Knowledge Management
Discussion List
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Is it possible to give access to knowledge articles to only some customers/accounts)?Summary: Customer specific visibility for knowledge articles Content (required): Knowledge Management - Fusion Services and Digital Customer Service (Oracle Customer Por…MARIA BLANCH 78 views 2 comments 0 points Most recent by Radhika Abhyankar-Support-Oracle Fusion Service -
How to Attach a File in Knowledge Authoring in 23D Application?How to attach a pdf file in Knowledge Authoring
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Email to Author once Knowledge Article is Published or UnpubSummary: Is there a way to send Email to Author once his Article or FAQ is published? Version (include the version you are using, if applicable): 24C -
Service Address Source - How displays the dataSummary: We are working with Service Center(Next Gen Sales) , In this we are using Service Address Source Field, But the standard field not displaying the Address type i…
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Attachments Read Role in Oracle FusionHi , We have a requirement where we have to provide Attachments Read role to all users in fusion . However its noticed that once the user has this role assigned. He/she …
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How do we get the HTML link for that particular article.Summary: Need a POSTMAN API with which i can fetch the HTML link of a particular knowledge article. Content (please ensure you mask any confidential information): Versio…
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How to bring contacts from AR(account Receivable) to B2B service fusion? Please guide meSummary: How to bring contacts from AR (account Receivable) to B2B service fusion? Please guide me Content (please ensure you mask any confidential information): Version…Siddharth Bhamare 1 view 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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Passing arguments to attached report for Document of Record (DOR)We have a Document of Record type for "Salary Certificate". In the DOR setup we put a report path which we need its PDF output to be appearing in the document record not…
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Query on Data MaskingHi , As part of the new data masking feature provided by Oracle we would like to know the following : Do we have a document where we can check which tables and which col…Jayadev 41 views 2 comments 0 points Most recent by Garrett Reynolds-Oracle Fusion Applications Administration
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Requesters require few privileges to view scanned invoices, does it consume separate license?Summary: We have gone live on the production instance and our client users who are 'Requesters' need to View Scanned Invoices in the system for receipting purposes and i…Helee Shah 22 views 1 comment 0 points Most recent by Nani Prasanth Doredla-Oracle Payables, Payments & Cash Management
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Standard Content Type not visible when creating articles in Knowledge using Redwood UISummary: Steps: 1. From the Springboard, select Knowledge > Authoring. 2. Click Create Article. Get No Items to Display. However, when I use Author Classic I can see 4 O…
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How to BULK update DFF values in Purchase Order Header ?Summary: More than 3000 PO Releases imported from EBS to FUSION as standard PO. Their Creation Date and Approval Date loaded in Date_Attribute1 & Date_Atribute2. All the…Syed Iftikhar Ahmed 174 views 1 comment 0 points Most recent by mai fukumura-support-Oracle Fusion Service
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Can we apply filters under 'My Help' search for more specific knowledge search results in Help Desk?Summary: Can we apply filters under 'My Help' search for more specific knowledge search results in Help Desk? Content (please ensure you mask any confidential informatio…
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How to Migrate the Translated Lookup values from one instance to other?Hi Team, We have created the customer lookup which has 2500 records, we translated those values using the translate icon, and after translating the values we can see in … -
Knowledge Article's Attachment in OB Email Message sent from SRSummary: How to include the Knowledge Article's attachment in outbound email message being sent from SR. Currently when article is inserted as text or link, only article…
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Does UCM gets refreshed in oracle cloud by oracle, meaning files will be gone after the refresh?Summary: Does UCM gets refreshed in oracle cloud by oracle, meaning files will be gone after the refresh? Content (please ensure you mask any confidential information): …Manisha Singh 21 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Oracle WebCenter
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Is there a table in Oracle to view the Fixed Assets AttachmentsI am looking to query the Fixed assets where there are no attachments. Is there a table that would provide me with the assets and the associated attachments
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Article search inaccurateSummary: When searching for an article in the Knowledge Base if we type one word contained in that article (e.g. Leave) there's no result whereas if we type two words (e…Silvia Stangarone 21 views 1 comment 0 points Most recent by Sam Houg - Support-Oracle Fusion Service -
P2T for an Specific dateIf we need to perform an anlysis for a specific date, is it possible to request a P2T and the transfered data as of the specific date that we need?
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How do we get the HTML link for that particular article from APISummary: We used this API to filter the knowledge article. But How do we get the HTML link for that particular article. We have a requirement in such a way that when cus…
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APi for knowledge ManagementSummary: APi for knowledge Management We are currently experiencing issues with our knowledge management API, particularly with filtering the articles by title. Despite …
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How to restrict employee access to creating Help Desk request while retaining access to 'My Help'?Summary: How to restrict employee access to creating Help Desk request while retaining access to 'My Help'? Content (please ensure you mask any confidential information)… -
HCM Cloud Release Schedule for PRD and Non-PRDSummary: Content (required): I'd like to know if Oracle has a release schedule format for HCM cloud as it does for Student Financial Planning Doc ID 2735591.1 Version (i…
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23D Feature for reversing transfer to subledgerIt has been announced that in 23D update we will be provided with the option to reverse the transfer to subledger process. Do anyone have any guidance for the feature an…
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In the Absence Entry validation Fast Formula leave deduction is not splitting in different yearsHi experts, Got Stuck in the validation Fast Formula Issue: Leave deduction is not splitting in different years Ideal scenario : (a person cannot take more than 5 days l…
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KM Article DeepLink?Summary: What's the deeplink syntax for KM article? We'd like to embed the article link into a custom page for user to click and open the clicked article. Content (requi… -
Create a contact through the IDSC Portal bypassing custom groovy validationsSummary: We are using the IDCS portal to create a contact, we know that the portal sends the information to Self-Service Registration. however in my contact object I hav…Jefferson de Laureano 91 views 5 comments 1 point Most recent by Jefferson de Laureano Fusion Service -
How to generate JWT token for B2B Knowledge ManagementSummary: The solution explains, how to generate the JWT Token for Knowledge Management REST API v2 Content (required): IDCS Configuration Navigate to Applications and cl…
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Web services to invoke custom ess jobs and download the output.Summary: Hello, Team. Greetings for the day We need to share the bip report output with a third party system. Instead of sharing the file via SFTP, we are considering cr…Sameer Malhotra 51 views 2 comments 0 points Most recent by Venk Kudire- Support-Oracle Fusion Service
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Article links in OFSC knowledge searchSummary: Article links in OFSC knowledge search Content (required): We have a requirement where Service Request linked articles need to be shown to Technician in OFSC ac…