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Benefits
Discussion List
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TestingTest… -
Redwood - Can we customize plan card in Benefits Self-ServiceHello Hoping everyone is doing well! We want to know the plan enrollment card can be customized. Example, we want to increase the font of the plan and option name, need … -
Redwood "Need help? Contact Us" in Benefits Self Service should go to common email box and not AORSummary: Redwood "Need help? Contact Us" in Benefits Self Service should go to common email box and not AOR configured for Approvals / notifications Can we make the need…
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"Need help? Contact Us" in Benefits Self Service should go to common email boxOur client requirement is to see common email under contact us section. Even though it shows the benefits representative name and email which we assigned in Core HR, cli…
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Redwood AI Agent - how do you control or order the Topics dropdown display list?Summary: We are testing the Redwood Benefits AI Agent to launch with our upcoming Open Enrollment. Can you share how best to upload documents and how do you control the …
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Redwood - how to remove auto approved life event in Benefits Activity CenterHi Hoping everyone is doing well! We have not enabled the approval rules for Self Assigned Life event so when employee report as life event, its get auto approved. So wh…
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Time out error message when loading benefit rate in HCM CloudI'm encountering an error when a Benefit Specialist tries to update the rate during Open Enrollment. Could anyone advise what parameters or configurations need to be set…
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Payroll Definition Impact to Benefits Calculation?We need to update our Payroll Definitions for 2026 and 2027 due to the way our pay dates fall on bank holidays. Week 1 for 2027 should be Week 27 for 2026 as the origina… -
unable to see the life event under the Self-reported life eventSummary: Employee has reported a life event from the self-service and is in the submitted state. Admin can see number 1 under self-reported life events in the overview s…
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What role can I give our HR Generalists so they can see the benefit enrollments?Summary: What role will give our HR Generalist the ability to see employee benefit enrollments? Content (required): Our HR Generalists need the ability to see the benefi…
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Benefit Life event data change table not availableHi Team, we have flex field in person EIT page , based on this change life event has to be triggered, I am not able to find table name to create person changes, so pleas…
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Unable to hide "Additional info" section in Enroll Now in BenefitsSummary: Navigation: About Me » Benefits » Enroll Now » Verify people You'd like to cover »Add New Contact Requirement: Hide "Additional info" section Under Phone » Defa…
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Mandatory plans without option changes not reflectedSummary: We have run mass legal employer (eff 1 May) change process and did not select to create the hire event. This has resulted in a population whereby the terminatio… -
Hide Spending Account Management section during Open EnrollmentHello, We want to Hide Spending Account Management section during Open Enrollment. Oracle Fusion Cloud Applications 25B (11.13.25.04.0)
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Redwood - need Redwood Deep link for Benefits - SummaryHi Hoping everyone is doing well! We had a RUI deep link for Benefits - Summary (/fscmUI/faces/deeplink?objType=BEN_VIEW_BENEFITS_SUMMARY&action=NONE) but we are unable …
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ICP Notification - Approver facing error while opening notification linkSummary: Once the ICP is initiated. The approval flow is not showing even the status is in progress. Approver is receiving the notification but unable to approve, it fac…
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Redwood Benefits Self-Service Enrollment flow - can we add or change a task/step?Summary: Hi, as we are testing Redwood and preparing for Open Enrollment, is it possible in the benefits self-service enrollment flow to add a task or repurpose an exist…
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Non-calendar year Open Enrollment with HSA ContributionsHi all, a client has a non-calendar year Open Enrollment. With this upcoming Open Enrollment client is introducing a Medical HDHP with HSA Contributions. The per pay per… -
Redwood Benefits Summary Compensation page hide pencilSummary: Is there anyway to hide the pencil on the Compensation Info page under Benefits Summary in Redwood. I don't want the Benefits Team to have access to make a chan…
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Carry Forward/Default HSA Coverage Amount using Default Enrollment FormulaHi, We have a requirement to reinstate/default the employee into the previously enrolled plans, when the employee is Rehired within 30 days of Termination. We are curren…
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Need to hide few quick actions from ESS for Benefits module.Summary: Need to hide few quick actions from ESS for Benefits module. Unchecked the actions and marked visible as "NO" via sandbox>Structure. But still it is visible to …
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Approval Flow for "Add / Update Dependents" in "Report a Life Event" in Redwood UISummary: Approval Flow for "Add / Update Dependents" in "Report a Life Event" in Redwood UI Content (please ensure you mask any confidential information): Hello Communit…
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How to create a custom page under Self Service > BenefitsSummary: We have a custom page and button in RUI that we use for displaying links (to third party sites) to additional benefits for the employee which we need to be made…
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How do a enable a plan in redwoodSummary: Testing Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code sn…
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Child Age Out Life EventSummary: Automatically enrolled to all Benefit Plans with "Employee Option" after evaluating the Child Age Out LE Content (please ensure you mask any confidential inform…
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Benefit summarySummary: I turned on Redwood and both profile values are set to Y but when I go to Benefits Summary page to make changes in Visual Builder I have a screen that says Ther…
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Redwood Benefits AI Agent - QuestionsSummary: We are exploring the Benefits AI agent in Redwood pages and have below questions: 1)Does the engine have access to data from outside of HCM or its extracts info…
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Redwood - Can we display Life Event Name during Enrollment FlowHello Hoping everyone is doing well! Can we display the Life Event name during the Enrollment Flow so that employee know which life event they are making election for. I…
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Derived Factor: First of Year vs First of Calendar YearProgram Level Setup is for Fiscal Year which starts from 1st March. Derived Factor: Age Setup: First of Year Compensation Setup: First of Year We have observed, when a s…
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how to hide additional info section inside personal create new contact pageSummary: Navigation: Me→Benefits→Before you enroll→create contact→additional info section. Requirement: to hide Additional Info section I refer the similar post but this…