure you mask any confidential information): Does anyone have examples of …
-
Subscription Pooled Usage (Usage Allowance) use-caseSummary: A customer with whom I’m currently working with has a business of selling a software which helps their customers sell Tickets (concerts, movies, event tickets, … -
Best practice to capture event model groovy errorsSummary: Hi All, What is the best practice to capture event model groovy errors? I have 3 object functions which are being called at the subscription event model (Draft … -
Pricing AdjustmentSummary: Content (please ensure you mask any confidential information): When we are Adjusting the price for an asset at Covered Level (Price override) but when we enter …
-
How to reprice a coverage item within a subscription on yearly basis without amendmentSummary: We are currently having an issue with repricing of any coverage item within a subscription without amendment. There is a business requirement, where we have cov…
-
For a Custom field can we add Contact as list of values at Bill to site instead of Account levelSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
Can we create and activate subscription without any pricelist setup in fusion?Summary: Client wants to manually add the price while creating subscription. Is there any option to enter price manually ? Content (please ensure you mask any confidenti…
-
How can I limit subscription user access to only the owner or team?Summary: We have multiple groups within the same BU that need to create and manage their own subscriptions. These groups should not have access to see or modify any othe… -
Can we delete a subscription bill line after activating the subscription.Summary: Hi, i found a REST API which can be used with delete operation to delete a subscription bill line. /subscriptions/{SubscriptionNumber}/child/products/{Subscript…VishnuVardhan_Technical_Consultant 23 views 1 comment 0 points Most recent by Nilesh Deshpande-Oracle
-
SM is not passing Sales Person information to AR Interface Table RA_INTERFACE_SALESCREDITS_ALLSummary: We have defined Sales Credit Information at Subscription Product, but when information is sent to AR using Send Billing Information to AR then in Interface Tabl…
-
BU and Legal Entity field to make mandatory and blank at subscription creationSummary: The customer has an entreprise business model where one BU has multiple legal entities assigned to it. Currently at subscription creation, the BU field gets pop…
-
how to join Subscriptions management subject area and installed base subject areaSummary: Content (please ensure you mask any confidential information): how to join Subscriptions management subject area and installed base subject area We are trying t…
-
Is it possible not to bill daily but having hourly billing schedule?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
How to send Usage Events Dates from Subscription to AR Invoice as an AttachmentSummary: We have an requirement to send the Usage Events dates as an attachment on the AR Invoice from Subscription. Can this be achieved using service mapping & Algorit… -
Bundling in the New OM to OSS FlowSummary: Hello! In the new flow from CPQ to OIC to OM to OSS per the link below, we were wondering if bundling was now available? Overview of Integrating Order Managemen…
-
Ship to Site from Other Business UnitWe have a use case where Customer from USA BU will buy a subscription product and ship this to a site tagged to Asia BU. Now, we have to create the subscription is USA B…
-
how to add a flexfield as of filter in main workbench?Summary: Hi, we need a requirement to add a flexfield field as of filter in main workbench? There is an option to do this? Content (please ensure you mask any confidenti… -
How to add custom fields in Subscription Management OTBI/Subject AreaUnder Subscription Management-Subscriptions real time I am trying to add Order number, Product Number, Product Line Number and a custom field opened on SM Product Level …
-
not consolidating invoices of subscriptions with same interface datesSummary: Hi All, There is a customer requirement, that when they are creating back-dated subscriptions in the system, the Interface date is system date. And when they bi…
-
How To Create Multiple Included Warranties in subscriptionsSummary: How To Create Multiple Included Warranties in subscriptions Content (please ensure you mask any confidential information): Customer has a requirement, where he …
-
For multiple BU, multiple times implementation project for subscription management setup required ?Hi everyone, Our business for client is under BU - ABC and the current subscription management implementation is live and working fine. Under Define Business Unit for Sa…
-
Currency in Included Warranty Subscription ContractsSummary: Logic for deriving Currency in Included Warranty Contracts Content (please ensure you mask any confidential information): Hello, We would like to know from wher…
-
Any way to amend the multiple extended Warranty programaticallySummary: Any way to amend the multiple extended Warranty programatically Content (please ensure you mask any confidential information): Our customer has a requirement, t…
-
how to create extended warranties from order management in draft StatusSummary: Content (please ensure you mask any confidential information): how to create extended warranties from order management in draft Status Our customer has requirem…
-
Approval setupSummary BPMContent Hi, Do we have any document on how to configure approval/BPM for OSS? Also, I don't see 'Submit for Approval' action on subscription detail page like …