Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
-
If we use CPQ for pricing in OSS, then are we able to create subscription through application UISummary: Client requirement is to create subscription through application UI and also from CPQ . Is it possible? Content (please ensure you mask any confidential informa… -
Custom Credit memo transaction type not showing in subscription profileThe above credit memo transaction type is created in AR, however in subscription profile this is not showing up- please check below subscription profile screenshot. Does…
-
Subscriptions not passing Sales CreditsSummary: Content (please ensure you mask any confidential information): unable to see salesperson details passed on to the AR Interface tables. What could be the issue? …
-
Subscription Approval BPM Task - Multi CurrencySummary: How to set Approval Limit using TCV when Multi Currency scenarios are possible Content (please ensure you mask any confidential information): Hi, We can set var…
-
Custom Role: PIM View Only AccessSummary: Custom Role required for PIM View Only Content (please ensure you mask any confidential information): We have requirement for View only access for PIM we have f…
-
How to restrict the available assets based on Customer selected at Subscription Header level?Summary: Need to restrict the available assets based on Customer selected at Subscription Header level. Content (required): We are facing an issue during addition of ass…
-
Can we update a custom field in Subscription Product in Active statusSummary: We have a requirement to update a custom field in Subscription Product line in Active status. The subscription product starts billing on start date but revenue …
-
Can we have resume date same as suspension date for a subscription product?Summary: When a suspended subscription product line is resumed, will it create a new product line from the date it is resumed? Is it possible to have the resume date sam…
-
Integration of Fusion OSM with RMCSSummary: How are the accounting GL segments derived for the Integration of Fusion Subscription Mangement with Fusion Revenue Management to recognize revenue. We don't wa…
-
How to Perform Subscriptions Amendments Via Order ManagementSummary: We have Created the Subscription via Order Management. The Created Subscription has Rate Plan and its associated Usage & Recurring Charges. Further to it we wou… -
how to create summarized billing for assets in different productsSummary: There is a customer requirement - They have two different products which has 1 asset each and they have same start and end date. but different assets in it, how…
-
Processed Flag is 'I' in OSS_RMCS_DOC_LINES_T table when interfacing data from OSMC-RMCSSummary: When "Send Subscription Revenue Information to Oracle Revenue Management Cloud" job is executed, then Processed Flag is updated to 'I' in OSS_RMCS_DOC_LINES_T t…
-
Subscription Header Level is Active. And Product level are closed.Summary: We have closed all the Products from product level on Subscription. the status of the Products are Closed on Product level. But the Status of the Subscription o…
-
Maintenance Service Mapping for Subscription ManagementSummary: We want standard operations from Maintenance to be shown in adjustment tab in standard coverage template, so that we can give discount based on standard operati… -
The OSM - View Only role is specifically designed for checking subscriptions only.Summary: I have created a new Subscription Specialist role that allows the user to view subscriptions, but currently, The user can only access subscriptions for the US. … -
-
How to create subscription for Included Warranty productI am trying to create a Subscription with a product having Sales Product Type as Included Warranty. However, when I search for the product, system does not return any va…
-
Unable to select BU while creating a SubcriptionSummary: I am creating a Subscription in UI. However, the BU which is required to be selected does not show up in BU search. I have Subscription Specialist role and have…
-
Does Order Management to Subscription Management Integration support Add product on Existing SubscriSummary: Does Order Management to Subscription Management Integration support Add product on Existing Subscription Management If so how it can be done , like we have any…
-
Is there a way to configure the currency symbol in the system?Summary: We are currently working on setting up various price lists for the countries we will be supporting. One of these countries is Australia, and we would like to di…
-
Which Table Stores the Subscription TermSummary: Which base table stores the Terms Name from subscription level or Subscription Product level Content (please ensure you mask any confidential information): Vers…
-
Do we have the Import tool for Assign Business Unit Business Function for all Business UnitsSummary: As part of the OSM Configuration process, we are currently in the process of setting up Subscription Management for each of the business units. We are following…
-
How to pause Subscription Billing at Legal Entity, BusUnit, Customer, Subscription, Product LevelSummary: Our business requirement is to pause Subscription Billing at various levels i.e. Legal Entity, Business Unit, Customer / Account, Customer Bill-To, Ship-To, Sub… -
Future dated termination of subscription product and renewalSummary: If a subscription product is going to be closed in a future date and this product is renewed before that date is reached and later the original line is terminat…
-
Controls on Fusion Environments after publishing a sandboxSummary: I want to control what sandboxes are published and monitor and track them in fusion environment. Is there anyway through which, we can control the version of sa…
-
Query child records in groovyHello Team, I've a requirement to loop through Bill lines and update Bill adjustment based on certain conditions Pseudo Code def vo = newView('SubscriptionProduct') def …
-
how to create included warranties for each asset created on a sales order?Summary: We have a business scenario where a distributor buys equipment from the manufacturer in bulk and then sell them to end customer. In the sales order, the equipme…
-
Price Adjustments - CPQ and Subscription ManagementSummary: If you have the CPQ to Subscription Management flow and you want to make a price adjustment (e.g. for CPI increase or a yearly increase), do you make that chang…
-
How to add months to a date in OM-OSMC algorithmHi All, We have a requirement wherein we need to add months to order start date in OM-OSMC algorithm. We tried using plusMonths function as well but it does not complian…
-
Create Subscription API action button on Service Request formSummary: Create Action Button in Application composer for Service request which create subscription in subscription management Content (please ensure you mask any confid…