Order Management
Discussion List
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AI Agent: Customer service rep Advisor AI Agent with document RAGSummary: I am looking for documentation/feature summary for AI Agent: Customer service rep Advisor AI Agent. Content (please ensure you mask any confidential information… -
sales order submisison performance issueSummary: Hi, We are having an integration to create, update sales orders in Oracle Order management. Most of these sales orders containing more than 200+ lines. When a r… -
Not able to Select Requested rate plan in Sales Order UISummary: Created Rate plan as per the oracle document in pricing. Opt in also done But not able to select requested rate plan while trying to create Sales order manually…
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Service Return Default Ship DateSummary: We have an issue where we have an item that is being returned, we return this via the service module and when we do this, we create a ship line in the part deta…Simon McDermott - Apps Associates 11 views 1 comment 0 points Most recent by Zohaib-Oracle Order Management
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Ability to default currency on sales order according to the currency defined in the Customer MasterWe have a requirement where we need to default currency on the Sales Order as per the ones defined on the Customer Master.Harshal Kailas Desale 28 views 1 comment 0 points Most recent by Arpita Mukherjee-Oracle Order Management -
How to Pass Values from OM EFF to Subscription Management DFF?Summary: Business Requirement to Pass values from OM Header and Line EFF to Subscription Header and Line DFF while creation of Contract from OM to SMC?
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How to add an EFF Attribute in standard sales order reportSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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No tax for foreign currencyHi Experts, We have a requirement. Our client is in South Africa and base currency is ZAR. if sale order is created in foreign currency Like USD & GBP and out side south…
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How to create Pause rule basis of Supply Order Status in Back to back Sales order ?Summary: Need to create an pause rule for back to back order scenario. Content (required): Scenario As Follows: 1. Back to Back order is created 2. Supply Order created … -
Referenced RMA order not capturing customer PO from order header to order line levelSummary: When we create a reference RMA and input PO number at the order header level, it doesn’t get passed to the line level. let us know why the PO doesn’t appear at …Naveen Peruru-Oracle 44 views 10 comments 0 points Most recent by Naveen Peruru-Oracle Order Management
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Questions about integrate with OM with external fulfilment systemSummary: I am trying to override the fusion standard reserve service with customized logic. My plan is to change 'External Interface Routing Rules' to point the 'Reserva…
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Can EFF be configured in hold definition in fusion?Can EFF/DFF be configured in hold definition in fusion?
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Restrict 0 List price for sales order line with a warning messageSummary: We have a requirement to restrict the Order from submitting when there is a 0 price at the line level. I came across the below Oracle document with a qroovy scr…
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please let us know if we can pass to different result code in fulfillment line list and fulfillmentSummary: please let us know if we can pass to different result code in fulfillment line list and fulfillment line result code while updating GTM response in sales order …
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How to identify Sales Orders which are locked in Fulfillment LinesSummary: How to identify Sales Orders which are locked in Fulfillment Lines Content (please ensure you mask any confidential information): We are executing several inbou…
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How to split the bill only line which is at pause taskSummary: We have bill only line which has only two tasks Pause and Invoice. We have requirement to split this line when it is waiting stage. When are aware that for ship…
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Need the ability to Sort Purchase order lines on a sales orderHi team, In the order management UI, inside the "Billing & Payment details" tab & under the "Order Lines details" section, there is a column called ‘Purchase Order Line’…
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Pause rule based on the line status of other lines in the orderSummary: We have trade compliance step setup after the scheduling step (during fulfillment). Once the trade compliance is passed, all lines are kept on a pause step, whe… -
Manually changed Schedule Ship Date in Back to Back Make Sales Order is not honored by GOP.Summary: After creating B2B make Sales Order GOP is giving SSD as 22-Sep-2025, later business user is manually changing the SSD to 18-Aug-2025. After few days, this date…
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user is not able to see create spreadsheet option to update rates. what could be an issue?user is not able to see create spreadsheet option to update rates. what could be an issue? is there any specific role required for this?Yogesh Patil 12 views 3 comments 0 points Most recent by Arpita Mukherjee-Oracle General Ledger & Intercompany
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unable to find item to add to the sales order lineSummary unable to find item to add to the sales order lineContent Hello, I have created a new inventory org and created a PO and received it. We can see the stock QOH in…
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Functionality of updating the Catalogs in Pricing ParametersIs there any particular Use case where we need to update the Catalog values in Pricing Parameters. At present, the values are empty in the instance. Please let us know i…
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Pricing order based on order date - does this apply to all BUsHi, We have two different entities - SFA and SFE in the same fusion instance. BUs and inventory orgs are separate for both. The access to each of them is restricted by u… -
The soft reservation is not working: Available to reserve and transact is also not reducingHi All, When we book a sales order (Standard sales order), the expectation is Oracle needs to soft reserve in manage reservation and picks screen and show up sales order…
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Is there a limit to the number of lines that can be created for a sales order in Order management?Summary: Sales Order lines limit before performance starts to degrade? Content (required): Trying to find out if there is a limitation of lines on a sales order. At what…
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Order Management | Credit check Hold release |Summary: Hi Team, Please let me know if we have any specific program for removing the credit check hold in Orders like what we have in EBS like credit check processor. K…
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In Global Order Promising the Demand Line Count over Time graph is showing 0 count.In Global Order Promising worka area the Demand Line Count over Time graph is showing zero value for a month. 1.How to validate this data in application or report level.… -
How to customize order field's help textSummary: Hi Team We want to update the FOB definition help text, tried to use sandbox to update, but only see short description. \ Do you know how to customize this FOB … -
How do we get linesUniqID to update sales order line using Rest APISummary: How do we get linesUniqID to update sales order line using Rest API Content (please ensure you mask any confidential information): How do we get linesUniqID to …
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SQL Query for linesUniqIDSummary: Hi all, I will be trying to update an order line with Rest API. Is there a way to find the linesUniqID for a specific order? Content (please ensure you mask any…