Setup
Discussion List
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REST API to get conversation session log is always returning not found messageSummary: We are trying to get the session log for a particular session using the REST API /api/v1/bots/sessions/{channelId}/{userId}/{sessionId}/log. Whatever value we g… -
Is it possible to increase space allotted to capute insights data in Oracle Digital AssistantSummary: We are looking for details of increasing the allotted space of 100 GB (provision by Oracle as part of license) for capturing the ODA insights. We know that ther…
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Submitting Multiple receipts in Expense Skill not workingHi everyone, We are implementing the expense skills and while testing I'm encountering an issue with "Upload multiple receipt at once" flow and checking the logs won't g…
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Chatbox not recognizing Expense Type for Expenses creationSummary: We configured the Chatbox for Expenses but is not recognizing the expense type. Is bringing a list of Expense Types but not the one I requested (Association/Due…Pablo Schenquerman 72 views 28 comments 0 points Most recent by Xena Arcabos-133101 Digital Assistant
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Problems generating an employment certificate as a document type record in ODASummary: We are using the "Request Letter" skill to generate employment certificates of different types. The problem is that it only works with some, and others fail to …
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SSO configuration failure in ODAHi, We are trying to configure SSO for Oracle Digital Assistant (ODA) when deploying a bot to Microsoft Teams. The Oracle documentation instructs us to configure the App…
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Documents of Records in Digital AssistantSummary: Creating document of records by digital assistant. Content (please ensure you mask any confidential information): We have been wondering if there is a functiona…
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How-To: Config and Deploy your Digital Assistant in just 4 daysSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentCloud customers can activate their ODA instance to make a start,… -
Digital Assistance - case sensitiveAs utterances added into Digital Assistant are case sensitive, if user does not use the exact case on certain prompts, desired results are not returned For example, utte… -
ODA dynamic Welcome Message and Locale Depend on User's Login LanguageHello everyone, we've customized DA to work with multilingual and it's working fine now, In HCM design studio configuration, these fields: how to make these configuratio…
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How-To: Customizing Messages returned from the Digital AssistantSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In these exercises, you will learn: * Configu…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…Dr Surlina Yin-Oracle 1.6K views 18 comments 3 points Most recent by muhammad ameen Digital Assistant
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Error creating a Helpdesk Request using Digital AssistantWe are getting this error in ODA 24.10 while trying to create Helpdesk Request. Anyone got this error and would like to share the resolution. Error message: Oops I'm enc…
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Unable to disable or delete skills in FADigitalAssistantSummary: We just started enabling and pulling FADigitalAssistant • 25.07.03. We are not using Sales, Accounting and some other modules in FA so we need to disable those …
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Is there any way to Migrate ODA complete Set up from one POD to Other POD?Summary: Is there any way to Migrate ODA complete Set up from one POD to Other POD? Content (please ensure you mask any confidential information): Version (include the v…
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Can we rename Oracle digital assistantSummary Do we have the possibility of naming the ODA chatbot to something like Siri, Gemini etc. Please advise. Content (please ensure you mask any confidential informat… -
I am not able to get ODA ask button on home page. It is visible on all other pages.Summary: Hi Team, We have configured Oracle Digital Assistant in Test environment. All the configurations done are working fine. The only issue we are facing is that the…Sonam Gangwar-Oracle 14 views 2 comments 0 points Most recent by Sonam Gangwar-Oracle Digital Assistant
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Expense Attachments are not recognized by Digital Assistant. Getting this message:Summary: Expense Attachments are not recognized by Digital Assistant. Getting this message: I haven't learned how to do that yet. Here are some things you can do. Any id…
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…
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Do we have document to show LLM call from ODA?Summary: I want to invoke Cohere LLM from ODA and use the response to send an email to user. Is there any documentation available to show step by step invoking process o…
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Trainer Tm taking too much time to trainSummary: Dear Experts, I have made changes to skill and clicked on trainer tm, past one hour the trainer tm is keeps loading only. The trainer tm has not been trained ye… -
Can the ODA icon be moved or removed from mobile app or responsive pages on mobile?Summary: The ODA icon is fixed in place (is this maybe a setting our team enabled?) and it compounds the challenge of the limited screen real estate when trying to use m… -
List of Latest HCM Digital Assistant Delivered (OOTB) Skills and IntentsSummary I would like to have a list of the latest HCM ODA Skills and the respective Intents to provide to a client who wants to implement ODA on HCMContent We as an orac…Chaithanya Pallegar 220 views 4 comments 0 points Most recent by Guy Waterman-Oracle Digital Assistant -
Possibility to integrate Oracle Digital Assistance with Microsoft CopilotSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…Rumaisa Khan 462 views 3 comments 2 points Most recent by Martin Deh-Oracle Digital Assistant & Mobile
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What are the differences in features between the free and paid versions of the digital assistantI would like to know what are the features available in free digital assistant version and paid versions
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Insights content generated from ODA using REST API is not same as that from onlineSummary: Insights content generated from ODA using REST API is not same as that created from exports tab online. API used to trigger the job /api/v1/bots/insights/dataEx…
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create custom rol…Dr Surlina Yin-Oracle 4K views 51 comments 25 points Most recent by Martin Deh-Oracle Digital Assistant
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…Dr Surlina Yin-Oracle 454 views 12 comments 0 points Most recent by Tanushree Gupta Digital Assistant
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Wrong Expense Type created for Digital AssistanceSummary: I just deployed Digital Assistant in a test intance. The wrong Expense Type was created based on my directions Any suggestion or idea how to fix it ? Content (p…Pablo Schenquerman 52 views 23 comments 0 points Most recent by Pablo Schenquerman Digital Assistant
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How to Identify New Features in the Digital Assistant (ODA) Version Updates?Hi all, We noticed that in ODA new updates there are few enhancements and these discoveries were made after the ODA version update in the test before applying the change…