Claims
Discussion List
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ChRM Channel Revenue Management tier error when attempting to submit the customer programSummary: The customer program is receiving an error when attempting to submit the rebate program under Customer Channel Management. The error code is (CJM-6135358). The …Kamohelo Leqele-Oracle 11 views 6 comments 0 points Most recent by Kamohelo Leqele-Oracle Channel Revenue Management -
Accruals for different Supplier (Distributor and OEM/Manufacturer)Summary: Oracle is implemented in a company X, that is a retailer to Customers C1, C2 and C3. There is an agreement between Customers and OEM (Manufacturers) of rebates.…Raul Rodrigo-Oracle 21 views 3 comments 0 points Most recent by Raul Rodrigo-Oracle Channel Revenue Management -
How to calculate Brokerage Commission in ChRM for fully Paid AR InvoicesSummary: We have a client requirement to calculation commission only on fully paid AR Invoices and this commission amount has to be paid to a broker who will be set set …Rakesh Viswambharan 23 views 4 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management -
More filters are not showing in search for programs and claimsWhen we come to deductions and program claims search field doesn't show the filters /More filters that we can apply. When reviewed in lower version(25A) its working. Cur…Chaitra Aravind Katti 1 view 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Settle Customer Claims Execution Report Error: Enter conversion rate informationSummary: Cannot create claim in currency different than ledger currency although currencies are defined in corporate & its default Channel Currency Conversion Type profi…
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Can Channel Rebate be based on AR Invoice Amount or AR Inv Line AmountSummary: How do we calculate the Rebate based of the Invoice Amount or Invoice Line Amount which is our clients requirement. As per the documentation, the rebate calcula…Rakesh Viswambharan 2 views 2 comments 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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Any documentation available for non-promotional claim accounting?Summary: For non-promotional, Where do we map the GL account associated to the claim investigation activity? Content (please ensure you mask any confidential information…J. McCracken 12 views 1 comment 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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Settle Invoice related claim with accrual from volume rebateWhen creating a claim from receipt using the "Create Channel Revenue claim option", we are unable to select the promotional radio button to apply an earned accrual from …
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N/AN/AAbhishek Sinha 11 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Not able to settle Non-Promotional Customer ClaimsSummary: Not able to settle Non-Promotional Customer Claims Content (please ensure you mask any confidential information): We are creating Non-Promotional Customer claim…Abhishek-Kumar 1 view 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Is there any program/api available to mass submit the deduction claims in deductions%settlement pageSummary: Is there any program/api available to mass submit the deduction claims in deductions%settlement page. currently business submitting each claim manually and look…Siva Manjunath 26 views 4 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to restrict CSV file upload to generate single record for accrual associationSummary: How to restrict CSV file upload to generate single record for accrual association Content (please ensure you mask any confidential information): We are using CS…Abhishek Sinha 22 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to use spreadsheets for creating Program Lines and Claim LinesSummary: How to use spreadsheets for creating Program Lines and Claim Lines Content (please ensure you mask any confidential information): We are creating Programs and C…
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Manage Claim Types Setup - Mapped TransactionSummary: Manage Claim Types Setup - Mapped Transaction Content (please ensure you mask any confidential information): We are trying to setup Claim Types. In one instance…Abhishek Sinha 21 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Not able to associate more amount than earnedSummary: Not able to associate more amount than earned Content (please ensure you mask any confidential information): We are trying to create claim more than the amount …Abhishek Sinha 41 views 14 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to link Non-Promotional Claims to existing ProgramsSummary: How to link Non-Promotional Claims to existing Programs Content (please ensure you mask any confidential information): We are looking to use Non-Promotional cla…Abhishek Sinha 21 views 6 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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How to create Payables Invoice against Customer Claim SettlementSummary: How to create Payables Invoice against Customer Claim Settlement Content (please ensure you mask any confidential information): We are looking to create direct …
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You must enter a valid value for the 'ItemId' attribute. The current value is '30000000XXXX'.Summary: While creating claim, Not able to associate Programs at Item Level Content (please ensure you mask any confidential information): While creating claims, we are …
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What is the Item validation org for Channel ClaimsSummary: What is the Item validation org for Channel Claims Content (please ensure you mask any confidential information): We are creating claims. Since we are not passi…
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What is the Inventory Organization sent to Receivables during Claim SettlementSummary: What is the Inventory Organization sent to Receivables during Claim Settlement Content (please ensure you mask any confidential information): We are looking to …
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Looking for a REST API to update transaction number and date in CJM_SETTLEMENT_DOCS_ALL for a claim.The requirement is to update the AR transaction number and date for a claim with a system status of "Pending Settlement" and a user status of "Pending AR Invoice". These…Sakshi H 3 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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settle customer claims error -Assign receivables clearing accountSummary: Hi, We are implementing ChRM for customer Rebates. After invoices Accruals are collected, created Manual Credit memo On Account claim and submitted Settle Custo…
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Live Training Session - Customer based ProgramsSummary: Is there any live training scheduled for Oracle Cloud Channel Revenue Management - Customer based Programs? Content (please ensure you mask any confidential inf…
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Can we implement Channel Revenue Management Cloud without requiring to implement OM or inventory?Problem Summary --------------------------------------------------- Can we implement Channel Revenue Management in Oracle cloud without requiring to implement OM or inve…
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Can users be restricted to only see claims where they are the claim owner and not update claim ownerSummary: The AR lead should be able to assign claim owners, but the claim owner should only be able to see claims they are assinged and not be able to reassign claims to…
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Customer Channel Management for Retailers where there is no SO nor invoicesSummary: Hi, My company is selling goods to Distributors (Mainly Amazon) and Distributors, like Amazon, are selling those goods to Retailers. In this case the only Sales… -
Claim Approval and Action History in Channel Revenue ManagementSummary: How to View the Claim Approval Action History in Channel Revenue Management Content (please ensure you mask any confidential information): In Channel Revenue ma…
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REST API for Promotional Claims in Customer Channel Revenue ManagementSummary: Is there any way to integrate Promotional Claims in Customer Channel Revenue Management? We have a requirement where the Customer will initiate the promotional … -
How to Restrict User to View the Claim which is created by himselfSummary:i Team, I hope you're doing well. I wanted to discuss a concern raised by our customer who is currently using the Deduction & Settlement module and manually crea…