Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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how to restrict under amendment lines not to interface into ARSummary: We require a restriction mechanism to prevent lines with status under-amendment from entering the AR interface. Is there any way to achieve this. Content (pleas… -
On Mass update UI how to uncheck Activate Check Box by defaultSummary: On Mass update UI how to uncheck Activate Check Box by default Content (please ensure you mask any confidential information): While we are amending Draft Subscr…
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User mock/proxy in REST APIsHello! Summary: I have an application outside of Oracle Cloud using Fusion Subscription Management via REST APIs. I would like to be able to run the following scenario: …
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would it be possible to copy subscription contracts across Business Units?Summary: we are looking to copy from BU1 to BU2. Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable…
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Unable to Patch Subscription Product Value CloseCreditMethodSummary: When we are trying to Patch Subscription Product field CloseCreditMethod, we are getting below error. Attribute set for CloseCreditMethod in entity ProductsEO__…
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How to add a hyperlink/URL in a text field on Subscription pageSummary: We are trying to store a hyperlink in a field but it gets stored in a form of text rather than a clickable link. How can we add a hyperlink/URL to any text fiel…
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Subscription Management Cloud - Business Process ModelsSummary Subscription Management Cloud - Business Process ModelsContent I would like to know if there are Business Process Model diagrams developed by Oracle for Subscrip…
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How to create a Sales Order based on a subscription created?Summary: A Sales Order needs to be created against the products associated in a Subscription/Coverage based item covered by the contract Content (please ensure you mask …
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Where to save actual usage events in order to later calculate Usage qty sum for the periodSummary: How to save detailed usage events and later bill according to accumulating usage amount per period Content (please ensure you mask any confidential information)… -
Ability to automatically generate billing schedule while activating the subscriptionSummary: When we try to Validate or Activate the Subscription, the Subscription has to automatically re-generate billing schedule according to the latest pricing changes…
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Required roles to upload file to subscriptionHi, I am using soap api idcws/GenericSoapPort?wsdl to upload file to subscription. dSecurityGroup">CRM fDocAccount">crm$/productGroup$/import$ Getting error message "doe…
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how to delete adjustment line from coverageWe are trying to create an coverage using REST API and add/update adjustment to it which is working fine. But we are not able to delete the adjustment line from the cove…
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Unable to interface credit memo created from amended lines due to items not being on credit memoWe have subscription with product lines - when crediting the line somehow does not contain the item therefore the credit memo does not interface to AR - as it gets an er… -
Auto-renew subscriptions source/criteriaSummary: We have some subscriptions that need to have data fixes (to fix Subscription product end dates to co-term to a specific date). When we do these fixes, we curren…
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Subscription Usage base charge- save the detailed transactions for usage calculationSummary: We need to save the customer detailed usage transaction and according to this information, calculate the usage to be charged on the billing line Content (please…
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How to pass Order line EFF to subscription custom attributes?Summary: Is there any documentation around sending sales order line EFF details to custom attributes on subscription lines as part of service mappings? Content (required…
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Oracle Subscription Management Cloud being used for AdTech Business (Charged per usage)Summary: Oracle Subscription Management Cloud being used for AdTech Business Content (please ensure you mask any confidential information): Does anyone have examples of …
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Subscription Pooled Usage (Usage Allowance) use-caseSummary: A customer with whom I’m currently working with has a business of selling a software which helps their customers sell Tickets (concerts, movies, event tickets, … -
Best practice to capture event model groovy errorsSummary: Hi All, What is the best practice to capture event model groovy errors? I have 3 object functions which are being called at the subscription event model (Draft … -
Pricing AdjustmentSummary: Content (please ensure you mask any confidential information): When we are Adjusting the price for an asset at Covered Level (Price override) but when we enter …
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How to reprice a coverage item within a subscription on yearly basis without amendmentSummary: We are currently having an issue with repricing of any coverage item within a subscription without amendment. There is a business requirement, where we have cov…
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For a Custom field can we add Contact as list of values at Bill to site instead of Account levelSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Can we create and activate subscription without any pricelist setup in fusion?Summary: Client wants to manually add the price while creating subscription. Is there any option to enter price manually ? Content (please ensure you mask any confidenti…
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How can I limit subscription user access to only the owner or team?Summary: We have multiple groups within the same BU that need to create and manage their own subscriptions. These groups should not have access to see or modify any othe… -
Can we delete a subscription bill line after activating the subscription.Summary: Hi, i found a REST API which can be used with delete operation to delete a subscription bill line. /subscriptions/{SubscriptionNumber}/child/products/{Subscript…VishnuVardhan_Technical_Consultant 21 views 1 comment 0 points Most recent by Nilesh Deshpande-Oracle
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SM is not passing Sales Person information to AR Interface Table RA_INTERFACE_SALESCREDITS_ALLSummary: We have defined Sales Credit Information at Subscription Product, but when information is sent to AR using Send Billing Information to AR then in Interface Tabl…
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BU and Legal Entity field to make mandatory and blank at subscription creationSummary: The customer has an entreprise business model where one BU has multiple legal entities assigned to it. Currently at subscription creation, the BU field gets pop…
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how to join Subscriptions management subject area and installed base subject areaSummary: Content (please ensure you mask any confidential information): how to join Subscriptions management subject area and installed base subject area We are trying t…
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Is it possible not to bill daily but having hourly billing schedule?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
How to send Usage Events Dates from Subscription to AR Invoice as an AttachmentSummary: We have an requirement to send the Usage Events dates as an attachment on the AR Invoice from Subscription. Can this be achieved using service mapping & Algorit…