Cloud at Customer
Discussion List
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Unable to Create oracle Free tier account even after verification token is getting debitedSummary: Unable to create OCI free tier account, After payment verification money getting debited from CC I am getting an error with default response and can't proceed f… -
I am not able to sign in to my OCI cloud account even though I am using the right credentials.Summary: I am not able to sign in to my OCI cloud account even though I am using the right username and password. It's been a while since I had opened my account. Can yo… -
Oracle Academy Cloud credit not renewedSummary: I teach a subject using Oracle Cloud. This is my second year. Everything was fine, but, at some point, my credit has become 0 because the trial period (365 days…
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My free tier account is hackedSummary: My free tier account is hacked. The hacker has changed the recovery email to lucas_202301@hotmail .com Content (please ensure you mask any confidential informat… -
Unsubscribed from password reset emails, can’t receive them anymoreSummary: I accidentally clicked to unsubscribe from the password reset emails, and now I don’t receive them anymore Content (please ensure you mask any confidential info…
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Unable to Reset MFA, Can't Provide Full Verification InformationSummary: I lost my MFA and need help to reset it, but I can't remember all the exact details required for verification. Despite providing as much information as possible…
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how to change tenacy of free tier cloud accountSummary: how to change tenacy of free tier cloud account Content (please ensure you mask any confidential information): I created cloud account with canda toranto tenacy…sambasivarao kosuri-Oracle 2 views 0 comments 0 points Started by sambasivarao kosuri-Oracle OCI - General
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Personal Profile set up in support.oracle.comSummary: Hi I am unable to complete my personal profile on support.oracle.com since the website is not sending any verification code in my mobile. Thank you! Content (pl…
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I cannot login to my Oracle Cloud account— Summary — I got an email said "There are no Oracle Cloud accounts associated with the e-mail address", but if I register Oracle Cloud with this email, the system shows…
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I am unable to login at the cloud freetier accountSummary: I am unable to login at the cloud freetier account not even getting any email with password reset link. Content (please ensure you mask any confidential informa…
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cannot reset password, no email link is sentSummary: I cannot reset cloud account password, if I click on forgot password, no email is sent to my email. CLoud account is dridhaswana and email is dridhaswana@gmail.…
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Portuguese Language in the setup "Manage Languages" Portuguese" "pt" status is "Not Active"Summary: In the setup "Manage Languages" Portuguese" "pt" status is "Not Active" and the access to active this language is also not getting provisioned even by providing… -
Locked out of my OCI Paid Account (MFA Reset Required)Hello, I am a paid member of OCI, and I recently had to factory reset my phone, which was set up as my multi-factor authentication (MFA) device. As a result, I am unable… -
Unable to Log In to Oracle Cloud Infrastructure (OCI) Account and Not Receiving Password Reset EmailSummary: I am currently unable to log in to my Oracle Cloud Infrastructure (OCI) account. Additionally, I have tried to reset my password, but I am not receiving the pas… -
Unable to login to OCI account and not receiving password reset emailSummary: Unable to login and password reset it its not working(mail not received) Content (please ensure you mask any confidential information): Since today not able to …
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We don’t receive the forgot password email (OCI login)Has there been any updates made, or process we need to follow to receive the forgot password email when logging in to OCI?
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Instance doesnt have "Monitoring" Activity after rebootSummary: Hi All, I have rebooted the instance at 11:00 AM today. The "monitoring" activity tab doesnt show anything on the instance after several hours. I have stopped a…
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Your account provisioning is in progressHello, I signed up for oracle cloud account almost 3 months ago and my account isn't provisioned yet because of this I can't use any paid services. Your account provisio…
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MFA for mail option is not working for to login Oracle supportSummary: we couldnt receive OTP as mail during Support login. Only mobile phone option is working. Eralier it was working but now we cant receive the OTP mail. But we ca…
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Unable to Log In to Oracle Cloud Infrastructure (OCI) Account and Not Receiving Password Reset EmailI am currently unable to log in to my Oracle Cloud Infrastructure (OCI) account. Additionally, I have tried to reset my password, but I am not receiving the password res…
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I can't login to my oracle account, not able to receive recovery emailSummary: Not able to recovery OCI account, seems like it was hacked and the recovery email has been changed. Can anyone help me with this? Content (please ensure you mas…
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are the always free account limits broken?I understand that with an always free account i can create 4 instances without exceeding the maximum of 4 ocpu processors, 24gb of ram and 200gb of disk space, of which …
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Delayed Upgrade to "Pay As You Go" Account – No Response for 2–3 MonthsHello, I requested an upgrade of my OCI account to a "Pay As You Go" model about 2–3 months ago, but the process is still pending. I attempted to follow up via live chat…
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Unable to Remove Old Payment MethodUnable to Remove Old Payment Method, Support Unresponsive (SR 4-0000908786) Hello, I am facing a serious issue with managing my payment methods and I am hoping someone f…
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Not receiving a password reset email/linkSummary: I'm not able to reset password Content (required): I tried to reset my password on forgot-password page (https://idcs-b0d9cdabc76d440881bdd800c020b2fe.identity.…
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I'm unable to reset my account password as I am not receiving the reset Email.Summary: Hi, I recently changed my account password, but my password manager didn't save it for some reason. The latest change was made around January 28th, 2025. I trie…
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Can we do P2T refresh during peak hoursHi Team, If users are using the fusion production during P2T, is there any impact on cloning activity? Confirm any downtime is required during P2T or user can use the pr…
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Implement User level data access security at OCI Gen AI agent leveraging SQL ToolSummary: I am developing an OCI gen AI Agent with SQL tool. The data is stored in ATP DB synced from Oracle fusion . How can we develop a user level security similar to …
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I request that my account be deleted, lost F2A device, no credit card info (Oracle free tier)Summary: I request that my account be deleted since I do not have the information for the credit card I used to create it (it was in 2022). I have already contacted the …
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Can we take oracle fusion application data backup from our end on daily basis ?Dear Team, Please share the response on the following: We are using Oracle fusion cloud application and we wants to take to data backup by ourself for Audit purpose. 1. …