Benefits Employee Self Service
Discussion List
-
Can we have both Responsive UI and Redwood UI for UK LDG aloneSummary: Currently our customer has implemented Benefits for multiple LDGS. for UK LDG, it is used as placeholder for employees to designate beneficiary and the Benefits… -
Pending Actions link in Summary of Elections at Open Enrollment not working after Redwood Go LiveSummary: The Summary of Elections at Open Enrollment alert contains a link for Pending Actions to be completed. After going live with Redwood, that link no longer works.…
-
How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any …
-
Redwood Benefits Self-Service Enrollment does not show started Open eventSummary: Redwood Benefits Self-Service Enrollment does not show started Open event. In the PROD environment, the BA sees the Open event enrollment window started on 5/15…
-
How to customize the message after enrollment submissionHi Team, Could anyone please help on How to customize the message after enrollment submission in self-service enrollments.
-
What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service?Summary: What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service? Content (please ensure you mask any confidential information):… -
Redwood Self-Service Benefits Welcome Page CustomizationSummary: How to personalize the Self Service Benefits enrollment Welcome page. Video attached. 24D -
Need to Change the Current layout of Redwood employee enrollment PageSummary: We need to change the enrollment page layout for employees and Administrator in Redwood Pages. Currently employee see the enrollment plan and option separately …
-
Redwood- Cloud Benefits hide Change Beneficiaries Beneficiary Organizations Person Inf Quick ActionsSummary: This video will show users how to hide the Change Beneficiaries , Beneficiary Organizations, Person Info Quick Actions. Content (please ensure you mask any conf… -
How to hide the disability status in additional info section on the people top cover pageSummary:How can I hide the Disability Status in the Additional Information section before enrolling while creating a new contact? The system doesn’t allow me to hide jus… -
Two eligibility profiles at Program LevelA program has two eligibility profiles: One has Departments The other has Positions The employee is eligible for the program: This is the config at program level for Con…
-
How to create life event where if employee turns 18 the assignment changesSummary: Can I create a life event where if employee turns 18 the assignment changes from full time to part time without FF. -
Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tileSummary: Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tile Content (please ensure you mask any confidential information): Version (include the versi…
-
Enabling veteran self identification status and to personalize a text under demographic sectionSummary: I'm trying to enable a Legislative Info - DFF under demographic section but unable to view in the section.Also I'm trying to insert a personalized text using gu…
-
UI Equivalent for OTBI Column “Dependent Another Plan Name” in Benefits - Enrollments Real Time SAHi Community, I’m trying to identify the UI field equivalent for the following OTBI column: •Subject Area: Benefits - Enrollments Real Time •Column: Dependent Another Pl…
-
Access Benefits Guide from Self-Service Enrollment FlowSummary: Has anyone embedded Employee Benefits Guide in Redwood enrollment flow yet, without pointing to an intranet site? If so, can you share the details on how to ach…
-
Coverage Upper limit for Supplemental changing to previous elections 5000 in nextt Life event?Summary: Content (please ensure you mask any confidential information): We have a Supplemental Life insurance with EOI certification. requirements Lower limit -0 Upper L…
-
Benefits plan should appear on employee summary page but not in employee enrolments page.Hi Team, Our customer requesting that benefits plan should appear on employee summary page but not in employee enrolments self-service page). we have turn off option 'Vi…
-
Redwood’s plan option labels are confusing while making an electionSummary: When employees are selecting their benefits, each plan includes an “option name,” which in our case is labeled Enrolled. That’s been a bit confusing—since it sh…
-
Divorce should only trigger when employee has spouseSummary: Divorce life event should only trigger when employee has spouse. How to configure this?
-
Redwood - Swap the order of the Decline and Accept buttons in Benefits AuthorizationLooking to swap the order of the Decline and Accept buttons so that Accept is first in the Benefits Authorization. I can't find a way in VBS, but wanted to put it out th…
-
Remove ability for self service to add Evidence of Insurability - BenefitsWe have a 3rd party that handles our EOI documents so the business is asking that while we still require these documents overall, we remove the ability for self-service …
-
Benefits Comparison Plans tiles not showing configured available plansSummary: This is a new setup and the setup seems to be complete. Configured Benefit Plans for Comparison. The Benefits compare plan template and groups are all updated a…
-
Redwood - Benefits Confirmation Statement not displaying latest enrollmentsHi Hoping everyone is doing well! After enabling Redwood for Benefits Self Service, we noticed one issue with Benefits Confirmation Issue where Benefits Confirmation Sta… -
Enabling text by guided journey under Enrollment flow-My ContactWe tried to create a guided journey and added the code at the add contacts Journey code section (please refer the screenshot). The text has to be displayed in under the …
-
How can I configure automatic drop enrollment method for plans medical, dental and vision.Summary: How can I configure automatic drop enrollment method for plans medical, dental and vision. Where plan actions are- Enroll/ No Change/ Drop
-
How to hide the phone details section while creating a new contact in RedwoodSummary: Hi, We were exploring the personalization feasibility in Redwood benefits; while creating a new contact through People to Cover we want to hide the Phone detail…
-
Can we change verbiage from Ask Oracle to something which business needsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): How to change verbiage from Ask Oracl…
-
Can we display the "Child Name"/"Contact Name" in Document Of RecordSummary: Hi, I come across a requirement where we want Child Name to be fetched and displayed in Document of Record from Person Contact information and so that he/she ca…
-
Not able to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood pageSummary: How to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood page from VBCS tool Content (please ensure you mask any confidential inf…