Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Description Based Asset creation is not allowing to associate this asset with subscription productSummary: We have created an asset unchecking the inventory item option and also captured the serial, Asset was selected at customer locations and we have captured custom… -
How to default the product category on a receivable invoice line item under tax determinants?We are creating an invoice from subscription management. We have items defined to create invoice in AR. Question is, when the invoice is created in AR which has item pop…
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How to display item structure in SubscriptionHi All, Is it possible to display the bundle item structure on the Subscription. Ex: 1.0 Bundle Item 1.0.1. Free Item 1 1.0.2 Free Item 2 Kindly provide the details of c…
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SM order lines invoices should not be released to customers but just for Revenue ReognitionHi, Is there a mechanism using which we can restrict the SM Line Invoices not to get released to customers but just for revenue recognition. Maybe some kind of checkbox …
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CustomizeSummary:
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How to update product price change (amend) across customers/subscriptionsSummary: Mass updating of price or adjusting a price on existing active termed and evergreen subscriptions. Content (required): We have a product weekly recurring charge… -
How to enable "Summarized Billing" for existing(Activated) subscriptions.Summary: Business needs to enable the "Summarized Billing" for the existing subscriptions which were having "Detailed Billing" earlier. Content (please ensure you mask a…
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Can two different subscriptions have a same subscription numberSummary: I want to know if it is possible to have same subscription number in two different subscriptions. One subscription is imported and other is generated automatica…
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Subscription Audit subtab is blankSummary: 'Audit' subtab at Subscription Header level is blank Content (please ensure you mask any confidential information): We need help to understand why the 'Audit' s…
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List Subscription FeaturesHello, Let's say I have 3 subscription plans: bronze, silver and gold. Silver has features that bronze doesn't and the same happens with gold, that has more available fe…
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Asset transaction is not appeared Reprocess Install Base UpdatesAsset transactions are captured in Install base but Not appeared in Reprocess Install Base Updates.
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Subscription Stuck in Pending Approval without NotificationSummary: We duplicated a subscription, submitted it, status is 'Pending Approval'. But no notification is triggered. Can anyone please tell if anything is wrong in our a… -
If we don't submit Customer asset creation transaction in Reprocess install base updates,what happenSummary: If we don't select and submit Customer asset creation transaction in Reprocess install base updates, will it be automatically submitted and create included warr…
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Price for subscription is not coming upSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Where can I can find the SaaS usage reports in the new consoleWhen trying to view SaaS usage reports, I get a message about required policy statements, but when trying to create the policy get loads of errors. i am also no getting … -
Can approval process be implemented on Subscription Mass Update feature?Summary: Approval process need to be implemented on Subscription Mass Update feature Content (please ensure you mask any confidential information): We have a business re…
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Groovy script for remaining amount to be billedSummary: Content (please ensure you mask any confidential information): Hi all, We need to derive the total remaining amount to be billed of a subscription and send this…
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subscription whitepaperSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Table that holds action tabs in subscriptionSummary: looking for table that holds Close Reason column and Amendment Reason column from action tab in Oracle subscription Management - Subscription Product page. (Pro…
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Usage charge bill monthly but Recurring charge will be billed QuarterlySummary: If the customer's billing frequency is set to quarterly, we would like to bill the usage product on a monthly basis. Is it feasible to accomplish this? Content … -
What would be the Impact of using custom Transaction source instead of using Seeded one?Summary: During the configuration of 'Manage System option for Revenue Management ', I am unable to find the seeded 'Distributed Order Orchestration' and 'ORA_Subscripti…
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Invalid contact error during reprocess order management transactionsSummary: Content (please ensure you mask any confidential information): 1) Created and submitted a Sales order in OM Cloud UI 2) Tried to process order through Reprocess… -
what is mean by Entitlement Type in Oracle Subscription ManagementWhat is mean by entitlement type given in list of values, HR Service Request Internal Service Request Subscription Entitlement -
How to Bulk download fusion dataSummary: How to Bulk download fusion data Content (please ensure you mask any confidential information): Hello, We are in the process of re-designing our chart of accoun…
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Skip Subscription Charges lines to be sent to RMCSSummary: Skip Subscription Charges lines to be sent to RMCS Content (please ensure you mask any confidential information): We found a whitepaper on how to Skip Subscript…
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Ability to set/update the transaction date from SubscriptionsSummary: Background: Subscription determines the Bill Line Interface date based on • Creation Date • Invoicing Rule • Billing Date AR TrxDate for all transaction lines s… -
Oracle Excellence Awards 2024 - Nominations Open!At Oracle, our customers inspire us daily—as teachers, innovators, and thought leaders. Combining their boundless ingenuity with Oracle solutions, our customers are crea… -
Can we Concatenate 3 fields and send the value to one of the AR DFF.Summary: We have a few custom fields created at the Subscription Product level and would like to concatenate the values of these 3 fields and send the value to one of th…
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need a feild to check the original subscription number once it gets duplicatedXYZ is original subscription number and ZYX is duplicated one is there any way to find the duplicated subscription reference (ZYX) in the original one and original subsc…
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Can we limit the number of subscriptions that can be added to a particular asset in SMC?Summary: We want to limit the number of subscriptions that can be added to a particular asset. Basically we want to check whether no. of subscriptions associated to any …