Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Number of product line subscription create/update REST API can support for realtime integrationSummary: Hello, We are building an integration to Oracle Subscription Management to create/update subscription contracts. The subscription contracts can have more than 8…Kumar Avinash - SM,AR,B2B,Sales 12 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle -
billing summary and pricing information is not generated for included warranty type productsSummary: I created an asset for a sale type subscription type product, and I added an included warranty product in the relationship. The subscription is automatically ge… -
Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO)Summary: Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO). Based on documentation that I have come across, the Included War… -
22B feature - UPDATE WARRANTY EFFECTIVITY BASED ON ASSET INSTALLATION DATESummary: I noticed that the effective dates (start date, end date) are updated based on the asset installed date on covered level, but the end date is not updated for su… -
Getting this error while running Send Subscription Billing Information to ReceivablesSummary: The request is completing successfully but it is not picking the BU, Product details etc. Content (required): Version (include the version you are using, if app…
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Subscription information not visible in Install Base Assets in oracle fusion 23BSummary: Creating the Subscription , added item and created Install asset with same item, Navigator -> Service -> Installed Base Assets and added the asset in the associ… -
Unable to integrate OSMC with ARHi, I tried to send bill lines to AR in subscription management to generate an invoice in AR, but no invoice is being generated. Cause: I have some prior setup missing. …
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How To Customize Subscription Preview TemplateSummary: In Subscription Management, when you open a subscription and you look at it in the Summary - Overview page, you can use the Actions menu and select Preview. Thi…
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Take Subscription Start Date, perform calculation and populate a DFF on Subscription Product pageSummary: When a subscription is created, I need to take the Subscription Start Date, perform the following calculation and populate Add Date DFF on the Product Page (To …
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Incorrect Unit of Measure (UOM) for Products when creating the Subscription OrdersSummary: Incorrect Unit of Measure (UOM) for Products when creating the Subscription Orders Content (required): We have created a New Item in PDH with UOM has Each and a…Goopikrishnan Jayaraman-Oracle 32 views 2 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle -
Service Items - Sales Product Type and Service Contract Without Subscription ModuleSummary: Hi, Our Customer is selling services on one time billing for one year (1 year duration), we need revenue management to recognize the revenue through the year pe…
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Synchornize Dates on Subscription Product to Covered LevelSummary: If we change start/end date at product level. We need to automatically sync the dates at cover level. Content (required): Version (include the version you are u…
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How to close the covered level asset in included warrantySummary: We have created an included warranty subscription for an item after shipment. After that we have performed the customer asset replacement transaction and run th…
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How to prevent included warranty creation for while creating Install base assetsSummary: How to prevent included warranty creation for while creating Install base assets manually? Content (required): While Creating Install Base assets manually the i…
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BundlingSummary: Can we bundle products and have bundled pricing for adding to a subscription? Content (required): Some of our recurring charge subscriptions have different pric… -
Unable to generate an Invoice in OSMCCould anyone please suggest on what steps to follow to generate an Invoice ? I have been following the steps from the document implementing subscription management on ho…
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How to Fetch Product Level DFF/EFF fields at Subscription ProductSummary: There are few DFF/EFF created at Product Level. We want to fetch those values when Product is added at Subscription product Level. Content (required): There are…
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for project which is already created need to increase budget.Summary: for project which is already created need to increase budget. Content (required): Requirement is that when user increase the budget approval notifications shoul…
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Is there a way to have versioning of the subscription in case of changes?Summary: We need to be able to document different version for the subscription in case of a change/ update. Content (required): We want to be able to capture different v… -
Search option for Custom Field LOV/Smart SearchSummary: Under SM Header and Edit Product page we have custom fields We experienced the difficulty to fill in the customer segment and manufacture code from the list und…
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How to choice only on charge in subscription product level?Summary: Hi, we try to choice only charge in subscription product level. Some times the customer have to create a subscription using on charge reccurring, and sometimes … -
How to Deactivate the Bill to site from the SubscriptionHi, I have end dated the customer Bill to Site from Receivables>Manage Customers>Profiles and further followed steps metioned in below KM Note as well to end date party …
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How to regenerate billing schedule automatically after updating product's datesSummary: Content (required): After updating start and end dates on a Draft status Product, need to manually go and choose 'generate billing schedule' in order to update … -
Can we integrate Customer Credit Check on Subscriptions? Same as in Sales OrdersSummary: Need a Customer Credit hold on Subscriptions Content (required): In Order Management, there is a customer credit check which if fails- puts the sales order unde…
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Is it mandatory to pass subscription profile ID while creating subscriptions from Order Management?Summary: Subscriptions are not getting generated from orders created from front end in Order Management. Content (required): We are getting generic validation error mess…
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how to create a subscription with adhoc billing and adhoc revenue and how it can handled in RMCS/ARSummary: how to create a subscription with adhoc billing and adhoc revenue and how it can handled in RMCS/AR Content (required): Suppose there is a term license contract…
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Unable to view approval Notification detailsSummary: Unable to view subscription approval Notification details Content (required): No content Version (include the version you are using, if applicable): Code Snippe…
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Subscription Approval only for amaendmentSummary: Content (required): Hi All, We have a requirement where customer wants to enable approval process only when the subscription gets into amendment process and not… -
Credit Memo not being sent to ARSummary: When we are running Process "Send Subscription Billing Information to Receivables", it is not picking picking up Credit Memo that needs to be sent to AR. Only B…
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Is there any standard field on Subscription UI to capture Comments and Transfer that to AR InvoiceSummary: Is there any standard field on Subscription UI to capture Comments and Transfer that to AR Invoice Content (required): Is there any standard field on Subscripti…Goopikrishnan Jayaraman-Oracle 22 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle