Setup
Discussion List
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Top Category Picklist for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…Dr Surlina Yin-Oracle 31 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant -
can't create service request through Digital AssistantAs the title says, after configuring ODA as shown on the community im not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check the… -
can't create service request through HCM Digital AssistantAs the title says, after configuring ODA as shown on the community i'm not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check th…
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ODA with Cloud ERP not respondingSummary: Embedded ODA with Pre-built skills not responding Content (please ensure you mask any confidential information): We are trying to enable ODA pre-built skill whi…
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Mandatory Categories for SR CreationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): The ‘H…Dr Surlina Yin-Oracle 56 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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ODA - Authenticating and Calling Conversation Log REST APISummary: Hi all, I'd like to call the Conversation Log REST API from within an ODA conversation (REST API for Oracle Digital Assistant - Get Conversation Log). The ideal…
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No table data and/or foreign keys were provided.When we try to import tables to Oracle Digital Assistant(ODA) then we are getting below error: No table data and/or foreign keys were provided.
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How do we address employee with ODA using their preferred name?Summary: Need to address employee by preferred name in ODA widget Content (required): We are implementing ODA and I have changed the greeting to address the employee by … -
Oracle Digital Assistant : Instagram (Webhook Channel)Hi Team, I am trying to integrate ODA chat bots with Instagram messaging. I created items below to enable Instagram chat using "Webhook channel". 1. Developer Account 2.… -
How to change header text/icon color in widgetSummary: We would like to change the color of the text/icons in the header from black to white, but that doesn't seem to be in the ODA configurations screen. Is this pos…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…Dr Surlina Yin-Oracle 122 views 7 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How to fetch user's country in Oracle Digital Assistant Custom SkillSummary: We are creating custom skill which responds to questions answer based on user country and answer varies as per country. To achieve this we need API to identify …
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ODA doesn't display salary after a Global Transfer, how can we fix this?Summary: After an employee was global transferred they cannot be provided salary info by the Digital Assistant. What could be causing this and is there a way to resolve …m reynolds-283178 3 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can't get Digital Assistant to show in HCMWe configured ODA using the Config and Deploy your Digital Assistant in 4 days documentation. We have completed the setup, however, the ODA will not show up on the HCM s…
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1Enhancement in AnalyticsSummary: Following is the requirement we have received for analytics "Currently, we feel that the Analytics section of the IDCS ODA has a bit of a limitation when trying…
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Bind user response to REST payloadSummary: We are trying to use the Fusion REST Service to create absences in Fusion based on chatbot input. Is there any documentation available on how to bind user input…Balaji Vijayakumaran 31 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to call Fusion REST API in ODASummary: Hi Team, we are facing issue while invoking Oracle Fusion REST api (for ex itemOnHand REST API). We are unable to invoke and see the response in the BOT. Could …
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How-To: Default login credentials for Regression Testing AutomationSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge The Hcm skill includes the capability for cu…
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Digital Assistant Requests Get the Response “It looks like you don’t have permission to access thisSummary Digital Assistant Requests Get the Response “It looks like you don’t have permission to access this information”Content Hi all, we're running into the same issue…
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How to manage lower environments as IDCS is not part of P2T clonningHello Team, This question is raised to know the best practices considered today to maintain lower environments in sync with Production enviornment. IDCS is not a part of…
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We need to enable the delivered Oracle digital assistantSummary: How we can enable the delivered Oracle Digital assistant? Content (please ensure you mask any confidential information): Version (include the version you are us…Shailesh Jain_Chhabra 32 views 2 comments 1 point Most recent by Jeff Thomas-Support-Oracle Digital Assistant
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Enable Oracle Digital Assistant for HCMSummary: Not finding Oracle Applications Cloud in Oracle Cloud Services Content (required): Hello all, We are enabling the Oracle Digital Assistant for a client, followi…
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding…Dr Surlina Yin-Oracle 42 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…Dr Surlina Yin-Oracle 586 views 33 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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ODA Need a way to provide drag capability for chat widget to adjust length and heightSummary: Looking for Drag capability for ODA Web SDK Chat Widget Content (please ensure you mask any confidential information): Hi, We're looking for a way to provide dr…
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Unable to remove hyperlink in payslipHi Team, when a user asked the show my salary in the chatbot it is displaying two responses, one is salary details and the second one is to view all payslip links as sho…
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Unable to add the cloned skill in the digital assistantSummary: I have cloned the standard skill and am attempting to add it to my digital assistant. However, some of the skills are not being added to ODA and are displaying …Rumaisa Khan 12 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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ODA IssuesSummary: ODA Issues Content (please ensure you mask any confidential information): We are working on enabling ODA for ESS and MSS. While testing we found below issues. 1…
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ODA unable to find employee with special character in name (E.g : Christophe Verchère)Summary: Hello Team, We are implementing for more than 40 countries and some country employees have some special characters in it. When we try to fetch such employee in …