Customer Programs
Discussion List
-
Program Type column is not available on the Program search results screenSummary: Hi Team, In 25D we are seeing Program type column is not available in the program search results screen and it is optional in Claims screen as shown in screensh… -
How to get All customerbalances by BillTo using /cjmRest/channelCustomerProgramCheckbookBalances?Summary: Using Get /fscmRestApi/cjmRest/channelCustomerProgramCheckbookBalances, with download Parameter DataForCode=ORA_BILL_TO_BAL, the Response body is "You must ente…J. McCracken 13 views 5 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
-
Accruals Not Generated for Program with "Order Line Type" Qualifier in Channel Revenue ManagementSummary: We are encountering an issue in Oracle Channel Revenue Management , accruals are not generated for a program that uses the "Order Line Type" as an additional qu…Sandeep Gutha 9 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
-
Restrict items based on Business unitSummary: Can the items be restricted by business unit when creating a program? Content (please ensure you mask any confidential information): Version (include the versio…Sandeep Adatrow 25 views 5 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
-
Load Transaction ESS job completing in WarningSummary: Team, Load Transactions ESS job is completing in warning. There is no details reason mentioned in the log file. It is happening for one business unit and not wo…
-
Accruals are not generated for invoicesSummary: Hello all, Accruals are not generated for invoices when they are imported through Load Transactions. we noticed subprocess "Create Accruals for Channel Batch: C…
-
Delay in email notification after the program approvalSummary: Hi, We’re experiencing delays with email notifications for program approvals. After a program is approved, the creator receives the notification email 4–5 hours…
-
customer programs are not visible in channel revenueSummary: We are implementing Sell side channel revenue management. User has created Customer Annual programs and submitted. Post submission the programs cannot be seen i…
-
What is the exact ESS job name required for CHRM FBDI import when using OIC and ERP Adapter with UCMHi Everyone, We are working on a file-based integration(FBDI) using Oracle Integration Cloud (OIC), where we attempt to upload a CSV file to the UCM server to push data …
-
Feasibility of Copying/ Duplicating the Customer Program or RuleSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to copy the Customer Programs , on the Redwood…
-
Create Accruals for Channel BatchSummary: Create Accruals for Channel Batch ESS is erroring and doesnot give details of the error. 01. CSV file is imported sucessfully 02. Ran Create Accruals for Channe…Sandeep Adatrow 12 views 2 comments 0 points Most recent by Sandeep Adatrow Channel Revenue Management
-
Only programs where I am the owner ar displayed when Using VB Excel Add in to Get Program BalancesSummary: Using VB Excel add in to get Channel Customer Checkbook balances, only the programs where i am the owner are fetched. I need all of the customer program blanace…
-
Cannot enter claim Type nor Claim Reason when creating a claimSummary: Hi, When creating a claim I cannot enter the Claim Type nor claim Reason. If I click on LOV to select any nothing happens and therefore Claim creation fails. I …Victor Martin 31 views 7 comments 0 points Most recent by Sandeep Adatrow Channel Revenue Management -
Using VB Excel Add in to create Manual Adjustments, not possible to create with ItemSummary: Using VB Excel Add in to create Manual Adjustments, it does not appear possible to create with manual adjustment with Item as the Manual Adjustment number on th…J. McCracken 24 views 6 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
-
Feasibility of using "Customer" as filter in Customer programsSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to fetch the Programs available for the Custom…
-
Feasibility of Managing Forecasted Accruals in Channel Revenue Management (Sell Side)Summary: We are in the process of implementing Channel Revenue Management on the Sell Side to support customer rebate programs. A key requirement is the ability to manag…
-
when adding a note, the author is a random series of characters, should be the user name.Summary: Hi, When we added a note to the customer programs under note and attachments it shows Authored by as some random name. is it supposed to show the username of th…
-
Why is Customer Site Location number used instead of the customer Site number for Bill/Ship To qualiSummary: Why is Customer Site Location number used instead of the customer Site number when selecting Bill To or Ship To as qualifier for Customer Promotional program? C…J. McCracken 19 views 6 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
-
Ability to show Ship to Site number for Customers on a Customer ProgramSummary: Looking for the ability to show Ship to Site number when adding multiple Customer ship to sites for Program. Currently, you can only see the Site number when th…
-
Need Sample Payload for Program Eligibility Version 2 REST APISummary: We have a requirement to calculate customer Rebate at the time of Quote Creation in CPQ. As Oracle Channel Revenue Management is not tightly integrated with CX …
-
Unable to search item in volume programsThere was an error rendering this rich post.Sandeep Adatrow 44 views 13 comments 0 points Most recent by Victor Martin Channel Revenue Management
-
Manual adjustment allows to create adjustments for the customer which is not setup in the programSummary: While creating adjustments we see that we are able to select a different customer that is not setup in the program and still adjustments get created. Ideally sy…
-
Settlement Error for Non-Promotional ClaimsSummary: Settlement Error for Non-Promotional Claims Content (please ensure you mask any confidential information): We are trying to create few non-promotional claims bu…
-
What is the Oracle Recomended workaround for backdated accrualsSummary: A newly created customer promotional program from 01 jan - 31 dec 2025 based on sales order data from 01 jan is eligible for a discount of 2% for ALL items for …Mathew Thomas93 4 views 1 comment 0 points Most recent by Mathew Thomas93 Channel Revenue Management
-
Wrong Program was associated during claim and settled, Options to correct?Summary: The wrong program was chosen for association during claim processing and is settled. For example, a volume program was associated in the claim instead the lump …
-
Not able to create program in ChRM for specific BUSummary: When creating a customer program in Channel Revenue for a certain BU, getting the following error: You must enter the StatusId attribute. (CJM-6135006) Other BU…Harsheeta Patel 25 views 2 comments 0 points Most recent by Harsh Asthana Channel Revenue Management
-
What are the seeded reports available in Channel Revenue ManagementSummary: We are trying to identify the seeded reports available for Channel Revenue Management Content (please ensure you mask any confidential information): We are tryi…Abhishek Sinha 58 views 10 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
-
Customer rebate accrual calculation collectively for a group of customersWe have defined a customer volume program with the following Tiers 0-500k - 1% Rebate 500-1MN - 2% Rebate 1MN+ - 3% Rebate We have added three customers in that program …
-
Manage Batches is not giving me an option to delete the open batch in channel revenue managementHi All, How can we delete the batch loaded in Channel revenue management? Kindly share the steps to purge or delete the data. Appreciate your support. Thanks, AnishaAnisha Middha 16 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
The item's user-defined attribute in customer rebate program type -Customer Volume ProgramSummary: The requirement is to use the item user-defined attribute in the product rules in the program definition. The attribute works for the program type 'Customer Pro…Sandeep Adatrow 12 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management