Claims
Discussion List
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Edit Create Claims page in Visual Builder studioSummary: We have a requirement to call OIC integration from Edit Claims page in Claims and Deductions module to update few DFFs on the same claim. Content (please ensure… -
Channel Revenue Management SLA - not able to derive Cost Center based on supplier/customerSummary: For Channel Revenue Management, when we setup the SLA for deriving the accounting, we only see derivation criteria for Program/Item etc. However, the Cost Cente… -
Automatic Claim creationUnable to create Claims Automatically. expectation is to create a claim automatically once we apply a receipt to an Invoice and if the remaining invoice amount is in thr…Likith Kumar Reddy 33 views 11 comments 0 points Most recent by Likith Kumar Reddy Channel Revenue Management
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Not able to create invoice deductions when the application amount is 0 via FBDISummary: I am trying to create an invoice deduction for the following scenario via the receivable standard receipt import template 1) Create a $0 receipt and apply an op…Mathew Thomas93 1 view 1 comment 0 points Most recent by Satya Ganti-Oracle Channel Revenue Management
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Maximum Quantity in Supplier Programs - Eligible ProductsWe have set Maximum Quantity in Supplier Programs under Eligible Products area for specific Product but it does not work Lets say Item A - 5% Discount and Maximum Quanti…Sandeep Nihalani 13 views 4 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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BPM Approval worklow failed when the approval is expected to go to the managerSummary: I am getting the follwoing error: The rule in the xx rule set failed because a supervisor does not exist for xx The BPM Approval rule is : When the BU is X and …Mathew Thomas93 166 views 6 comments 0 points Most recent by Bhanuchander Pulipati Channel Revenue Management
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Ability to filter the claims and deductions using aging bucket in redwoodSummary: Is it possible to filter the claims and deductions using the aging buckets in the redwood UI ? Content (please ensure you mask any confidential information): Is…Mathew Thomas93 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Redwood UI : Bill To Customer not showing in the search resultsSummary: In the Claims Redwood UI, even though the Bill to Customer is selected in the list of columns to be shown in the table, its not showing up in the results table.… -
Is there a way to load claim Investigations in bulkSummary: We have some claim Investigations data in EBS which we need to migrate into Fusion. So instead of doing one by one do we have a way like FBDI, ADFDI, any RestAP…Likith Kumar Reddy 21 views 4 comments 0 points Most recent by Likith Kumar Reddy Channel Revenue Management
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Error "Attribute Salesperson Id is required" while settling the claim using rest apiWe are using below API to settle the claim but system is throwing an error "Attribute Salesperson Id is required" https://****/fscmRestApi/resources/11.13.18.05/channelC…Oracletechnofunctional 52 views 6 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Can CHRM credit memos be autoapproved when the AR credit memos has the approval workflowSummary: Can the credit memo settlement for CHRM claims be auto approved , when there is a credit memo approval workflow in AR existing to route all the credit memos for…Mathew Thomas93 2 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to create non invoice related deductions through the ADFDI receipt batchSummary: Is it possible to create a non invoice deduction through the ADFDI receipt batch? I am looking for the equivalent process of manual receipt creation and adding …Mathew Thomas93 12 views 4 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Is there API or Spreadsheet for batch claim investigation?Summary: Is there API or Spreadsheet for batch claim investigation? Content (required): When customer short pay, my customer will create Claim Investigation to record th…Leander Chen-Oracle 52 views 4 comments 0 points Most recent by SrinivasGrandhi Channel Revenue Management
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Need to create claims with manual numberingThere are claims created in Legacy system which are synced with High Radius which is third party application for reconciliation, collections and cash applications. We ar… -
Deep Link to Customer claims in redwood UiSummary: I am not able to find the deep link for customer claim in redwood UI. Link is available only to open the claims in the normal UI. Is it only going to be availab…Mathew Thomas93 42 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Chargeback date is reflecting incorrectly in the deduction confirmationSummary: I have created an invoice deduction on X date. Upon settling the deduction as chargeback after X+2 days, the confirmation tab is showing the chargeback date as …Mathew Thomas93 21 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Unable to view available programs in Promotional ClaimSummary: Hi All, I am trying to create a promotional claim. I was able to import a CSV file with an AR invoice but I'm unable to see any available program in promotional…Pavendhan 11 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Claim accountingLets say I have an invoice X for 100 USD and hits revenue and receivable account as per Auto accounting rules. Then I create an Receipt Y for 80 USD (short pay) and appl…__KumR__ 72 views 9 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management -
Claim FBDI Template for migration is available or NotSummary: We need to migrate the existing claims could any one help us us to identify whether any FBDI is available for the same or not. We also want to know the best pra…Harsh Arora 22 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Supplier Rebate Accounting based on item categorySummary: Regarding the accounting entries generated for supplier rebates, is that possible to configure the SLA to derive different natural accounts based on characteris…Thiago Ugarte 62 views 3 comments 0 points Most recent by Bijeesh Kunjan-Oracle Channel Revenue Management
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Bulk Load of Rebate Program & Item CategorySummary: 1) Is there a way to bulk load programs using FBDI or RI ? 2) Can we create program for certain item category ? Right now we are only able to load items one by …
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Standard and OTBI Report for Channel Revenue Management (Deductions and Customer Rebate)Summary: Do we have any Standard and OTBI Report for Channel Revenue Management (Deductions and Customer Rebate) Content (required): Do we have any Standard and OTBI Rep…__KumR__ 22 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Webservice to create ClaimSummary Need an API to create a ClaimContent We have claims flowing in from third part source and they need to be created in ERP cloud. Do we have any webservice availab…Ruchir 38 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Cancelled Invoice - Supplier programSystem does not revert back to Open Accrual after cancelling of Invoice Lets Say We have received Quantity and also Invoiced PO and generate accrual and recorded Earned …Sandeep Nihalani 21 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Customer Claims Grouping During SettlementSummary Customer Claims Grouping During SettlementContent Hi All , Can we group claims (Deductions) settlement based on customer since while entering the settlement deta…Santosh Hibare 20 views 2 comments 0 points Most recent by eeldridg-Oracle Channel Revenue Management
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Approvals in Customer Claim in Chrm ModuleSummary ApprovalsContent Hi All , Do we have approvals for claim similar to requisitions/PO . Please suggest . ThanksSantosh Hibare 28 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to manually create claim from accurals in Supplier Ship&Debit?Summary Manual Supplier ClaimContent Hi Guru, After shaing the new Supplier Ship & debit solution, one customer asks whether it could manually create claim from accruals…Leander Chen-Oracle 37 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management