Benefits Employee Self Service
Discussion List
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How to create life event where if employee turns 18 the assignment changesSummary: Can I create a life event where if employee turns 18 the assignment changes from full time to part time without FF. -
Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tileSummary: Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tile Content (please ensure you mask any confidential information): Version (include the versi… -
Enabling veteran self identification status and to personalize a text under demographic sectionSummary: I'm trying to enable a Legislative Info - DFF under demographic section but unable to view in the section.Also I'm trying to insert a personalized text using gu…
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UI Equivalent for OTBI Column “Dependent Another Plan Name” in Benefits - Enrollments Real Time SAHi Community, I’m trying to identify the UI field equivalent for the following OTBI column: •Subject Area: Benefits - Enrollments Real Time •Column: Dependent Another Pl…
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Access Benefits Guide from Self-Service Enrollment FlowSummary: Has anyone embedded Employee Benefits Guide in Redwood enrollment flow yet, without pointing to an intranet site? If so, can you share the details on how to ach… -
Coverage Upper limit for Supplemental changing to previous elections 5000 in nextt Life event?Summary: Content (please ensure you mask any confidential information): We have a Supplemental Life insurance with EOI certification. requirements Lower limit -0 Upper L…
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Benefits plan should appear on employee summary page but not in employee enrolments page.Hi Team, Our customer requesting that benefits plan should appear on employee summary page but not in employee enrolments self-service page). we have turn off option 'Vi…
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Redwood’s plan option labels are confusing while making an electionSummary: When employees are selecting their benefits, each plan includes an “option name,” which in our case is labeled Enrolled. That’s been a bit confusing—since it sh…
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Divorce should only trigger when employee has spouseSummary: Divorce life event should only trigger when employee has spouse. How to configure this?
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Redwood - Swap the order of the Decline and Accept buttons in Benefits AuthorizationLooking to swap the order of the Decline and Accept buttons so that Accept is first in the Benefits Authorization. I can't find a way in VBS, but wanted to put it out th…
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Remove ability for self service to add Evidence of Insurability - BenefitsWe have a 3rd party that handles our EOI documents so the business is asking that while we still require these documents overall, we remove the ability for self-service …
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Benefits Comparison Plans tiles not showing configured available plansSummary: This is a new setup and the setup seems to be complete. Configured Benefit Plans for Comparison. The Benefits compare plan template and groups are all updated a…
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Enabling text by guided journey under Enrollment flow-My ContactWe tried to create a guided journey and added the code at the add contacts Journey code section (please refer the screenshot). The text has to be displayed in under the …
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How can I configure automatic drop enrollment method for plans medical, dental and vision.Summary: How can I configure automatic drop enrollment method for plans medical, dental and vision. Where plan actions are- Enroll/ No Change/ Drop
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How to hide the phone details section while creating a new contact in RedwoodSummary: Hi, We were exploring the personalization feasibility in Redwood benefits; while creating a new contact through People to Cover we want to hide the Phone detail…
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Can we change verbiage from Ask Oracle to something which business needsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): How to change verbiage from Ask Oracl…
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Can we display the "Child Name"/"Contact Name" in Document Of RecordSummary: Hi, I come across a requirement where we want Child Name to be fetched and displayed in Document of Record from Person Contact information and so that he/she ca…
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Not able to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood pageSummary: How to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood page from VBCS tool Content (please ensure you mask any confidential inf…
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Not able tohide Annual amount field for ChristmasBenefit in Benefit Summary redwoodpageSummary: Not able to hide Annual amount field for Christmas Benefit in Benefit Summary redwoodpage using VBCS tool Content (please ensure you mask any confidential infor…
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a scenario in the Benefits module where I need some clarificationI have a scenario in the Benefits module where I need some clarification: An employee has already enrolled in a medical plan and added parents (father and mother) as dep…
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Changing options in existing plan - existing employees stay (legacy), new employee get newWe are changing our benefits design for 2026 - the plan will still exist but the automatic enrollment will change from Option A to Option B. However, existing enrollment… -
How to make Name field non editable in Redwood UI on Benefits Dependent Page ?Summary: We want to restrict the Name fields from being editable on the ESS of Benefits Add/Remove Contact and Dependents you'd like to cover Content (please ensure you …
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In ACA Report some employees and their dependents are populated in the same lineSummary: In ACA Report some employees and their dependents are populated in the same line. However, in majority of the cases employees and dependents have their separate…BHAVANA SINGH 1 view 1 comment 0 points Most recent by Rakesh Ghosh-Oracle Payroll and Global Payroll Interface (GPI)
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Can we add verbiage or any banner in Redwood Benefits TileSummary: Can we add verbiage or any banner in Redwood Benefits Tile where i have highlighted in Yellow Content (please ensure you mask any confidential information): Ver…
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Redwood Benefits: What is the meaning of Pencil Icon on Pending ActionsSummary: Hi, When you open the Classic Pending Action tile, there is no Pencil Icon or anything else to click on. In Redwood, pending actions will appear on the Summary … -
Inquiry on Upcoming Features for Benefits Contact pageSummary: We have a requirement from the client regarding the Me > Benefits > Before You Enroll > Contact page. The client is looking for one of the following capabilitie…
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Dependent Certification Type of Proof of National Identifier when enabled is not letting upload docHi, We have enabled the below certificates in Dependent Certification. 1.Marriage Certificate 2.Birth Certificate 3. Proof Of National Identifier 4. Legal Custody Certif…
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Redwood Benefits Self-Service “summary” page: section rules not applying( VB Studio)Summary: I’ve built a custom extension on the Redwood Benefits Self-Service summary page in our environment. I added two fragments under a section rule set (ruleSetEmplo… -
How to make Relationship type field non-editable in Redwood UI on Benefits Dependents page ?Summary: On the Redwood Add Remove Contacts and Dependents you'd like to Cover, we want to restrict the ESS users from being able to edit Relationship type field. Conten…
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Unable to add business rules in the 'Review Employee Resources' page using VB StudioIn VB Studio, When trying to add conditional rules in the Review employee Resources page, it shows very limited filter options, unlike usually observed in other pages. I…