Setup
Discussion List
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Can the ODA icon be moved or removed from mobile app or responsive pages on mobile?Summary: The ODA icon is fixed in place (is this maybe a setting our team enabled?) and it compounds the challenge of the limited screen real estate when trying to use m… -
List of Latest HCM Digital Assistant Delivered (OOTB) Skills and IntentsSummary I would like to have a list of the latest HCM ODA Skills and the respective Intents to provide to a client who wants to implement ODA on HCMContent We as an orac…Chaithanya Pallegar 238 views 4 comments 0 points Most recent by Guy Waterman-Oracle Digital Assistant -
What are the differences in features between the free and paid versions of the digital assistantI would like to know what are the features available in free digital assistant version and paid versions -
Insights content generated from ODA using REST API is not same as that from onlineSummary: Insights content generated from ODA using REST API is not same as that created from exports tab online. API used to trigger the job /api/v1/bots/insights/dataEx…
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create custom rol…Dr Surlina Yin-Oracle 4K views 51 comments 25 points Most recent by Martin Deh-Oracle Digital Assistant -
How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…Dr Surlina Yin-Oracle 452 views 12 comments 0 points Most recent by Tanushree Gupta Digital Assistant
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Wrong Expense Type created for Digital AssistanceSummary: I just deployed Digital Assistant in a test intance. The wrong Expense Type was created based on my directions Any suggestion or idea how to fix it ? Content (p…Pablo Schenquerman 51 views 23 comments 0 points Most recent by Pablo Schenquerman Digital Assistant
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How to Identify New Features in the Digital Assistant (ODA) Version Updates?Hi all, We noticed that in ODA new updates there are few enhancements and these discoveries were made after the ODA version update in the test before applying the change…
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How do you implement Digital Assistant for Fusion Financials modules ?Summary: How do you implement Digital Assistant for Fusion Financials modules ? Content (please ensure you mask any confidential information): Version (include the versi…Pablo Schenquerman 21 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Is there any way to automate/schedule Insights export data in ODA ?Summary: We have a requirement where client requested: "Populate a metric for showcasing the number of daily questions asked in ODA by every users - on a daily basis" I …Raktim_Pal-IBM 11 views 1 comment 0 points Most recent by Martin Deh-Oracle Digital Assistant & Mobile -
Add timecard with comments using Digital AssistantContent (please ensure you mask any confidential information): Does anyone know if it's possible to submit a timecard with comments using the Digital Assistant? I'm tryi…
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Can OCI translation services be used to translate bot responses without using resource bundles?Summary: I’m developing a multilingual chatbot that supports both English and Arabic. I’m using OCI Language Services to translate user inputs and outputs to the respect…
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Unable to access Digital AssistantSummary: Dear team, While we were trying to access digital assistance, the below error occurred. 1.You don't have the necessary permissions to do what you're trying to d…
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ODA with ChatGPT integration (data sharing)Hi If we use ODA for HCM, but we want to integrate with ChatGPT via API, where we set all unresolved question to ChatGPT. Like say whats 1+1? or absence policy etc. Will…
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Issue with Oracle Digital Assistance logoWe have uploaded the image on content server and used the url in sandbox for the logo, but it is not working in the system.
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Keyword search functionality in ODASummary: Hi, Do we have any option to enable keyword search in Oracle digital assistant for delivered skills / intents? For example if i type absence then the ODA should… -
Digital Assistant using SaaS applicationSummary: We have configuration setups based on the Oracle documentation using the Oracle Digital Assistant (ODA) platform to pull digital assistants. However, we current…
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When users provide the feedback on Digital Assistant, Where can we see feedback as Admin?In the digital Assistant, when a user click on the chat bot widget, and move the default options to the right, there is an option for user to provide feedback. However, …
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Does ODA Learn Over Time? Managing Ongoing Training and OptimizationSummary: Dear All, I am new to ODA I have below query. Can someone please address them. Once Oracle Digital Assistant (ODA) is configured, will it continuously improve o…
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Prerequisite to configure digital assistant for fusion HCMSummary: Dear All, Can you please suggest all the prerequisite to configure digital assistant for fusion HCM Version (include the version you are using, if applicable): …
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Any document which shows the exact name of skill available for fusion HCMSummary: Dear All, Is there any documentation available which mentions the exact name of skills available in Oracle Digital Assistant for Oracle Fusion HCM. Checked belo…
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Explicit invocation for FAQ skill using auto postback with system.textReceivedWe need to invoke a FAQ skill explicitly. We are using common reseponse component with system.textreceived. And it requires user to click on label or provide input as it…
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Oracle Digital Assistant for ERPSummary Configure Oracle Digital Assistant for ERP Content (please ensure you mask any confidential information): Is there any documentation or tutorial for Activate a D…
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Oracle Digital Assistant Prompts and MessagesHello, I'm deploying an extended version of digital assistant to only preview the HCM skill in our production environment. Everything is working well, however when I tes…
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How restrict the chatbot only on Recruiting module ?Summary: Chatbot has been setting on HCM. When we use the Chatbot we have some subject displayed (link to different module). Even if we do not have the helpdesk module a…
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How do we close the chatbot after completing the conversation automatically?Summary: How do we close the chatbot after completing the conversation automatically? Content (please ensure you mask any confidential information): How do we close the …
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Using ODA REST api to download insight export fileWe are trying to use REST API for Oracle Digital Assistant - Get Export File from oic. At oic side we configured content type as application/zip still we are getting err…
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How to open file sharing window automatically in ODA chatwidgetWe need to get multiple files from user . Instead of asking user to click file sharing option multiple times ,can we open file sharing window automatically?
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Digital Assistant is not returning benefits enrollment informationContent Hello - In order for digital assistant to work with benefits the organization name needs to be associated with the user id. When I run the following REST API : h… -
How to hide Severity field in ODA output template - Help Desk skillSummary: We are implementing Helpdesk and Digital Assistant for HCM and we need to hide 'Severity' field on the ODA output template for the "Create Request" intend so th…