Benefits Employee Self Service
Discussion List
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HR Manager Need to change the Effective start date for ICP During Approval CycleSummary: HR Manage Need to change the effective start date for ICP During Approval Cycle when h Claim it is that Doable? Content (please ensure you mask any confidential… -
How can we change the verbiage on Redwood Self-Service Enrollment Page for Pending Actions Task?Summary: We are using Oracle HCM Cloud version 25A and are enabling Redwood Self-Service Enrollment. On the Post-enrollment section of the enrollment page, the “Complete… -
Hide the Title, Gender, and NID section if the relationship is Expected Child?Hello Teams, I’m trying add dependent and i would like to hide the Title field using VBS in Configure Fields and Regions, so the Title field no longer exists. As for the… -
End Date Benefits Lookup codes for BEN_PRMRY_CARE_PRVDR_TYPSummary: Can we end date lookup codes for the lookup type, BEN_PRMRY_CARE_PRVDR_TYP? We don't want to use a couple of the delivered ones and want to end date them. Howev… -
Rates are not carry forwarded with open enrollment with new default FFSummary: We have developed default FF, which is defaulting the appropriate plans but rates are wiped out Content (please ensure you mask any confidential information): V…
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We have a client requirement. Can someone please suggest best way to achieve this?Summary: Client pays for Medical opt out is in 2 instalment dec and June amount 2500/12 monthly 208 per month. 6 into 208.33 for June, 3*208.33 for new hire in sept. The…
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Communicated Rate does not display as expectedSummary: At Program Level Defined Rate freq is Monthly and Communicated Rate freq is Per pay period with element frequency rules. Value passed to Payroll at rate level i…
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Ask Oracle is not visible on redwood page even after enabling the guided journey throug VBSSummary: We have enabled a AI Agent and exploring the options. While the AI Agent is added to the guided journey, we are unable to view the "Ask Oracle" tab under benefi… -
Redwood Benefits ESS Elections: Is there a "Save" button available for incomplete elections?Summary: Employees are unable to "Save" changes to benefit elections without having to "Submit" on the "Review and Submit" section. Is there a "Save" button available in…
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Country Specific field changes on Express and Advanced modeSummary: Hello Oracle Team members @Tamara Mills-Oracle @Adam Gates-Oracle @Monica Vijayashanker -Oracle @Nagaraj Hunur-Oracle we are currently in UAT week for our clien…
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Waive dependent care FSA option not defaultingSummary: Waive dependent care FSA option not defaulting to waive. It is currently configured as assign on default but still waive plan is not getting automatically enrol…
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Set a maximum benefit coverage limit for employee entered plan based on % of another plan or a limitI want to set up the maximum coverage limit of a few plans 'Spouse Life' & 'Spouse AD&D insurance' , to half of the amount what the employee has entered for the plans 'E…
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Unable to add a life event through "Report a Life Event" page.We are using the REDWOOD UI for the "Report a Life Event" page. While trying to add the life event through the page, we got the error as shown in the attached screenshot.
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Redwood personalization in Advanced vs Express modeSummary: Hello Oracle Team members @Tamara Mills-Oracle @Adam Gates-Oracle @Monica Vijayashanker -Oracle @Nagaraj Hunur-Oracle we are currently in UAT week for our clien…
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How to keep the enrollment window open after the Life Event is closed.?We have two life events for different benefits plans. When the first life event is evaluated, the enrollment window opens, but it closes when another life event is trigg…
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Not able to update the User interface text, getting error Error: Invalid TextHi, I must update the Enrollment end time in the static text for benefits Open Enrollment, but not able to update the user interface text and getting below error message…
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Redwood Me > Benefits: Can we change the verbiage under Your Benefits?Summary: Currently when Open Enrollment life event is assigned there is the verbiage below that displays. We do not want the close date to display, is there a way to upd… -
Carry forward logic not working for cross plan type defaults fast formulaSummary: We have situation where we are trying default in new dental plan based on the enrollments under already enrolled medical plan. Plans and option were defaulted a…
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The person change fast formula for employment category change is not triggeringI use the below formula to trigger a life event. eg: When employment category changes from PRN to full time, the life event should trigger. However, the life event doesn…
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Decrease size of the Benefits program logo in the Employee Self-service pageCan we reduce the size of the logo of the Benefits Program in the Employee Self-service page, as shown in the image below: Thank you in advance.
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Change the color and text size of the "Enrollment Confirmation" text windowCan we change the format and background color of the text box with shows Enrollment confirmation after the submission of benefit elections, in the Employee Self-service …
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Employee costs does not display on enrollment pageSummary: After evaluating new hire LE the employee and employer rates are not displayed for all prepared plans and options. I have attached screenshots of the Pet Care P…
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Redwood Benefits- Expose National Identifier Section in “Before You Enroll” Quick ActionSummary: Hi all, We are currently implementing Redwood Benefits and have a requirement from our client to expose the National Identifier section in the “Before You Enrol… -
I am unable to see spouse plan optionsEven after evaluating marriage LE i can't see spouse options, I am still seeing Individual or employee only options
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Where can I create EAP links for Benefits offering in Oracle Benefits in Self Service?Summary: Hello All I have a requirement where client is asking to have EAP links on Benefit Service Page where EE can review all the offering before going into Enrollmen…
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Assignment category life event not get triggered while using multiple person changes in 1 LifeEventThe employee when changes employment from PRN to full time—> Life event should trigger The employee when changes employment from Part time >24 to full time—> Life event …
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Fast formula on benefits coverage limitI need to have a formula for the maximum coverage amount the employee is entering as part of the enrollment process. The employee cannot enter an amount more than half o…
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Getting error while uploading Birth/Marriage certificate in Benefits Self service pageWhile uploading marriage certificate through pending actions in Benefits self service page , i get this error - You don’t have access to create a document record for thi…
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Benefits Landing Page foreground and background images not workingSummary: Hillsborough County is using VBS Express on the Benefits Landing Page to load a foreground and a background image. To ensure they are visible to all of our agen…
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Unable to see document type and description through ESS benefits pending actionSummary: I am unable to see the document type and description while trying to add document type in the pending action section in Self service enrollment page for Benefit…