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Benefits
Discussion List
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Can we make an employee inactive based on a Date DFF instead of Actual Termination DateSummary: We have a requirement where we have a DFF(HR Approved Date) in the Resignation/Termination page and the requirement is the employee has to go inactive on the HR… -
Should not allow an employee to elect coverage for a dependent that does not have a DOBWe have added the Action Item "Dependent Requires Date of Birth", as shown in the screenshot of the plan setup below. However, the system is still allowing enrollment in…
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Dependent age out fast formula issueSummary: I have a requirement for when an employee loses eligibility for Plan A Option 4, they are automatically moved down to Plan A Option 2 when a dependent ages out.…
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Benefits Comparison Plans tiles not showing configured available plans.Summary: I followed the documentation to complete this feature and the benefits comparison plan tiles are not showing for configured available plans? Content (please ens… -
To remove edit icon for name and disability section from personal details in redwoodI want to remove edit icon from Name and disability section from Personal details Page in redwood. There is no option available to make section editable/un editable in V…
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Configure an eligibility profile that excludes employees who were rehired within one yearSummary: Has anyone created an eligibility profile to exclude employees who were rehired within one year of their departure? We have a task that should not apply to indi…
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Rate Calculation based on Age of Spouse or PartnerInviting suggestions from Community Experts for below requirement and review on approaches tried so far: Rate Calculation = (User Inputted Coverage Amount/10,000)X(Age B… -
Error : You need to select more options to enroll in this plan. Select at least 1 optionsSummary: We're encountering an issue with the 'Dependent Age Out' life event, triggering an error message that requires selecting at least one option to enroll in the Me…
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dependent designation questionSummary: Hi, We have a plan which is purely for dependents and not for employees, however, when we designate the dependents, the employee also shows up as 'You' in the d…
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Benefits Default Enrollment Results in NO ElectionSummary: I have a requirement for when an employee loses eligibility for Plan A Option 4, they are automatically moved down to Plan A Option 2 when a dependent ages out.… -
Unable to Hide view report and print button in Selfservice enrollment pageUnable to Hide view report and Print button in Self service enrollment page —>View report button from —>Under Enroll in Benefits that matters you click View enrollments …
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How to handle leaves in BenefitsHello Team, We have requirement to handle Benefits enrollments when employee is on leave. For eg. Caregiver leave, coverage for the existing plans should continue upto 1…
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Erroneous Election Made DateSummary: Records are recording an erroneous, future dated Election Made Date. Content (please ensure you mask any confidential information): Enrollments made 11/20/2023 … -
How to load termination Life events through HSDL ?Summary: Content (please ensure you mask any confidential information): We are in the process of loading the New Hires and Terminations that happened post the conversion…
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Can we hide Comment section on Report a lIfe event PageHello Hope you are doing well! Business want to hide the Comment section on Report a Life Event page through VBCS. However when we tried to access the page in VBCS, ther… -
can we have different rates for different legal entities in the same Plan?Summary: Can the system be set up so that we can have different rates for different legal entities in the same Plan? Example: Employee A works at Legal Entity A, has an … -
Email notifications for BenefitsHello, We would like to inquire if there is any configuration setup available for sending automated email notifications to employees regarding their enrollment window. T…
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Does High Limit Value Override an Upper Limit Value?We have set a Variable Coverage Profile up for our Short-Term Disability (STD) to calculate differently for those making $350,000 or more with an Upper Limit Value of $3… -
SSN, DOB, and Gender required for Employee’s contacts in BenefitsSummary: Situation: > Benefits Teams in US wants to make SSN, DOB, and Gender required for Employee’s contacts who are dependents covered under Benefits. > In the past, …
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How to Update field 'Plan' name in 'Additional Info Section' of contact in people to cover sectionWe have a requirement to rename the plan field in 'Additional Info Section' of contact in people to cover section. Earlier we used structure in sandbox(using edit page),…
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One of the Lookup value is not shown in People to cover redwood page under Benefit relationship typeSummary: One of the Lookup value is not shown in People to cover redwood page under Benefit relationship type. But it is shown in Responsive UI Content (please ensure yo…
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Duplicate ContactsSummary Is there an option to delete a contact from Person Managment?Content Hi! We have employes creating duplicate contacts all the time. We can delete the duplicate f… -
How to make Disability Type and Disability Status field editable only by benefit adminSummary: We have a requirement to make Disability Type and Disability Status field in 'Additional Info Section' editable only by benefit admins and non editable to emplo…
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Fast Formula for Due date for EOI submission for Short Term Disability PlanSummary: Hi Team, I'm working on an Action Type Due Date formula of type FF, but I couldn't find any explanation or documentation on this specific formula. If anyone has…
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One of the Lookup value is not shown in People to cover redwood page under Benefit relationship typeSummary: One of the Lookup value is not shown in People to cover redwood page under Benefit relationship type. But it is shown in Responsive UI Content (please ensure yo…
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Benefit Administrator should be able to edit the People to CoverSummary: The benefit Administrator should be able to edit the Name and Relationship. Navigation→Benefits Adminstration→Enrollment→Query Employee→ Select People to Cover(…
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"Enroll" button is not showing for newly created life eventSummary: I have created a new explicit 'Benefit Admin' and attached the life event to the program. I have also set the rules as follows: Enrollment code: Current - Keep …
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Enrollment result didn't satisfy the post election edit rulesHi, Getting the below error message . Any idea how to rectify? I tried making the potential life event to voided. still facing the same error. OR should evaluate the par…
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Session effective date does not appear in integrated workbook for benefit plansWe are trying to add a large number of people to a new benefit group, and the session effective date box does not appear when preparing the integrated workbook. This was…
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REDWOOD UI is not showing propertly the Benefits Programs for the employeesSummary: When an employee review her benefits program on Redwood, the program is not showing the latest enrollment, no mather the filter we applied. Could this be becaus…