Benefits Employee Self Service
Discussion List
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Different Waiting Period for 2 sets of eligibility workers under same life event for a plan n OptionSummary: Is there a way to set different waiting period for different set of eligible employees for the same plan and option Content (please ensure you mask any confiden… -
Display of Rates on ESS Benefits Summary prior to enrollmentSummary: When an Employee access their enrollment via ESS, is there a way to display multiple rates on the initial screen? Content (please ensure you mask any confidenti… -
Error when adding Open LE back: This person can't be designated as a beneficiarySummary: The Open LE was processed, and then we had two employees report births after Open closed. Open was backed out, Birth LE processed, and now when trying to add Op… -
Benefits Self-Service Page: Missing TilesSummary: Hello, As per the below screenshot, all the tiles are missing. Please advice on how to resolve the issue. Thanks Content (please ensure you mask any confidentia…
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How to deselect an option while making elections automatically as soon as another Option is chosenSummary: Scenario: While making benefit elections, despite setting option level restriction, system is allowing to select multiple options on screen (validation shows ef…
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Feasibility to configure Hours Purchase Benefit Rate CalculationSummary: Suggestions are welcome on Benefit Rate Calculations that are derived from Number of Hours as inputted by worker while making elections: User to input number of…
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Feasibility of Rate Calculation (Multiplication and Subtraction Parallel Method)Summary: Rate must be calculated as (75 percentage of Salary Minus 5000 Pound Sterling)- Resultant must give Rate amount Rate Amount = {75% of Salary - 5000 Pounds} Cont…
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How can we revert a standard deleted message attribute component in the Information block (HCM).Summary: A user inadvertently deleted a standard component (outputFormatted) in the benefits module within the information block that seems to be used in multiple module…
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Pending Action not showing New Hire dependentHello Community, I have a new hire who is trying to enroll his dependents, one of the dependents, Child1 is not showing up in a pending action to request documentation. … -
Unable to add a child or trigger depends drops after Open enrollmentSummary: When adding a new born Child after open enrollment, Employee plus family option not visible. Open Life Event Processed Date = 1/1/24 Add a child LE processed da…
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Can you add a PDF (not a URL) to 'Configure Plan Type Grouping Display'? Where do you put pdf in OE?We currently have pdfs on a SharePoint site and there is a URL link in 'Configure Plan Type Grouping Display'. That is presenting user access issues. Can you embed a pdf…
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Employee unable to evaluate Life Event via ESS - Fast formula DBI access?Summary: I am using an eligibility fast formula to sum specific assignment working hours to determine eligibility using a loop through assignment history DBIs. This work…
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Adding the Communication Information (Phone Number) in Benefits Self Service and Benefits Service CeSummary Directions on how to use Sandbox to add a contact's phone number and email and other communication information in Benefits Self Service and Benefits Service Cent… -
2024 open enrollment was backedout and unable to evaluate an unprocessed life eentSummary: I have made some changes to designee requirements in Program. The open enrollment is closed and how can I assign the dependents to the plans. Content (please en…
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Can we Override Benefit Election Value?Summary: We have a requirement to Override the Benefit election value instead of end dating and stating a new election. Is this possible to override the Value Content (p…
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Employee dependent names in self service enrollment not showing up.Recently we added new plans and their dependents are not showing up to select. For Medical it's giving the option to choose dependent name and For Accident it's not givi…
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HSDL to update Health Savings Account contribution for 2024 Open EnrollmentHi Experts, We have completed Open Enrollments for 2024. However, for a few employees, we need to fix / update Health Savings Account annual contribution amount. Is ther… -
We need a new field in primary care physician tile under Me->BenefitsSummary: We need a new Field in Primary care Physician tile under Me->Benefits. One of our customer need to add a new field under Primary care physician with a free text…vemuri Krishna Vinyasa-Oracle 31 views 4 comments 0 points Most recent by vemuri Krishna Vinyasa-Oracle Benefits
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Wellness 2024Summary: Don't float next week setup your 2024 Corporate Wellness Goals for your employees! Content (please ensure you mask any confidential information): #wellness My W… -
Can we set up approval rules for when an employee makes changes in People to Cover in Benefits?Hi We have set up approval rules for Change Personal Information when a person changes their contact from Spouse to Ex-Spouse. The rule is working as expected when the c…
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Dependents not seen in People to CoverSummary: Benefit admin walked an employee through adding contacts, and then designating them as dependents for elections about a month ago. Today, the employee reached o…
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Increase the FSA coverage amount after Open EnrollmentBased on the new Government regulations we have to increase the FSA coverage amount to 3200 for 2024 But our Open Enrollment is complete and all the employees already se…
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Benefits: Created New Open Period but when enrolling it goes to processed and closedSummary: Hello, We have created a new open period as per the below screenshot. Enrollment start date is 4/12/23 and ends on 15/12/23. However, when assigning the new ope…
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How can I make the Benefits 'Make Changes' button bigger and/or change colour?Summary: How can I make the Cloud Benefits screen 'Make Changes' button bigger and/or change colour? My customer finds that their employees miss this button because it's… -
Linkage between ESS and BenefitsHi, We would like to know if there is a way to prevent the linkage of Emergency contact under Personal Info (in ESS) and the People to Cover section in the Benefits tile…
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Edit Pages option not available from Employee Resource PageSummary: Settings and Actions menu, click Edit Pages not available Edit Pages not available from Settings and Actions menu. I am trying to add Text as Announcement. Cont…
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Open Enrollment reportsSummary: We have Open Enrollment in Progress. Our business is asking for some kinds of metrics like How many employees enrolled per week. How many employees have not yet…
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Open Enrollment FSA Rate UpdateHello All, Help please! We in the Open Enrollment window and need to update the FSA rate for all employees to 3200 for 2024, what is the best way we can do this without …
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Enrollment Window started outside of open enrollment period dates in errorWhen running the Evaluate Scheduled Event Participation process in DEV environment during the trial testing of open enrollment, employees processed as expected. However,… -
Disable same contact flow from Personal Info in ESS and Benefits People to Cover sectionHi, We would like to know if there is a way to prevent the linkage of Emergency contact under Personal Info (in ESS) and the People to Cover section in the Benefits tile…