Setup
Discussion List
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding…Dr Surlina Yin-Oracle 41 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant -
A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…Dr Surlina Yin-Oracle 595 views 33 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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ODA Need a way to provide drag capability for chat widget to adjust length and heightSummary: Looking for Drag capability for ODA Web SDK Chat Widget Content (please ensure you mask any confidential information): Hi, We're looking for a way to provide dr… -
Unable to remove hyperlink in payslipHi Team, when a user asked the show my salary in the chatbot it is displaying two responses, one is salary details and the second one is to view all payslip links as sho… -
Unable to add the cloned skill in the digital assistantSummary: I have cloned the standard skill and am attempting to add it to my digital assistant. However, some of the skills are not being added to ODA and are displaying …Rumaisa Khan 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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ODA IssuesSummary: ODA Issues Content (please ensure you mask any confidential information): We are working on enabling ODA for ESS and MSS. While testing we found below issues. 1…
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ODA unable to find employee with special character in name (E.g : Christophe Verchère)Summary: Hello Team, We are implementing for more than 40 countries and some country employees have some special characters in it. When we try to fetch such employee in …
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How to disable the skills apperaing on the chat widget as a welcome messageSummary Not able to disable the Skills from the chat widget as a welcome messageContent Hi, I see the skills inside the Digital assistant Chat widget as a welcome messag…
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Oracle Digital Assistant - Transcript for conversationsSummary: Can you please let me know if transcripts are available for the conversations occurred during a session through Oracle Digital Assistant? How this functionality…Claudia Gregorio 21 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Use Chat for Careers V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Content (please ensure you mask any confidential information): Use the…Dr Surlina Yin-Oracle 531 views 0 comments 1 point Started by Dr Surlina Yin-Oracle Digital Assistant
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Deep Link in Oracle digital assistant is showing blank windowSummary: When I ask the chatbot to 'Show my onboarding task,' it displays the deep link, but the window that opens when I click on it is blank.
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HCMV2 skill is not available in skill storeHi Team, I am trying to pull the hcmv2 skill in the digital assistant store, but HCMV2 skill itself is not available in the store. Please provide the necessary steps to …
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ODA integration with Teams in Office 365 GCCHSummary: Our company has moved our Office 365 (including Teams) to Microsoft Azure Government Cloud (GCCH). We are starting our ODA implementation, and we were asked to … -
Copilot with Digital AssistantSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…
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Possibility to integrate Oracle Digital Assistance with Chat GPTSummary: Possibility to integrate Oracle Digital Assistance with Chat GPT Content (required): Is there any possibility to integrate Oracle Digital Assistance and Chat GP…
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Deploy ODA Custom Components in Kubernetes - OptionsSummary: Our company didn't approve to use the tunneling tool as Oracle documentation suggestion to debug a custom code locally. It seems an option is to use OKE but I'v…
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How to update Extended or Cloned version of the skills?Unable update the latest version of the skill on the extended ODA
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HcmV2 Switching Job Name to Assignment NameSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): There is a requirement to consistently display th…Dr Surlina Yin-Oracle 42 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Teams Initiation phraseSummary: When we use ODA via MS Teams it seems to be receiving the word "Help" when first installed. How do we change that? Content (required): When we use ODA via MS Te… -
Build flow to check if resource bundle key exsistsSummary: Hello Team, We have built a skill which will provide response based on resource bundle key present and it fails into oops error when the key does not exsist. So…
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Can text appeared while hovering over the DA icon be editable?Can text appeared while hovering over the DA icon be editable? Its Show "Ask" as shown in image attached, can it be changed to any desirable name?
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…
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Setting Default Leave Accrual Date to 31st DecemberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In conversations, leave balances are often associ…Dr Surlina Yin-Oracle 31 views 0 comments 1 point Started by Dr Surlina Yin-Oracle Digital Assistant
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Worked Example: Answer IntentsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Use this guided instructions for best practices. …Dr Surlina Yin-Oracle 339 views 5 comments 4 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Can ODA be configured with any external application using APIs?Summary: Content (required): We tried the configuration of ODA with an external application using APIs. The ODA doesn't respond to the oracle questions and fetches the r…
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Need to understand how bot is processing ML and NLP model in the backgroundSummary: Hello Team, We want to have more information on how bot is processing data in the background. so accordingly we can create data and get efficient responses from…
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ODA - step by step guideSummary: Is there any document to understand how we can start using ODA with step-by-step guide and screenshots? (New to ODA) Content (required): Version (include the ve… -
ODA Icon background color has changed after 23B upgradeDear Experts, After 23B upgrade in fusion , ODA Icon color has changed. Earlier background color was while (no color) , now it's coming Red. Pls suggest.Oracle PaaS Consultant-Oracle 41 views 3 comments 0 points Most recent by Oracle PaaS Consultant-Oracle Digital Assistant
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"Ask" icon not appearing properlySummary: The "Ask" icon we set up often keeps appearing in an inappropriate way. Attached screenshot of the distorted icon for reference. Sometimes it appears as expecte…Anshuman Chatterjee 31 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Hyperlink format in the Digital AssistantSummary: There is a requirement where the hyperlink shown in digital assistant needs to appear in red. Currently the hyperlink is appearing in light yellow. Is there a w…Anshuman Chatterjee 71 views 2 comments 0 points Most recent by Anshuman Chatterjee Digital Assistant