Customer Programs
Discussion List
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Checkbook/Program tab doesn't show accrual details for Customer ProgramsSummary: We have imported several Customer Invoices but we don't see any record in the Checkbook tab even after selecting the BU. Please suggest, how do we see the data …PadmaClayton 32 views 5 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
ChRM RoadmapSummary: Hi, In the application roadmap I can see Order Management which includes new features for OM, GOP, Configurator and Pricing. But there is no mention at all abou… -
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How to control the display of Active and Terminated Programs in Checkbook TabSummary: How to control the display of Active and Terminated Programs in Checkbook Tab Content (please ensure you mask any confidential information): We have several ter…Abhishek Sinha 11 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Refresh Product Hub Snapshots ESS job ErrorSummary: I am trying to set up Category based rules in Customer Channel Programs. I am following below document - https://docs.oracle.com/en/cloud/saas/supply-chain-and-… -
Report for fetching Rebate Amount, GL and Claims detailsSummary: Report for fetching Rebate Amount, GL and Claims details Content (please ensure you mask any confidential information): We are looking to have a report which ca…Abhishek Sinha 11 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to add more columns to the Program DashboardSummary: How to add more columns to the Program Dashboard Content (please ensure you mask any confidential information): We see below list of columns available in the Pr…
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How to calculate Percentage Rebate on Gross Sales Order ValueSummary: How to calculate Percentage Rebate on Gross Sales Order Value (Amount + Tax) Content (please ensure you mask any confidential information): We have a requiremen…
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PVO to fetch the Customer Program AccrualsSummary: We are looking for PVO to fetch the Customer Program Accruals Content (please ensure you mask any confidential information): We are looking for PVO to fetch the…
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Not able to load CSV File - Error Message- Ship-to Cusomer Site is invalidSummary: We are not able to upload the CSV File Content (please ensure you mask any confidential information): We are trying to load a CSV file but getting an error mess…Abhishek Sinha 102 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to enable Adjustment Tab in Customer ProgramSummary: How to enable Adjustment Tab in Customer Program Content (please ensure you mask any confidential information): How to enable Adjustment tab in the Customer Pro…Abhishek Sinha 22 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to update Item Rates in Customer ProgramSummary: We have a requirement to update Item Rates in an existing Active Customer Program Content (please ensure you mask any confidential information): When we open an…Abhishek Sinha 11 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Update Customer Promotion and Volume Based Program Accrual calculationSummary: Requirement - Let's say, Customer Promotion Program is defined for an item with 2% accruals. Now, after few months, it was identified that correct accrual is 3%…
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Usage of Program Owner in Customer ProgramSummary: Usage of Program Owner in Customer Program Content (please ensure you mask any confidential information): We are creating several Customer Programs for our Chan…Abhishek Sinha 11 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to enter Future Start date for Lumpsum ProgramSummary: How to enter Future Start date for Lumpsum Program Content (please ensure you mask any confidential information): We are trying to create a Lumpsum Program for …
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How to bring the starting balance of Customer Programs for ConversionSummary: How to bring the starting balance of Customer Programs for Conversion Content (please ensure you mask any confidential information): We are converting many open…Abhishek Sinha 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Define Customer Promotion Program to consider Gross SalesSummary: We have a requirement where Customer Channel Programs should accrue based on Gross Sales (i.e. Credit Memos / Returns should not be considered). So, we are look…
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Can the estimated amount field in the Customer Channel Programs be Optional?Summary: We have a requirement that Estimated Amount field in the Customer channel Program should not be mandatory. Channel Program Managers don't want to enter amount e…
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Is it possible to Copy existing Customer Channel Program?Summary: We have a requirement where programs are renewed in the next fiscal year. For user convenience, we are looking for a copy / duplicate functionality to create ne…Ramprasad 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Define Customer Lumpsum Program for different Item categoriesSummary: There is a requirement to bifurcate lumpsum accrual based on item category. Is there any functionality part of product roadmap? Content (please ensure you mask …Ramprasad 11 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Which type of Customer Program to be used for Sales Order Amount based ProgramSummary: Which type of Customer Program to be used for Sales Order Amount based Content (please ensure you mask any confidential information): We have a requirement to g…Abhishek Sinha 1 view 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Order Management and ChRM integrationSummary: Is OM integrated to ChRM? As far as I am ready ChRM gets csv data from Sales Order Invoices. So it seems to me there is no integration between both modules and …
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Customer Channel Management for Retailers where there is no SO nor invoicesSummary: Hi, My company is selling goods to Distributors (Mainly Amazon) and Distributors, like Amazon, are selling those goods to Retailers. In this case the only Sales…
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REST API for Promotional Claims in Customer Channel Revenue ManagementSummary: Is there any way to integrate Promotional Claims in Customer Channel Revenue Management? We have a requirement where the Customer will initiate the promotional …
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Can we consolidate accruals generated across terminated progams into the active onesSummary: Can we consolidate accruals generated across terminated customer programs into the active ones Content (please ensure you mask any confidential information): We…Abhishek Sinha 11 views 2 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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Not able to define Customer Channel PRogram based on Item CategorySummary: I am trying to define Customer Channel - Promotion Program based on Item Category. When I am saving the record, Category is going blank. Followed 12,13 and 14 S…
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Incorrect Accrual Calculations for Customer Program based on Item CategorySummary: X item is assigned to AUD category but the other item Y is not assigned this category. Still, accruals are getting calculated as below – Item Price X - 20 Item …
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Unable to select Stepped calculation method in Customer Annual ProgramSummary: As part of 24C, Stepped calculation is now available in the Customer Annual Program but when I tried to create a program type in 24C for the customer annual pro…
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Sales Cloud consumer goods vs Channel Revenue MgmtSummary: Hi, My customer has bought licenses like 3 years ago for Oracle Sales Cloud and Consumer goods vertical to handle all related ti promotions, claims, budget, fun…Victor Martin 12 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to enable DFF on Customer Promotion Program ProductSummary: How to enable DFF on Customer Promotion Program Product Content (please ensure you mask any confidential information): How to enable DFF on Program Product Leve…Abhishek Sinha 11 views 4 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management