Benefits Employee Self Service
Discussion List
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How to hide the additional info section on the people top cover page in the benefits self service.Summary: Unable to find the' Rule' option in the VB. Trying to hide the whole additional info section on the people top cover page in the benefits self service. Can some… -
Benefits Special Case: New Hire Start Date and Coverage Date is the sameHello Community, We have a special case where our New Hire Start Date is the same as his benefits Coverage Start Date, in other words his benefits starts the same day as… -
While running Reevaluate Designee Eligibility, all the plans are getting reenrolled.We are using the Loss of Eligibility (Age Out at 26) life event for dependents under the Medical plan. When the child ages out, all the plans are being de-enrolled, incl…
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Switching from PPO to HDHP or vice versa and receiving a spending account errorWhile configuring for OE, I noticed an issue when a user tries to switch from PPO to HDHP, for example. When enrolling in HDHP, I also change my Spending Account from HR…
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The Hide Annual Rate field was introduced in the additional configuration of benefits plans.In version 25C, the Hide Annual Rate field was introduced in the additional configuration of benefits plans. However, even after enabling this field, the rates are still… -
TIN Type and TIN Number is not visible in Benefits RedwoodHi, TIN Type and TIN Number fields is not visible when adding New Contact in People to Cover (Ben Admin side) and Before You Enroll (ESS side). Is there anything that we…
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Redwood- Cloud Benefits personalize the Support TabSummary: Personalize the Support tab at the bottom of the SSBen page Content (please ensure you mask any confidential information): Screenshots below show some of the wa… -
Redwood Customization in report a Life eventSummary: Hi All, Please advice if anyone has done the following redwood changes . 1.Remove the Auto approve text when reports life event 2.Hide the confirmation Page or …
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Redwood Benefits: Self-Reported Life EventHi, Why does it Auto Approved? For Example, below Divorce, this will confuse the employee since Life event like this is not Auto Approved. Is there anyway we can change … -
How to edit 'delete' button in benefits employee self service -before you enrollSummary: Content (please ensure you mask any confidential information):How to edit 'delete' button in benefits employee self service -before you enroll Version (include …
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post election trHi, Can anyone explain why my postelection edit formula is not working during open enrollment. Requirement - if an employee is enrolled into HDHP plan then only he can e…
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Benefits: Can document upload in benefit program be made mandatory only to specific employees?Summary: Hello, Our client has a benefit program in which there are document uploads configured. Usually, each year during the open period, there is automatic renewal. T…
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Redwood Benefits: Open EnrollmentHi, We are currently running OE on one of our test environments, but we are experiencing a situation where employees are unable to update their enrollment status that in…
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restricting user to enter only one Primary care physician during enrollmentSummary: We have added a new HMO plan this year which let's user enter PCP details during enrollment through action item, current functionality lets the user enter multi…
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Is it possible to change the wordings in the self-report a life event pageI need to change the wordings for the statement 'My spouse or domestic partner' to 'My Spouse'. Is it feasible. Any inputs?
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Can we Handle Loans in HCM BenefitsSummary We have a requirement to implement ability for employees to request Car loan, Marriage loan.Content We have a requirement to implement ability for employees to r…
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Benefits Open Enrollment: Evidence of InsurabilityHello, Could someone kindly help me? Last year, during Open Enrollment, we configured this requirement so that 10K-50K had no EOI, only 100K and 250K. Right now, the req…
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Facing Error: You need to enter a date of birth that's before the start date of the person record.Summary: Hello, we're performing data migration of contacts for benefits. We have faced the following error: 'You need to enter a date of birth that's before the start d…
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Redwood Benefits: Get to know your BenefitsHi Team, Can we add Links here? Like link of the Open Enrollment? If not, can we remove this section? Thank you! Rechiel
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Is there any communication from Oracle if there is an update on Imputed ratesWe wanted to know if there is any communication done by oracle when we have updates to the Imputed rates or does the customer needs to visit IRS site each time to confir…
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Post Enrollment Self Service Employee - Complete Pending actions required/Optional set upSummary: Hi Expert, We would like to ask how we can set up the Complete pending actions Optional/Required under in Post Enrollment. Is there any navigation to set up on …
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Set Post Enrollment Section fields from Benefits as requiredWe need to set the Complete Pending Actions Section as required but this section or fields are not available in the Business Rule configuration in Visual Builder Studio:
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Benefits Redwood page throwing HTML error when reporting life event through self service and adminBenefits Redwood page throwing HTML error when reporting life event through self service and admin. Does Fast Formula attached to Post Election Edit Formula type cause t…
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Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE)Summary: Issue with Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE) Content (please ensure you mask any confidential infor… -
Benefit spreadsheet loader expires every minutes while updating ratesSummary: my HR> benefit administration > plan configuration > manage variable rate profiles Have a question when we try to update benefits rates via spreadhseet loader ,… -
Benefits summary report shows blank in prod environmentSummary: In test environment the report displays without problem, but in production it opens in blank. We're missing any configuration or program execution for it to dis…
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Benefits AI Agents - Benefits Analyst & Benefits Policy AdvisorIs the placeholder for Benefits Analyst and Benefits Policy Advisor have different placeholder or it works as one single AI agent? (as per 25C)
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Benefits Fast Formula Error - line 133, an arithmetic, string, or conversion error occurred.Summary: Hello All Seeking quick help on the Fast Formula Error in Line 133 (Snapshot Below). Unable to process Open Enrollment due to this error. "Formula IHG_PH_BEN_DE…
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Not triggering notification when recipient mail expression is set in Alert composerThere is a requirement to set the alert notification for the Alert type:'Open enrollment reminder'. While using the below expression, the mail is not getting triggered. …
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Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary PageSummary: Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary Page Content (please ensure you mask any confidential information): Hello all, Per our c…