Customer Programs
Discussion List
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Is it possible to restrict associated accruals to same Bill to on the claim?Summary: When associating accruals on a claim, the accruals earned by a different bill to than the one on the claim are available to associate. Is it possible to restric…J. McCracken 22 views 5 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Impossible to add a new program qualifier in channel revenue managementSummary: Hello, I tried to add a new qualifier in channel revenue management. Used documentation : How to Set Up Custom Qualifiers Based on Sales Invoice Header Descript…
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Customer Program type to calculate accrual based on Sell Price with manual adjustments allowedSummary: We have a requirement for a customer program where accrual is calculated based on Sell Price (rather than list price) and manual adjustments are enabled. There …
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Qualify Customer Program Custom Qualifier based on Sales Order Header EFFHi, We have a requirement to use a custom qualifier in the Customer Rebate Program, where qualification will be based on a Sales Order Header Extensible Flexfield (EFF).…
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Sales Incentives not applied to Sales OrderSummary: I have created couple of as programs in Channel as there are Program Types for a customer and bill to site for two Item qualifiers but none of them is getting a…Rakesh Viswambharan 102 views 6 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Settle Invoice related claim with accrual from volume rebateWhen creating a claim from receipt using the "Create Channel Revenue claim option", we are unable to select the promotional radio button to apply an earned accrual from …
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What is the best practice for Displaying available accruals outside of Channel revenue management?Summary: If the earned/available accruals need to be displayed to a 3rd party application to make it more visible to sales reps and customers to drive sales, what is the…
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Customer Channel Program accruals is not working based on Custom QualifierSummary: I have set up custom qualifier in the Customer Channel Program based on following document. I am using this qualifier for both the operators _E (Equal to) and _…Jyotendrasinh 86 views 11 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Manual adjustment table & DFFSummary: When we create manual adjustment and submit it, we are able to see the record in CJM_CUSTOMER_ACCRUALS_ALL but no data in the CJM_MANUAL_ADJUSTMENTS_ALL_B & CJM…Karuna Gupta 31 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Customer Program creation doesn't throw any error on duplicate program creationSummary: Customer Program creation doesn't throw any error on duplicate program creation Content (please ensure you mask any confidential information): We have a require…Abhishek Sinha 21 views 7 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Is it possible to setup Customer program based on invoice being paid on time?Summary: If the customer pays their invoices on time, abiding to the payment terms, would like to reward the customer with a rebate for on time payments. Is it possible …J. McCracken 1 view 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Level of Accrue To for Customer Claim AssociationsSummary: When setting up a customer program, if we set it at customer level, will the accruals still be seperated out by bill to if we have multiple Bill To's associated…
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Not able to find order/invoice number in customer transactions exported from the checkbookSummary: While exporting the customer transactions from the checkbook, the order & invoice fields are blank. Content (please ensure you mask any confidential information…Sriman Ravi Narayan 12 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Accounting entries for Channel Manual AdjustmentsSummary: Accounting entries for Channel Manual Adjustments Content (please ensure you mask any confidential information): Which setup controls the accounting for Manual …Abhishek Sinha 11 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Is there an option to automatically create claims in channel revenue management?Summary: After defining, approving, and running active programs, is there an option for the claims to be automatically generated based on the maximum earned amount? The …Sriman Ravi Narayan 12 views 2 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management
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Find the customer transactions(Sales Orders/Invoices) picked up by a customer rebate programSummary: Is there an option to find the actual customer transactions pick up by a customer rebate program? The earned amount in the checkbook, is there an option to find…Sriman Ravi Narayan 1 view 3 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management
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ChRM Channel Revenue Management Categories are not visible in Customer program products sectionHi We are trying to setup customer program for customer promotion program type with criteria Categories but unable to see the list of values in the category LOV. and als…
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Supplier Ship and Debit Program 2Summary: Given non tangible Item is on Sales Order and has fulfillment and it doesn't get physically shipped out, will CHRM pick up the Order for Supplier ship and Debit…
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customer programs are not visible in channel revenueSummary: We are implementing Sell side channel revenue management. User has created Customer Annual programs and submitted. Post submission the programs cannot be seen i…Gautam Kumar erp 24 views 2 comments 0 points Most recent by Gautam Kumar erp Channel Revenue Management
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unable to see the customer programs after submit in channel revenue managementSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Gautam Kumar erp 11 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Not able to derive segment from Item Sales AccountSummary: Not able to derive segment from Item Sales Account Content (please ensure you mask any confidential information): We are not able to derive segment from Item Sa…Abhishek Sinha 22 views 9 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Unable to add Item Categories in Customer ProgramsTrying to test customer promotion program accruals and SLA accounting at item category level but we are unable to add item categories in customer programs. As per the PD…Chaitra Aravind Katti 2 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Error while adding the Custom Qualifier to the Progam TemplateSummary: I have defined a custom qualifier for the customer program and while adding this qualifier in the program template, getting the below error "You must enter a va…Mathew Thomas93 127 views 20 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Accounting Entries for Customer Accruals in Channel Revenue ManagementSummary: Below are the accounting entries for the Sell Side Customer Programs: Accrual Earned and claims in settlement pending status. Reference - How Customer Accruals …Ramprasad 42 views 5 comments 1 point Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Custom Qualifier for All Order Types using Load TransactionsSummary: How to setup a Custom Qualifier for All Order Types using Load Transactions Content (please ensure you mask any confidential information): We have a requirement…Abhishek Sinha 12 views 5 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Difference between Create Accruals and Create Accruals for Channel BatchSummary: Difference between Create Accruals and Create Accruals for Channel Batch Content (please ensure you mask any confidential information): What is the difference b…
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How to have a mandatory Qualifier for a given Program TypeSummary: How to have a mandatory Qualifier for a given Program Type Content (please ensure you mask any confidential information): We have multiple Program Types created…Abhishek Sinha 2 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to restrict CSV upload to generate accruals for a given Program CodeSummary: How to restrict CSV upload to generate accruals for a given Program Code Content (please ensure you mask any confidential information): We have several customer…Abhishek Sinha 32 views 6 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to restrict CSV file upload to generate single record for accrual associationSummary: How to restrict CSV file upload to generate single record for accrual association Content (please ensure you mask any confidential information): We are using CS…Abhishek Sinha 22 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to add additional Qualifier to an existing programSummary: How to add additional Qualifier to an existing program Content (please ensure you mask any confidential information): We are looking to add an additional qualif…Abhishek Sinha 2 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management