Customer Programs
Discussion List
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How to use spreadsheets for creating Program Lines and Claim LinesSummary: How to use spreadsheets for creating Program Lines and Claim Lines Content (please ensure you mask any confidential information): We are creating Programs and C… -
Not able to create program in ChRM for specific BUSummary: When creating a customer program in Channel Revenue for a certain BU, getting the following error: You must enter the StatusId attribute. (CJM-6135006) Other BU…Harsheeta Patel 14 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Manage Claim Types Setup - Mapped TransactionSummary: Manage Claim Types Setup - Mapped Transaction Content (please ensure you mask any confidential information): We are trying to setup Claim Types. In one instance…Abhishek Sinha 22 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Not able to associate more amount than earnedSummary: Not able to associate more amount than earned Content (please ensure you mask any confidential information): We are trying to create claim more than the amount …Abhishek Sinha 42 views 14 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to create Payables Invoice against Customer Claim SettlementSummary: How to create Payables Invoice against Customer Claim Settlement Content (please ensure you mask any confidential information): We are looking to create direct …
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How to setup sequence of Customer ProgramsSummary: How to setup sequence of Customer Programs Content (please ensure you mask any confidential information): We are enabled several Customer Programs Types. Howeve…Abhishek Sinha 21 views 5 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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You must enter a valid value for the 'ItemId' attribute. The current value is '30000000XXXX'.Summary: While creating claim, Not able to associate Programs at Item Level Content (please ensure you mask any confidential information): While creating claims, we are …
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Action based on Custom Status drivesSummary: Action based on Custom Status drives Content (please ensure you mask any confidential information): We are looking to perform Adjustments based on update on the…Abhishek Sinha 1 view 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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What is the Item validation org for Channel ClaimsSummary: What is the Item validation org for Channel Claims Content (please ensure you mask any confidential information): We are creating claims. Since we are not passi…
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How to change the status of Customer Programs after End DateSummary: How to change the status of Customer Programs on End Date Content (please ensure you mask any confidential information): We have created several Customer Progra…
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No accouting created after accrual is earnedSummary: Hi all, I am using customer channel flow. After I create an adjustment (so a fast way to earn an accrual) I am running "Create Accounting" but do not see any ac… -
Custom Qualifier '<>' (Not Equal to) is not working in Customer Channel Promotion ProgramI have set up custom Qualifier in the Customer Channel Promotion Program as per below document - When I enter '=' operator, it doesn't show any error. However, when I en…Jyotendrasinh 22 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Live Training Session - Customer based ProgramsSummary: Is there any live training scheduled for Oracle Cloud Channel Revenue Management - Customer based Programs? Content (please ensure you mask any confidential inf…
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External Sales Agent Commissions Using Channel Revenue ManagementSummary: Has anyone Implemented External Sales Agent Commissions and Integrated with OM/AR using Channel Revenue Management Customer Programs? If so can you point us to …
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Default Business Unit profile option at the user level in Customer Channel ProgramSummary: How can I set up default Business Unit for the User when creating a program and viewing the customer checkbook? Point - 6 in the below document Content (please …
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Checkbook/Program tab doesn't show accrual details for Customer ProgramsSummary: We have imported several Customer Invoices but we don't see any record in the Checkbook tab even after selecting the BU. Please suggest, how do we see the data …PadmaClayton 32 views 5 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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ChRM RoadmapSummary: Hi, In the application roadmap I can see Order Management which includes new features for OM, GOP, Configurator and Pricing. But there is no mention at all abou…
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How to control the display of Active and Terminated Programs in Checkbook TabSummary: How to control the display of Active and Terminated Programs in Checkbook Tab Content (please ensure you mask any confidential information): We have several ter…Abhishek Sinha 12 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Refresh Product Hub Snapshots ESS job ErrorSummary: I am trying to set up Category based rules in Customer Channel Programs. I am following below document - https://docs.oracle.com/en/cloud/saas/supply-chain-and-… -
Report for fetching Rebate Amount, GL and Claims detailsSummary: Report for fetching Rebate Amount, GL and Claims details Content (please ensure you mask any confidential information): We are looking to have a report which ca…Abhishek Sinha 13 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to add more columns to the Program DashboardSummary: How to add more columns to the Program Dashboard Content (please ensure you mask any confidential information): We see below list of columns available in the Pr…Abhishek Sinha 2 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to calculate Percentage Rebate on Gross Sales Order ValueSummary: How to calculate Percentage Rebate on Gross Sales Order Value (Amount + Tax) Content (please ensure you mask any confidential information): We have a requiremen…
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PVO to fetch the Customer Program AccrualsSummary: We are looking for PVO to fetch the Customer Program Accruals Content (please ensure you mask any confidential information): We are looking for PVO to fetch the…Abhishek Sinha 8 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Not able to load CSV File - Error Message- Ship-to Cusomer Site is invalidSummary: We are not able to upload the CSV File Content (please ensure you mask any confidential information): We are trying to load a CSV file but getting an error mess…Abhishek Sinha 94 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to enable Adjustment Tab in Customer ProgramSummary: How to enable Adjustment Tab in Customer Program Content (please ensure you mask any confidential information): How to enable Adjustment tab in the Customer Pro…Abhishek Sinha 22 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to update Item Rates in Customer ProgramSummary: We have a requirement to update Item Rates in an existing Active Customer Program Content (please ensure you mask any confidential information): When we open an…Abhishek Sinha 13 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Update Customer Promotion and Volume Based Program Accrual calculationSummary: Requirement - Let's say, Customer Promotion Program is defined for an item with 2% accruals. Now, after few months, it was identified that correct accrual is 3%…
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Usage of Program Owner in Customer ProgramSummary: Usage of Program Owner in Customer Program Content (please ensure you mask any confidential information): We are creating several Customer Programs for our Chan…Abhishek Sinha 13 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to enter Future Start date for Lumpsum ProgramSummary: How to enter Future Start date for Lumpsum Program Content (please ensure you mask any confidential information): We are trying to create a Lumpsum Program for …