Benefits Employee Self Service
Discussion List
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Redwood Benefits Support tab tiles not workingSummary: When clicking on the Support tab seen at the bottom of Me > Benefits, there are multiple tiles. No matter the browser or user I log in as, when I click any of t… -
Unable to process the Benefits for the Employees with the status - "Suspended - No Payroll"Summary: Content (please ensure you mask any confidential information): We tried to process the Employee who are Suspended due to Client restrictions but they can contin…
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Receive error "Remove contact as a dependent or beneficiary from benefit plans before end dating"Hello I am receiving an error when trying to end date a contact who has passed away. This contact is never been listed as a beneficiary nor enrolled into health plans. D…
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Benefits self service tile twice under Me - Redwood and ResponsiveSummary: We're in the process of turning on Redwood for our client and are seeing two self service tile for Self Service, one with the default Redwood UI and the older R…
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Change Beneficiaries page is not working in BenefitsSummary: The change beneficiaries page through Employee's screen is not working. We are only seeing a blank screen when opening the Change beneficiaries page.
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Getting error while submitting the enrollmentsSummary: Hi Team, We are getting the below error while submitting the enrollments. There was a problem saving the elections because another enrollment exists in the same…
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upload benefit enrollment is getting droppedSummary: We uploaded enrollments and coverage amounts for our spending account plans (Health FSA and Dependent FSA). When participants add a dependent to enroll in self …
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Not re-directing to Benefits Self Service Enrollment page in RedwoodSummary: Hi Team, We have requirement to put "Before you enroll" Deep link in Plan type groiping Display so that employee can add contacts during making enrollments in e…
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HSA Contribution ErrorSummary: Hi Team, The HSA catch up contribution needs to be available for employees the year they turn 55 not just the point they turn 55. Can anyone please help how to …
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Redwood - Created checklist for Journey & need to add Task to go to RW Benefit Self-ServiceSummary: Hi, For our upcoming Open Enrollment, we want all benefits eligible associates to complete/electronically sign an Acknowledgement (for ACA purposes). At this ti…
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Need to be able to add same contact by different associatesSummary: Need to be able to add same contact by different associates to designate as dependents/beneficiaries Content (please ensure you mask any confidential informatio…
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Oracle HMC Cloud benefits alerts for assigned life eventsSummary: Currently there are no alerts or notifications when a life event is assigned to employees through assignment changes actions like Bargaining unit change or New …
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Benefits Self Service Enrollment questionSummary: Current Configuration: When an Employee is enrolled into the plan, employee can click on view details button and can see the details like Employee contribution …
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Benefits: Employee cannot see his program enrollment on self-service pageSummary: Hello, We're facing an issue. The benefit specialist can see the employee's program enrollment on the benefits summary page. See below screenshot. However, when…
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Facing Error: You need to enter a date of birth that's before the start date of the person record.Summary: Hello, we're performing data migration of contacts for benefits. We have faced the following error: 'You need to enter a date of birth that's before the start d…
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Redwood : Is it possible to hide 'Hide coverages and rates' on employee enrollment page for a planSummary: Hi All, Is it possible to hide 'Hide coverages and rates' on employee enrollment page for a plan. Also, rename the 'Coverage' . Thanks Content (please ensure yo…
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Requirement in existing life event to make it only editable for plans like basic life, LTD, STDSummary: I have new requirement in existing life event to make it only editable for plans like basic life, LTD, STD it should only impact LTD, STD, Basic Life plans and … -
How to configure only one Optout Waive coverage for all medical plansSummary: The current configuration for Optout waive coverage is that, we have created an Option called "Optout Waive Coverage" and this option is attached at the plan le…
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Redwood- Replace content 'Verify people you’d like to cover' on Benefits self service page.Summary: Hi All, Is it possible to Replace 'Verify people you’d like to cover' text with custom text on Benefits Self Service page.In Redwwod. Thank You Content (please …
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Benefits Self Service Enrollment Page CustomizationSummary: Current Configuration: As shown in the attached screen shot, there are drop list of values in the menu section. Client would like to change the list of values. …
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Report future dated life event and make enrollments from self-serviceSummary: We have a unique requirement where employees are allowed to report life events like Loss of Coverage in advance of the life event. Example: An employee's spouse…
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Redwood - Can we add information text under Verify people you'd like to coverHello Hoping everyone is doing well! Can we add information text under Verify people you'd like to cover in Redwood Benefits ESS, just like it shows up currently in RUI.… -
Missing Bell Notifications for Self-Reported Life Event AlertsSummary: We have enabled self-reported life event alerts for Benefits and set the communication method as both Email and Worklist. While the alerts are being triggered, …
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Can we add another section in the Benefits self service enrollment pageSummary: Requirement: Client would like add a new section in between Review Disclaimer section and the Medical Section. Is that possible to have a new section? @Monica V…
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Not able to delete charges and payments from Benefits Billing CenterSummary: There are partially paid charges and payments on Benefits Billing Center in Billing section but the user cannot delete this. Content (please ensure you mask any…Muzammil Aman Siddiqui-Oracle 22 views 5 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Redwood - Before you Enroll Application Task No Longer Available in JourneysSummary: As we're implementing Redwood, I noticed that the Before you Enroll Application Task is no longer available in Journey tasks? I'm curious if anyone else has enc…
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Not Able to add trustSummary: Hi, Anyone not able to add Trust in redwood? We just encountered this error in Redwood but in Classic it is working as expected. Error still persists even thoug… -
Help Us See Through Your Eyes: “Day in the Life” of a Benefits AdministratorWe’re working on improvements that aim to actually reflect how you work. But to do that, we need more than feature requests—we need context. We’d love to sit down with y… -
DFF in the person info region under Benefits SummarySummary: Hi, We need to add a field to capture Medical ID for the employee. As there is not standard field to capture this. We need to add DFF under Person info under Be…
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Redwood - Validation Rule to check null Gender is not working as expectedHello Hoping everyone is doing well! We Created a validation rule to make Gender Mandatory for Spouse. We followed the link to create this rule – How do I add validation…Gaurav Bhardwaj 36 views 5 comments 0 points Most recent by Monica Vijayashanker -Oracle Human Capital Management