Cloud at Customer
Discussion List
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My account has been stolen,Unable to reset my Oracle Cloud password via login interfaceSummary: My friend said he could help me create ARM. I gave him my API and it was stolen Content (please ensure you mask any confidential information): On October 8th, I… -
I am not able to sign in to my OCI cloud account even though I am using the right credentials.Summary: I am not able to sign in to my OCI cloud account even though I am using the right username and password. It's been a while since I had opened my account. Can yo…
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Account recovery — need to change registered email (lost access to old Gmail)Summary: Hello — I forgot my Oracle Cloud account password and I no longer have access to the registered Gmail account because Google deleted it. I can’t receive passwor…
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Crop Analysis using AI Vision for Object Detection in OCIHello, I am working on a proof of concept to use images taken from a drone to detect healthy versus diseased crops in a crop field. Will I be able to fine tune the exist…
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I need your advice to reset mfa (Free tier)Summary: Reset my MFA/2FA for Freetier account I lost my phone last week. So I don't know my MFA value and can't log into Oracle Cloud right now. I requested an MFA rese…
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I don't receive password reset emailsTried to sign in to my account using the credentials and it said "Invalid username or password". Then tried forget password and it said it sent but I don't receive anyth…
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Getting Identity Verification while logging into Oracle Cloud Support PortalHi All, I am able to login to Oracle Support successfully and I have an approved Support Identifier. After logging into the Oracle Support and then clicking on the "Swit…
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Oracle Academy Cloud credit not renewedSummary: I teach a subject using Oracle Cloud. This is my second year. Everything was fine, but, at some point, my credit has become 0 because the trial period (365 days…
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How do I change the email my oracle invoices are sent to?It is not sending them to the default email associated with my oracle account, and when I try to change it on the billing page (https://cloud.oracle.com/invoices-and-ord…
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Ive tried to login sucessfully, and have about 6 times only to get the same "ERROR page"Greetings, I have tried all the suggested solutions in help forum, and as far as i can see the only acceptable solution is to have a oracle rep reset acct from backend. … -
Unable to Reset MFA, Can't Provide Full Verification InformationSummary: I lost my MFA and need help to reset it, but I can't remember all the exact details required for verification. Despite providing as much information as possible…
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Unable to Create oracle Free tier account even after verification token is getting debitedSummary: Unable to create OCI free tier account, After payment verification money getting debited from CC I am getting an error with default response and can't proceed f… -
My free tier account is hackedSummary: My free tier account is hacked. The hacker has changed the recovery email to lucas_202301@hotmail .com Content (please ensure you mask any confidential informat… -
Unsubscribed from password reset emails, can’t receive them anymoreSummary: I accidentally clicked to unsubscribe from the password reset emails, and now I don’t receive them anymore Content (please ensure you mask any confidential info…
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how to change tenacy of free tier cloud accountSummary: how to change tenacy of free tier cloud account Content (please ensure you mask any confidential information): I created cloud account with canda toranto tenacy…sambasivarao kosuri-Oracle 6 views 0 comments 0 points Started by sambasivarao kosuri-Oracle OCI - General
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Personal Profile set up in support.oracle.comSummary: Hi I am unable to complete my personal profile on support.oracle.com since the website is not sending any verification code in my mobile. Thank you! Content (pl…
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I cannot login to my Oracle Cloud account— Summary — I got an email said "There are no Oracle Cloud accounts associated with the e-mail address", but if I register Oracle Cloud with this email, the system shows…
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I am unable to login at the cloud freetier accountSummary: I am unable to login at the cloud freetier account not even getting any email with password reset link. Content (please ensure you mask any confidential informa…
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cannot reset password, no email link is sentSummary: I cannot reset cloud account password, if I click on forgot password, no email is sent to my email. CLoud account is dridhaswana and email is dridhaswana@gmail.…
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Portuguese Language in the setup "Manage Languages" Portuguese" "pt" status is "Not Active"Summary: In the setup "Manage Languages" Portuguese" "pt" status is "Not Active" and the access to active this language is also not getting provisioned even by providing… -
Locked out of my OCI Paid Account (MFA Reset Required)Hello, I am a paid member of OCI, and I recently had to factory reset my phone, which was set up as my multi-factor authentication (MFA) device. As a result, I am unable… -
Unable to Log In to Oracle Cloud Infrastructure (OCI) Account and Not Receiving Password Reset EmailSummary: I am currently unable to log in to my Oracle Cloud Infrastructure (OCI) account. Additionally, I have tried to reset my password, but I am not receiving the pas… -
Unable to login to OCI account and not receiving password reset emailSummary: Unable to login and password reset it its not working(mail not received) Content (please ensure you mask any confidential information): Since today not able to …
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We don’t receive the forgot password email (OCI login)Has there been any updates made, or process we need to follow to receive the forgot password email when logging in to OCI?
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Instance doesnt have "Monitoring" Activity after rebootSummary: Hi All, I have rebooted the instance at 11:00 AM today. The "monitoring" activity tab doesnt show anything on the instance after several hours. I have stopped a…
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Your account provisioning is in progressHello, I signed up for oracle cloud account almost 3 months ago and my account isn't provisioned yet because of this I can't use any paid services. Your account provisio…
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MFA for mail option is not working for to login Oracle supportSummary: we couldnt receive OTP as mail during Support login. Only mobile phone option is working. Eralier it was working but now we cant receive the OTP mail. But we ca…
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Unable to Log In to Oracle Cloud Infrastructure (OCI) Account and Not Receiving Password Reset EmailI am currently unable to log in to my Oracle Cloud Infrastructure (OCI) account. Additionally, I have tried to reset my password, but I am not receiving the password res…
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I can't login to my oracle account, not able to receive recovery emailSummary: Not able to recovery OCI account, seems like it was hacked and the recovery email has been changed. Can anyone help me with this? Content (please ensure you mas…
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are the always free account limits broken?I understand that with an always free account i can create 4 instances without exceeding the maximum of 4 ocpu processors, 24gb of ram and 200gb of disk space, of which …