Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Included and extended warranty getting created in same subscription contractSummary: Hi team, We are creating a sales order with a line item 'A1' having included warranty 'W1' attached to it in PDH relationship and also adding extended warranty …
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How can I setup multiple active entitlement plan assignments for one subscription productSummary: There is a requirement to setup multiple active entitlement plan assignments for one subscription product. But system is allowing to activate only one at a time…
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Accounting date in invoice from subscriptionSummary: There is a customer requirement, in which they want to have the Invoice date to be populated to Accounting date in Invoice. Currently it is showing Bill from Da…
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Subscription Product summary lines show only one associated Asset SNSummary: We have associated 2 assets to a Subscription product (via Associated assets tab) but when we look in the subscription overview page (header and all lines)- onl… -
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Question about Covered Level Type Party siteSummary: Functionality about Covered Level Type Party site on Coverage Subscription Content (please ensure you mask any confidential information): As per the documentati…
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Bill Lines Generation Based on Custom Billing ScheduleSummary: We are looking to Generate Bill Lines for all the subscription based on our own custom Billing Schedule. For Example : Subscription Start Date : 01-01-2023 Subs…
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Description Based Asset creation is not allowing to associate this asset with subscription productSummary: We have created an asset unchecking the inventory item option and also captured the serial, Asset was selected at customer locations and we have captured custom…
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How to default the product category on a receivable invoice line item under tax determinants?We are creating an invoice from subscription management. We have items defined to create invoice in AR. Question is, when the invoice is created in AR which has item pop…
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How to display item structure in SubscriptionHi All, Is it possible to display the bundle item structure on the Subscription. Ex: 1.0 Bundle Item 1.0.1. Free Item 1 1.0.2 Free Item 2 Kindly provide the details of c…
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SM order lines invoices should not be released to customers but just for Revenue ReognitionHi, Is there a mechanism using which we can restrict the SM Line Invoices not to get released to customers but just for revenue recognition. Maybe some kind of checkbox …
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CustomizeSummary:
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How to update product price change (amend) across customers/subscriptionsSummary: Mass updating of price or adjusting a price on existing active termed and evergreen subscriptions. Content (required): We have a product weekly recurring charge… -
How to enable "Summarized Billing" for existing(Activated) subscriptions.Summary: Business needs to enable the "Summarized Billing" for the existing subscriptions which were having "Detailed Billing" earlier. Content (please ensure you mask a…
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Can two different subscriptions have a same subscription numberSummary: I want to know if it is possible to have same subscription number in two different subscriptions. One subscription is imported and other is generated automatica…
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Subscription Audit subtab is blankSummary: 'Audit' subtab at Subscription Header level is blank Content (please ensure you mask any confidential information): We need help to understand why the 'Audit' s…
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List Subscription FeaturesHello, Let's say I have 3 subscription plans: bronze, silver and gold. Silver has features that bronze doesn't and the same happens with gold, that has more available fe…
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Asset transaction is not appeared Reprocess Install Base UpdatesAsset transactions are captured in Install base but Not appeared in Reprocess Install Base Updates.
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Subscription Stuck in Pending Approval without NotificationSummary: We duplicated a subscription, submitted it, status is 'Pending Approval'. But no notification is triggered. Can anyone please tell if anything is wrong in our a… -
If we don't submit Customer asset creation transaction in Reprocess install base updates,what happenSummary: If we don't select and submit Customer asset creation transaction in Reprocess install base updates, will it be automatically submitted and create included warr…
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Price for subscription is not coming upSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Where can I can find the SaaS usage reports in the new consoleWhen trying to view SaaS usage reports, I get a message about required policy statements, but when trying to create the policy get loads of errors. i am also no getting … -
Can approval process be implemented on Subscription Mass Update feature?Summary: Approval process need to be implemented on Subscription Mass Update feature Content (please ensure you mask any confidential information): We have a business re…
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Groovy script for remaining amount to be billedSummary: Content (please ensure you mask any confidential information): Hi all, We need to derive the total remaining amount to be billed of a subscription and send this…
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subscription whitepaperSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Table that holds action tabs in subscriptionSummary: looking for table that holds Close Reason column and Amendment Reason column from action tab in Oracle subscription Management - Subscription Product page. (Pro…
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API To create amendment for updating Bill To and Ship To addresses on active SubscriptionSummary: Oracle API to update / create amendment for updating Bill To and Ship To addresses on ACTIVE Subscription. Content (please ensure you mask any confidential info…
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Usage charge bill monthly but Recurring charge will be billed QuarterlySummary: If the customer's billing frequency is set to quarterly, we would like to bill the usage product on a monthly basis. Is it feasible to accomplish this? Content …