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Benefits
Discussion List
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While making an enrollment in benefit options, the rate value is displayed as 0.Summary: While making an enrollment in benefit options, the rate value is displayed as 0, and after submitting the enrollment , we get the rate value in confirmation mes… -
How to add text, images and link at plan levelSummary: We have a requirement wherein we want to attach links at plan level. Please see the below screenshot. Can this be achieved through configuration? Please assist.… -
Unable to view Enroll Button on Benefits Summary Redwood pageSummary: After evaluating a potential life event, the life event shows under evaluated life events, and shows the amount of days available for enrollment, however the En…
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The salary change life event should not get detected if there is no change in salary amountWe have a requirement wherein we want the salary change life event to not detect when there is no change in salary amount just a record is created for salary change but …
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While evaluating the life event on a non-monthly basis, we are facing the following errorSummary: While evaluating the life event on a non-monthly basis, we are facing the following error There's a participant rate overlap for the standard rate because of th…
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Business Rules on Before You Enroll Redwood PageSummary: Hi, We are trying to hide Statutory Dependent Field and Disability Status Field from the Before You Enroll Redwood Page, but currently aren't able to do so sinc…
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document type description is automatically prefixed with <p> and suffixed with </p>Summary: Updated the document type ' Enrollment Document' description to 'HOOPP Enrollment or Waiver Form' but from the self-service document of records page, the name s…
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Can we restrict employee from making any changes to the beneficiariesThere is a self-assigned life event to let employees move up/down the life insurance options, but we do not want employees making any updates to the beneficiaries of the…
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Default Enrollment Oppurtunity Fast FormulaIt will be great if someone can share me the Default Enrollment Fast Formula which returns the plan and option along with Coverage amount (it can be previous coverage am… -
Differentiate between documents approved and rejected from Benefits in 'Document Records' pageCase 1: Employee uploads a document (ex, birth certificate) from the self-service and admin rejects the document as some details are missing. Case 2: Employee uploads a …
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Pending Action Item: "Dependent Requires Legislative Identifier"Summary New hire entered contact/dependent information as part of benefit enrollment, but seeing "Dependent Requires Legislative Identifier" as pending action item for b… -
How to move employees from one option to other newly created option.Summary: Currently, for a particular plan we are having 40 different option (all options have same rate configuration)and waive option. From 1/1/25, they want only two o…
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Text in assigned benefitsSummary: Hello community, Is there a way to put a text on the options displayed in enrollment summary in Redwood UI? When we pass the mouse over the box a click option i…
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Can Oracle Benefit support material benefits as mobile phone, car allowance, laptop etc?The client is asking to implement material benefit like car allowance, laptop, mobile phone, etc. in Oracle Benefit. Is it possibile to configure such kind of plans and …
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GenAI Benefits Feature : Country specific Agent creationSummary: we have implemented Benefits for multiple countries. we have a requirement where we need to create individual agents(with respective tasks/ guided journey tagge…
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Is there a way to differentiate between the approved and the rejected documentsCase 1: Employee uploads a document (ex, birth certificate) from the self-service and admin rejects the document as some details are missing. Case 2: Employee uploads a …
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Can completed Pending Actions be suppressed in Redwood ESS?Summary: Previously, the pending actions tile in My Benefits would only show the pending actions that are still pending. In Redwood, it looks like it displays all of the…
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HRC_CCORE_LEGAL_EMP_INVALID: The legal employer either isn't valid or doesn't exist.Summary: I am getting the below error while trying to import the program "JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000212716846 4712-12-31 1951-01-…
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How do we carryforward Beneficiary based on previous enrollmentContent Hi All, We have a Requirement to carryforward Beneficiary to new enrollment for Rehire. e.g During Open enrollment employee opted for A Plan and Beneficiary, he …
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Post-Enrollment Survey Conditional Questions are not working - How do I link the two questions.Summary: Conditional Question are not working. 1st question - "Did you have enough tools to make an informed decision about your benefits?" Yes/No If the employee select…
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Can you add multiple person changes to a life event?Hi, If we add multiple person changes to a life event, will the life event be detected only when all the person changes are fulfilled or the life event can be detected b…
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Error importing programSummary: Getting this error importing a program: JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000079664097 ] in PayrollCriteriaV2Logical EligibilityPro… -
Redwood Court Order Page not displaying Plan Type List of ValuesSummary: We have enabled Redwood Benefit Court Order page, and the plan type is not displaying any values. We have no issue with this in responsive UI. We have already a… -
Error when Evaluating Life Event - Termination (PAY-1635003Summary: Hello, Encountered the error below when trying to Evaluate back dated Termination Life Event. Resignation is 10/1/2024 What might be possible reason for this? T…
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User Not able to add dependent to health planSummary: User Not able to add dependent to health plan, Showing below error. Can anyone guide us here? Content (please ensure you mask any confidential information): Ver…
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Benefit Enrollment Submissions Query: Is there a query that list User Enrollment Plan SubmissionsSummary: Our Benefits Team, would like a Query or Report to identify the following: Did the user enroll in a certain Benefit Plan Did the user submit enrollment into a B… -
Can we update coverage end date for mass population?Summary: I need to update the Waive Option coverage end date for mass population via batch or other means. We end dated the plan already. Therefore, when I run a life ev…
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Loss of eligibility errorHi Team, One of the employee when her child aged out of the benefits (medical and child life ), her coverage level is still showing as employee + child(ren). If the cove…
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Getting "One or more valid dependent for the participant could not be found" error in Data loadingSummary: We are trying to load Benefits Dependent Data but facing the error of "An error occurred. To review details of the error run the HCM Data Loader Error Analysis …
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How to get logs for Post election edit type fast formulaSummary: Post Election edit type ff triggers when we are enrolling an employee in a plan. How could I generate log ? Content (please ensure you mask any confidential inf…