Benefits Employee Self Service
Discussion List
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Redwood 24D : Is there a way to hide the 'Support' button in self serviceHello All, Is there a way to hide the whole 'Support' button/page from the self-service through VBS? I could hide the 'Estimate the HSA', Get to know your benefits, comp… -
Tagging DFF to seeded certification/document types in BenefitsSummary: We have a requirement to add custom fields for "Enrollment Document" certification Type(as an action item). I have created a DFF segment , attached it to the do…
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We are needing a way to see the complete benefits history for each employee.Summary: Hi, We are needing a way to see the complete benefits history for each employee, any actions made through ESS, Ben Admin and the system. The report needs to hav… -
Redwood Benefits - rate display on enrollment tilesSummary: We are testing Redwood with the goal of going live with 25B. We have a $0 employee premium plan and the employer premium is appearing on the enrollment tile, wh… -
Redwood- Cloud Benefits personalize the Support TabSummary: Personalize the Support tab at the bottom of the SSBen page Content (please ensure you mask any confidential information): Screenshots below show some of the wa… -
Redwood Benefit Plan Comparisons - Logo helpSummary: Hi, I have set up Dental Plan Comparison and Medical Plan Comparison in a test pod. When I preview from the Configure Benefit Plans for Comparison, the carrier …
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Pension Plan/Schemes Setup for CanadaSummary: Hi, we are trying to setup a pension plan or pension schemes outside of the regular benefit program with contractual enrollment and notification letters. But ca…
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Redwood - not able see existing or create new contacts after enabling Gender ValidationHello Hoping everyone is doing well! We are trying to enable Gender Validation Rule on Contact page in Benefits ESS through VBCS but facing the issue. I have provided al… -
while trying to evaluate an employees life event receiving errorSummary: Content (please ensure you mask any confidential information): Hello, While trying to evaluate employee life event, receiving a new error - The date code is inv…
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Need to hide support tab from ME ->Benefits employee login pageSummary: Need to hide support tab from ME ->Benefits employee login page. When we tried to hide the support tab, we were not able to achieve it through VBCS. We wanted t…
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How to assign benefits life event to bulk employeeSummary: Content (please ensure you mask any confidential information): Hi, We are implementing benefits newly, we have created new life events for new hires however now…
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Need to rename the "Suspended" Enrollment StatusSummary: We have requirement to rename the enrollment status "Suspended" in Employee Benefits self service. Suppose employee is trying to enroll in emp+spouse coverage w…
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Links in Pending action to guide employees are missing in redwood under pending action.Summary: Links in Pending action to guide employees are missing in redwood under pending action. In Classic UI links are provided. However, in Redwood the links are gone… -
Redwood - Can we customize plan card in Benefits Self-ServiceHello Hoping everyone is doing well! We want to know the plan enrollment card can be customized. Example, we want to increase the font of the plan and option name, need …
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Redwood "Need help? Contact Us" in Benefits Self Service should go to common email box and not AORSummary: Redwood "Need help? Contact Us" in Benefits Self Service should go to common email box and not AOR configured for Approvals / notifications Can we make the need…
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"Need help? Contact Us" in Benefits Self Service should go to common email boxOur client requirement is to see common email under contact us section. Even though it shows the benefits representative name and email which we assigned in Core HR, cli…
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Redwood - how to remove auto approved life event in Benefits Activity CenterHi Hoping everyone is doing well! We have not enabled the approval rules for Self Assigned Life event so when employee report as life event, its get auto approved. So wh…
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Benefits summary report shows blank in prod environmentSummary: In test environment the report displays without problem, but in production it opens in blank. We're missing any configuration or program execution for it to dis…
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unable to see the life event under the Self-reported life eventSummary: Employee has reported a life event from the self-service and is in the submitted state. Admin can see number 1 under self-reported life events in the overview s…
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Unable to hide "Additional info" section in Enroll Now in BenefitsSummary: Navigation: About Me » Benefits » Enroll Now » Verify people You'd like to cover »Add New Contact Requirement: Hide "Additional info" section Under Phone » Defa…
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Mandatory plans without option changes not reflectedSummary: We have run mass legal employer (eff 1 May) change process and did not select to create the hire event. This has resulted in a population whereby the terminatio… -
Hide Spending Account Management section during Open EnrollmentHello, We want to Hide Spending Account Management section during Open Enrollment. Oracle Fusion Cloud Applications 25B (11.13.25.04.0)
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Redwood - need Redwood Deep link for Benefits - SummaryHi Hoping everyone is doing well! We had a RUI deep link for Benefits - Summary (/fscmUI/faces/deeplink?objType=BEN_VIEW_BENEFITS_SUMMARY&action=NONE) but we are unable …
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Redwood Benefits Self-Service Enrollment flow - can we add or change a task/step?Summary: Hi, as we are testing Redwood and preparing for Open Enrollment, is it possible in the benefits self-service enrollment flow to add a task or repurpose an exist…
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Approval Flow for "Add / Update Dependents" in "Report a Life Event" in Redwood UISummary: Approval Flow for "Add / Update Dependents" in "Report a Life Event" in Redwood UI Content (please ensure you mask any confidential information): Hello Communit…
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Redwood - Can we display Life Event Name during Enrollment FlowHello Hoping everyone is doing well! Can we display the Life Event name during the Enrollment Flow so that employee know which life event they are making election for. I…
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how to hide additional info section inside personal create new contact pageSummary: Navigation: Me→Benefits→Before you enroll→create contact→additional info section. Requirement: to hide Additional Info section I refer the similar post but this…
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Redwood – Healthcare/Dependent Care FSA not calculating when changing the coverageHello All Hoping everyone is doing well! We are in SIT cycle for Redwood Upgrade and noticed one issue when Healthcare/Dependent Care FSA not calculating when changing t…
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SSN Requirement & Pending ActionSummary: Employees are not able to complete their Pending Action for missing SSN through their Pending Actions, but they can update the info through Before You Enroll/Pe…
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Not able to add certification as an employee for Proof of good healthWe have configured certifications for Voluntary supplemental Life plan. However when we login as employee we are not getting the option to add the attachment.