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Benefits
Discussion List
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Defining 401k Elements - is Base Plan configuration or stand-alone elements better?Summary: Trying to streamline our 401k plan and it has stand-alone elements however we are having issues with elements stopping when maximum limits are reached. Is it be… -
End Date Coverage for an Unrestricted EnrollmentSummary How to end date the coverage and also element entries for an Unrestricted EnrollmentContent We have an Unrestricted Program and Plan for 401k to just upload defe… -
Defaulting across plan types based on Medical Plan ElectionsSummary: Defaulting across plan types based on Medical plan elections. Client requirement is to default Dental and Vision plan type elections with same tier when employe…
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Dependent and Beneficiary Full Names not flowing from Core HR to Benefit Work AreaInviting experts inputs for full beneficiary and dependent names from Core HR to Benefits. Current Behavior: Only First Name is flowing to People to Cover and Election S… -
how to end date the benefits plan enrolment to enrol new optionWe need to change the coverage amount in the plan. To do this, we created a new option and coverage, attached them to the plan, and inactivated the existing option in th…
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Redwood Benefits 24D: Customize Print All Benefits to redirect to a BIP reportRequest your assistance to redirect Print All Benefits button to a custom BIP Report or is there a way to hide Print All Benefits button in Redwood page? I tried to achi… -
ORA-20001: The life event can't be reopened because there's no electable choiceSummary: The life event is getting evaluated but directly going to processed and closed status. The enrollment window is getting closed and when we try to reopen the win…
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Is it possible to customize Benefits Self Service redwood page by changing the content or hide fieldI am not able to edit page content in Benefits Self Service Enrollment Redwood page .Neither i can hide any particular fields unlike responsive UI.Is this possible to do…
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New Legal Entity not determining Healthcare Benefit EligibilitySummary: We are replacing existing Legal Entity with New Legal Entity effective Jan 01 2025. While Transferring the colleagues to New Legal Entity, their Healthcare Bene…
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Enrollment period for life events - Best practice and impactsSummary: Hi, Our client wants to have 7 day period for enrolment for all life events except hire such as add/drop coverage, marital status, assignment category, union ch…
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Redwood-Need Guidance if we can make the Complete pending actions as required as opposed to OptionalSummary: Need Guidance if we can make the Complete pending actions as required as opposed to Optional which shows by default in the SSBEN Redwood landing page Content (p…
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Dependent son is no longer eligible for flat agreements due to the age of 25 years and 11 months.Summary: Dependent son is no longer eligible for flat agreements due to the age of 25 years and 11 months. Registration remains active in Oracle for health and dental pl…
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standard rate amount is not reflecting in payroll elementSummary: We have mapped a payroll element in the standard rate but the amount is not showing in the payroll element Content (please ensure you mask any confidential info…
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Cannot Evaluate New hire life event Enrollment in Benefit service center pageHi Team, I am attempting to process a new hire life event for an employee. However, when I try to evaluate the life event, I encounter the attached error. This issue is …
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Seeded Audit report unable to view audit data for Employee Enrollment relatedSummary: Hi Team, I have enabled the audit report for Benefits, I can able to view data for Potential life events, evaluate life events audit data but I am unable to vie…
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"The same dependent is designated more than once for this enrollment result" Error while adding a NeContent We have to implement the Interim coverage for the EOI where we need to suspend Enrollment in case the Employee chooses more than one step in the subsequent enrol…
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How to restrict benefit access in Enrollment AreaHi, We want to give Benefit Enrollment area access to payroll people where they will add 'Benefit Group' to the employee. When I am trying to do the same either it is no…
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Redwood- Need Guidance on how to hide tasks like Designate primary care provider in SSBENSummary: Need Guidance on how to hide tasks like Designate primary care provider and make the Complete pending actions as required in the new Redwood self service benefi…
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Benefits 25A - Few links missing under Actions (Benefits Summary page)Summary: Hello, We are able to view the Benefits Summary page when navigated from My Client Groups and view details for employees therein. However the following pages ar…
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Unable to view the Benefit plan to enroll,after reporting the life eventSummary: After reporting a life event, employees are unable to see the plans available for enrollment. On the Life Event page: "Visible on Self-Service" and "Self-Assign…
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Add Link to Website in User Interface TextSummary Add Link to Website in User Interface TextContent Hi, I would like to add a hyperlink to our company's Benefit page on the first screen in ESS for Open Enrollmen…
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Report the Original Coverage Start date of participant in the Plan not in OptionSummary: How can we get the original coverage start date of the participant to the PLAN not in the option? We can't use the Original Enrollment Date as its changing when…
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25C OTBI Extra Input ValueSummary: Any customer that uses the Extra Input Values on their standard rates can now report on this data via OTBI. Content (please ensure you mask any confidential inf… -
Voluntary Supplemental Employee plan interim coverageSummary: We have a requirement to Suspend the Employee Voluntary plan when the coverage is entered more than $250K. This will trigger EOI as well as suspend the plan. Ti…
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View Search Results in Scheduled Processes for benefit processesSummary: Trying to view scheduled benefit processes and can't see the results. Content (please ensure you mask any confidential information): I need to view the current … -
Hyperlink for Certifications in Enrollment pageSummary: As per the configuration setup, for life events like Marriage, Child Birth etc., certification is triggered based on the life event. A pending action is created…
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User unable to link dependents in health and dental planSummary: User is unable to link dependents to health and dental plans. As I only have visibility of the Benefits after the conversion on 06/03/2025. The User facing this…
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Supplemental Life Plans with Sequence restrictionHello Team, We have requirement to trigger EOI for Supplemental Life plan based on Plan/Option sequence. We have setup below options, Sequence-Option: 10 - 1X of Sal 20 …
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How do we setup qualifying life event for COBRASummary: We have COBRA handled through payroll. However we need to create a COBRA qualifying event in Benefits. The condition is if the employee is terminated and was en…
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HSA error when selecting the Waive optionSummary: Hi, We have an issue where during the open enrollment, if the employee does not want to elect the HSA and select the Waive option, the system gives the error of…