Benefits Employee Self Service
Discussion List
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Redwood Benefits: Change Benefit ElectionsSummary: Hi, In classic UI we have this Change Benefit Election in About Me > Benefits However, in Redwood, we can't find it, and when I explore you need to go to old ti… -
Personalize need help - default section in redwoodSummary: Can we personalize the default need help section in redwood.Kindly advise. Content (please ensure you mask any confidential information): Version (include the v… -
Unable to hide selective fields in Additional info Ui in Create contact UI- RedwoodSummary: Client wants to hide some selective fields like Student status and Tobacco status from the additional info UI of the Create contact UI of SSBEN- redwood. But wh…
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Can we hide the document of records based on country in redwood-ESSSummary: Can we customize document of records based on country in redwood for quick actions-employee self-service landing page ? We enabled it via profile option and the…
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Change Beneficiary Life Event to allow Bene changes, but not enrollment changesI need to allow users to change their beneficiaries on say Basic Life Insurance but not be able to unenroll from the plan (it's required). So, there will be no electabil…
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Unable to add new Hyperlinks in Benefits Landing Page or repurpose existing Quick ACtionsSummary: our client has custom Tile in (RUI) to capture some documents and details related to 401(K). We are unable to carry over that custom Tile as new Custom Quick Ac…
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Can Text(dynamic message in the Enroll now section)before Start Enrollment button be customized?Can the text above start enrollment button be customized in employee self service?
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When entering into an enrollment (via Benefits Self Service) it behaves the same as Express mode.On the Benefits Self-Service side of things (the employee side), employees have the option to proceed through an enrollment via the Express or Discovery paths. In Expres…
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Personalize person number near person name in ESS under people to cover in redwoodSummary: Can we personalize the person number near person name in ESS under people to cover? Content (please ensure you mask any confidential information): Version (incl…
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Hide Beneficiary Organizations from Redwood Benefits ScreensI need to hide the "Beneficiary Organizations" section, but I checked in VB and there’s no option to hide this information. This happens both in the Self-Service Enrollm… -
REDWOOD:Duplicate program/plans for the Enrollments page in the Program or Plan not in Program dropdSummary: Benefits tile, scrolling down to the enrollment summary and selecting Program or Plan Not in Program has multiple versions of the same plans split up in differe…
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How to add a text under Document Records in benefits redwoodSummary: We are trying to add a custom text under the document records section in ESS-landing page in redwood. Kindly advise. Content (please ensure you mask any confide…
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Active Enrollments is not showing in Redwood pageSummary: Active enrollments of the employee are not showing in Employee's Self-Service even though there is. Content (please ensure you mask any confidential information…
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Redwood Benefits Self-Service - Hide Program in dropdownSummary: Hi, as we are close to rolling out Redwood for Benefits, is there a way to: #1 Hide a Program in the drop down on the associate's benefits self-service page? We…
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Redwood -Post Enrollment survey- Benefit Administrator viewSummary: Hi Team, After the Employee submit's the Post Enrollment survey questions. As an Ben Admin where can we see the questionnaire responses. Thank you Content (plea…
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Annual cost calculation is wrong in redwood benefits summary and confirmation pageSummary: While testing the Self service Benefit enrollment, found the wrong annual cost, we are on biweekly payroll. It should be Total Cost per Pay Period 26 which is 2… -
Can we have both Responsive UI and Redwood UI for UK LDG aloneSummary: Currently our customer has implemented Benefits for multiple LDGS. for UK LDG, it is used as placeholder for employees to designate beneficiary and the Benefits…
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Pending Actions link in Summary of Elections at Open Enrollment not working after Redwood Go LiveSummary: The Summary of Elections at Open Enrollment alert contains a link for Pending Actions to be completed. After going live with Redwood, that link no longer works.…
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How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any …
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Redwood Benefits Self-Service Enrollment does not show started Open eventSummary: Redwood Benefits Self-Service Enrollment does not show started Open event. In the PROD environment, the BA sees the Open event enrollment window started on 5/15…
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How to customize the message after enrollment submissionHi Team, Could anyone please help on How to customize the message after enrollment submission in self-service enrollments.
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Redwood Self-Service Benefits Welcome Page CustomizationSummary: How to personalize the Self Service Benefits enrollment Welcome page. Video attached. 24D -
Need to Change the Current layout of Redwood employee enrollment PageSummary: We need to change the enrollment page layout for employees and Administrator in Redwood Pages. Currently employee see the enrollment plan and option separately …
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Redwood- Cloud Benefits hide Change Beneficiaries Beneficiary Organizations Person Inf Quick ActionsSummary: This video will show users how to hide the Change Beneficiaries , Beneficiary Organizations, Person Info Quick Actions. Content (please ensure you mask any conf… -
How to hide the disability status in additional info section on the people top cover pageSummary:How can I hide the Disability Status in the Additional Information section before enrolling while creating a new contact? The system doesn’t allow me to hide jus… -
Two eligibility profiles at Program LevelA program has two eligibility profiles: One has Departments The other has Positions The employee is eligible for the program: This is the config at program level for Con…
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How to create life event where if employee turns 18 the assignment changesSummary: Can I create a life event where if employee turns 18 the assignment changes from full time to part time without FF. -
Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tileSummary: Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tile Content (please ensure you mask any confidential information): Version (include the versi…
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Enabling veteran self identification status and to personalize a text under demographic sectionSummary: I'm trying to enable a Legislative Info - DFF under demographic section but unable to view in the section.Also I'm trying to insert a personalized text using gu…
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UI Equivalent for OTBI Column “Dependent Another Plan Name” in Benefits - Enrollments Real Time SAHi Community, I’m trying to identify the UI field equivalent for the following OTBI column: •Subject Area: Benefits - Enrollments Real Time •Column: Dependent Another Pl…