Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Seeded role Enterprise Contract Administrator automatically grants access to our Canada BUHi everyone, We have noticed that when adding the following seeded role : Enterprise Contract Administrator (ORA_OKC_ENTERPRISE_CONTRACT_ADMINISTRATOR_JOB) to ANY user, … -
How to map the Sold to Account in Subscription Invoices?Summary: We want to capture Sold to Account in Subscription Invoices. Is it possible to capture the Sold to Account at invoice header and we want bill to needs to be cap…
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Bill to Contact Id and Ship to Contact Id not getting flow to AR InvoiceSummary: Bill to Contact Id and Ship to Contact Id not getting flow to AR Invoice Content (required): After the OSS Orders are created and sent to AR, the Invoice are no… -
How to Extend Subscription by 90 days in Subscription Event ModelSummary: Hello Oracle Team, We have a requirement to keep the Subscription status as active for 90 days(grace period) after the subscription has expired. The "Update Sub…
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Creating an Included Warranty Subscription for an asset with no warranty itemSummary: We have an asset created after order orchestration for a shippable item with no relationship with warranty item (included warranty item). This didn't trigger th… -
Interface date calculationSummary: In the Subscription documentation - https://docs.oracle.com/en/cloud/saas/subscription-management/fasum/how-interface-date-and-invoice-date-is-calculated-in-the… -
How to migrate billing information from Cloud Subscription to Oracle EBS without OIC middlewareSummary: We are using subscription cloud and generating billing event in cloud. We need to migrate these billing data to push to EBS AR interface table with the use of a…
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How to trigger approval workflow when a subscription line is closed?Summary: We would like to configure an approval workflow to trigger when a subscription line is closed, however, current functionality is the line goes straight to close…
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Rmcs Contract is getting created after running the discard process also.Summary: One is a contract that was imported from Subscriptions, and when we closed the Subscription it did not seem to flow through to RMCS - it still generated an entr…
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contract getting created after running discard process without having the subscriptionSummary: RMCS contract that was not created from a Subscription. It was migrated into Oracle Fusion RMCS directly because all of the billing had been complete at the tim…
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Subscription with Progressive Usage Quantity over a period of timeSummary We want to create a subscription for three years. The usage allowed for each of the years is fixedContent Create a subscription for three years. For year 1: Usag…
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What tables to use for reporting on coverage and entitlements?Summary: I'm trying to report on the coverage and entitlements allocated against a product line but cannot identify the appropriate tables and joins Content (please ensu…
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Interface Date on the Billing Summary Tab in the future dateSummary: My use case is the following: If I were to create the subscription today (October 19, 2023) with a start date in the past (e.g., August 2, 2023), but the interf…
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How to update RA_INTERFACE_SALESCREDITS_ALL DFF from Subscription ManagementSummary: We have a requirement to update attributes INTERFACE_LINE_ATTRIBUTE10,INTERFACE_LINE_ATTRIBUTE11 in table RA_INTERFACE_SALESCREDITS_ALL DFF. What Attribute cont…
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Need all Standard OTBI reports for Subscription ManagementSummary: We are currently looking for all Subscription Management Out of the Box Reports. However, not able to find it. So, requesting your kind coopeartion in this matt…
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How to set up Coverage Item and Covered ItemsSummary: Looking out for Oracle documentation that helps in setting up of Coverage Item and Covered Items. Which can be used in OM/Subscription Management Content (pleas… -
Is there a way to perform credit check during contract renewal process?Summary: Client wants to perform a credit check on the customer while renewing the subscription and prevent activation of the renewed contract in case of credit failure.…
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How to initiate customer asset transfer in Included warrantySummary: Once Item A is shipped ,Included warranty is created for Customer A. When we transferred the Install Base Asset of Item A to Customer B, we didn't get customer …
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Tax integration with Subscriptions, how does tax gets calculated in subscriptions ?Summary: Tax integration with Subscriptions, how does tax gets calculated in subscriptions ? Content (required): Version (include the version you are using, if applicabl…
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Is it possible to apply a renewal pricelist for the same item on a renewal subscription?Summary: Is there a way that the type of subscription (new vs renewal) can be used to designate one pricing strategy vs another? Content (please ensure you mask any conf…
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Is it possible to add additional fields to Update Products for mass-update?Summary: There are certain product line-level fields which are not available in the default list of fields which can be updated under the "Update Products" action. Can w…
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What is the significance of "Accounting Rule" in a Subscription Profile?Summary: What is the result if I select Billing Frequency as Monthly, and Accounting Rule as "3 Months Deferred"? Additionally, what is the result if I select Billing Fr… -
How to send custom field value from Product creation page to summary pageHi, We have a custom field created at subscription product level, whereas we made a recent change to the LOV and made as a dependent value set. since then when we select…VishnuVardhan_Technical_Consultant 21 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle
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Enable Renewal RemindersSummary: We currently have renewal reminders setup to go out and have a renewal template that sets the "Enable Renewal Reminders" flag on all draft subscriptions that ar… -
Balance Management - Balance Profile - missing fieldsSummary: While reviewing the example in the release notes regarding the setup of the Balance profile, I observed that there are additional fields within the Billing Tab,…
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How to troubleshoot errors in "Manage Subscriptions Using Order Management Transactions"Hi, When we process Subscription records from OM, we get below error message in the log file: Is there any documentation/ support KB note available to troubleshoot these…
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Is it possible to copy subscription contracts across Business Units?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Delay Included Warranty creation till System acceptance testingSummary: Delay Included Warranty creation till System acceptance testing Content (please ensure you mask any confidential information): We have this requirement of delay…
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Can I add the product charge price to the main landing pageSummary: The product charge price is not listed as a field to be added on the main subscriptions landing page using the application composer. Is it possible to create a … -
Is it possible to do a quantity based credit for usage?Summary: Is it possible to do a quantity based credit for usage or alternatively, how do we reduce the value of the revenue recognised via revenue management? Content (r…