Customer Programs
Discussion List
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How to update Item Rates in Customer ProgramSummary: We have a requirement to update Item Rates in an existing Active Customer Program Content (please ensure you mask any confidential information): When we open an…Abhishek Sinha 11 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
Update Customer Promotion and Volume Based Program Accrual calculationSummary: Requirement - Let's say, Customer Promotion Program is defined for an item with 2% accruals. Now, after few months, it was identified that correct accrual is 3%… -
Usage of Program Owner in Customer ProgramSummary: Usage of Program Owner in Customer Program Content (please ensure you mask any confidential information): We are creating several Customer Programs for our Chan…Abhishek Sinha 11 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to enter Future Start date for Lumpsum ProgramSummary: How to enter Future Start date for Lumpsum Program Content (please ensure you mask any confidential information): We are trying to create a Lumpsum Program for …
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How to bring the starting balance of Customer Programs for ConversionSummary: How to bring the starting balance of Customer Programs for Conversion Content (please ensure you mask any confidential information): We are converting many open…Abhishek Sinha 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Define Customer Promotion Program to consider Gross SalesSummary: We have a requirement where Customer Channel Programs should accrue based on Gross Sales (i.e. Credit Memos / Returns should not be considered). So, we are look…
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Can the estimated amount field in the Customer Channel Programs be Optional?Summary: We have a requirement that Estimated Amount field in the Customer channel Program should not be mandatory. Channel Program Managers don't want to enter amount e…
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Is it possible to Copy existing Customer Channel Program?Summary: We have a requirement where programs are renewed in the next fiscal year. For user convenience, we are looking for a copy / duplicate functionality to create ne…Ramprasad 14 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Define Customer Lumpsum Program for different Item categoriesSummary: There is a requirement to bifurcate lumpsum accrual based on item category. Is there any functionality part of product roadmap? Content (please ensure you mask …Ramprasad 11 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Which type of Customer Program to be used for Sales Order Amount based ProgramSummary: Which type of Customer Program to be used for Sales Order Amount based Content (please ensure you mask any confidential information): We have a requirement to g…Abhishek Sinha 1 view 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Order Management and ChRM integrationSummary: Is OM integrated to ChRM? As far as I am ready ChRM gets csv data from Sales Order Invoices. So it seems to me there is no integration between both modules and … -
Customer Channel Management for Retailers where there is no SO nor invoicesSummary: Hi, My company is selling goods to Distributors (Mainly Amazon) and Distributors, like Amazon, are selling those goods to Retailers. In this case the only Sales…
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REST API for Promotional Claims in Customer Channel Revenue ManagementSummary: Is there any way to integrate Promotional Claims in Customer Channel Revenue Management? We have a requirement where the Customer will initiate the promotional …
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Can we consolidate accruals generated across terminated progams into the active onesSummary: Can we consolidate accruals generated across terminated customer programs into the active ones Content (please ensure you mask any confidential information): We…Abhishek Sinha 11 views 2 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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Not able to define Customer Channel PRogram based on Item CategorySummary: I am trying to define Customer Channel - Promotion Program based on Item Category. When I am saving the record, Category is going blank. Followed 12,13 and 14 S…
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Incorrect Accrual Calculations for Customer Program based on Item CategorySummary: X item is assigned to AUD category but the other item Y is not assigned this category. Still, accruals are getting calculated as below – Item Price X - 20 Item …
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Unable to select Stepped calculation method in Customer Annual ProgramSummary: As part of 24C, Stepped calculation is now available in the Customer Annual Program but when I tried to create a program type in 24C for the customer annual pro…
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Sales Cloud consumer goods vs Channel Revenue MgmtSummary: Hi, My customer has bought licenses like 3 years ago for Oracle Sales Cloud and Consumer goods vertical to handle all related ti promotions, claims, budget, fun…Victor Martin 12 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to enable DFF on Customer Promotion Program ProductSummary: How to enable DFF on Customer Promotion Program Product Content (please ensure you mask any confidential information): How to enable DFF on Program Product Leve…Abhishek Sinha 11 views 4 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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Customer Promotion vs Customer Volume vs Customer Annual Co-OpSummary: Customer Promotion vs Customer Volume vs Customer Annual Co-Op Content (please ensure you mask any confidential information): We are trying to leverage availabl…Abhishek Sinha 21 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Selection of customer programs for accrual generation against a given sales orderSummary: Selection of customer programs for accrual generation against a given sales order Content (please ensure you mask any confidential information): We have a requi…Abhishek Sinha 11 views 9 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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What is the accrual calculation basis when ALLitems& Individual items added in a customer program ?Summary: I have added ALL Items for 15% and 2000823112 for 1% as the rebate for a customer promotional program. When the sales data was loaded for the particulat item, t…Mathew Thomas93 1 view 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to display Item level information in Credit MemoSummary: How to display Item level information in Credit Memo Content (please ensure you mask any confidential information): We have a requirement to display Item level …Abhishek Sinha 21 views 6 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to Identify the Sales Order/Invoices which are associated with the Earned AccrualsSummary: How to Identify the Sales Order/Invoices which are associated with the Earned Accruals Content (please ensure you mask any confidential information): We have a …Abhishek Sinha 14 views 2 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Estimated Amount Usage in Customer ProgramSummary: Estimated Amount Usage in Customer Program Content (please ensure you mask any confidential information): We have a field on the Customer Program - "Estimated A…Abhishek Sinha 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to schedule load of AR Invoice instead of manual CSV File uploadSummary: How to schedule load of AR Invoice instead of manual CSV File upload Content (please ensure you mask any confidential information): We have a requirement to aut…Abhishek Sinha 13 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Why I am unable to add specific item or all items under Customer Lumpsum Program?I am unable to add items under the product distribution section, although I can add the amount. When I click on the drill-down for the item, it shows as blank. Additiona…
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Unable to create Product Rule in Supplier Program due to ErrorSummary: Unable to create Product Rule in Supplier Program due to Error You can't select the discount type as new cost because the accrual cost basis isn't configured in… -
Customer Programs are not available for associationSummary: Customer Programs are not available for association Content (please ensure you mask any confidential information): We are trying to create a claim but couldn't …Abhishek Sinha 4 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Checkbook/Program tab doesn't show accurate accrual details for Customer ProgramsSummary: Checkbook/Program tab doesn't show accurate accrual details for Customer Programs Content (please ensure you mask any confidential information): We have importe…Abhishek Sinha 35 views 7 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management