Benefits Employee Self Service
Discussion List
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Employee are not able to elect Dependent in the PlanHi, We are trying to elect Beneficiary under a Plan that is set to Automatic Enrollment. We removed this Automatic Enrollment to one of our environments. In which we wer… -
Interim rule for EOI should default to a certain amountSummary: Hi, We have a requirement where we need a EOI restriction if emp chooses a coverage over 250k . Any increases over 250k should suspend the plan and request EOI.…
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Voluntary Life/ Spouse Life CoverageSummary: Hi Team, One of our client have a requirement that Spouse Life and AD&D coverage can only be selected if Voluntary Life and AD&D is selected for employee. Spous…
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Enabling Approvals for self reporting life eventsSummary: As part of the 24D release, Enable Redwood Experience for Approvals and Alerts in Benefits Report a Life Event Page feature was delivered in HCM Benefits module…
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How to keep enrollment for divorce LESummary: For Divorce LE how to keep the enrollment for HSA, dental and vision plans as EE + Spouse, instead of Waive can it be set up to keep the same medical, dental an… -
How to add/modify Benefits Life Events drop down optionsHow to add/modify Life Events listed in the "Report a Life Event" section of the Benefits self-service center? -
I want to display custom message which is US specific in benefit screenSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Standard Rate value rounding up to two decimal placesSummary: In HCM Benefits , the Rate value(Primary/Secondary) in the Benefit enrollment page rounds up to two decimal places automatically. However, we have a business re…
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Termination Life Events need to be EvaluatedSummary: Past Termination Life Events Not Evaluated Content (please ensure you mask any confidential information): We have a scheduled process for Termination Life Event…
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Benefit provider documents in Oracle HCM BenefitsSummary: Hi, I would like to know if there is any area in HCM Benefits where in we can put in the Benefit Guides from the providers so that the employee can review the B…
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Benefits Fast Formula Error - line 133, an arithmetic, string, or conversion error occurred.Summary: Hello All Seeking quick help on the Fast Formula Error in Line 133 (Snapshot Below). Unable to process Open Enrollment due to this error. "Formula IHG_PH_BEN_DE…
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Retiree (Non-Worker Relationship) Access to Benefits Self Service as a UserSummary: Our client has a requirement to allow Retirees (Nonworker relationship) to have access to Benefits Self-Service to be able to complete Open Enrollment or a Qual… -
Contacts section show up differently in Report a Life event page and Self Service enrollment pageSummary: Possibility to make the contacts section same in "Report a Life event" page and "Self Service enrollment" page Content (please ensure you mask any confidential …
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My Pensions under My Benefits > Where to update icon?We have Pensions Self Service enabled for Benefits- setup steps followed as per documentation and this is working as expected, employees can amend pensions via ESS and t…
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the life event is not getting deleted from plan levelSummary: I want to configure the LE at program level, but for that i have to remove it from the plan level. When i am trying to delete it from enrollments section it is …
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Life Event Admin Adjustment- No Change is either going to processed and closed or shows error.Summary: I have created a LE Admin Adjustment- No Change based on the requirement that it should only impact LTD, STD, Basic Life plans and same plans are available for …
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Benefit Plan not appearing during union change promotion life event onlySummary: The employee was promoted from Union Code X to Union Code Y on 9/9/2024. While in Union Code X, the employee was enrolled in one of the vision plans. However, t…Vinodhini Rajendran-Oracle 3 views 1 comment 0 points Most recent by Pankaj Toshniwal-Oracle Benefits
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Benefits got cancelledHi Team, The employee added a Child Age Out LE last 12/13. However, the active enrollment from the said date has been removed or turned to Waived as of 01/01/2025. What …
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Oracle Benefits AI Agent in Redwood Benefits PageSummary: I enabled the AI agent in benefits self service redwood page but AI agent is prompting "Sorry, the assistant is unavailable right now. If the issue persists, co…
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Benefits - Need to hide 'Domestic partner' under 'Report a life event' self service pageSummary: We need to remove 'or Domestic Partner' text under Report a life event page. We were not able to customize using VBCS. Content (please ensure you mask any confi…
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Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event.Summary: We need to add a Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event. For this reason, will need to be able to ove…
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Hide section/button, change button text in Benefits ESS pages via VBCSIs it possible to hide these sections/buttons in Benefits Self-Service? Is it possible to change the text of the "Edit" button? Change the text and remove the "or domest…
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Entity row with key null is not found in DocumentProvidedDetailsEO.Summary: When we try to add the approved date under Pending action (document details), we encounter the following error. Could someone please assist us Content (please e…
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Redwood: New document type cant be added at "document uploads" under program?Summary: New document type cant be added at "document uploads" under program? We have createad a common document type for benefits called "Supporting Document". But I do…
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how to remove the annual rate amount for an unrestricted plan which has voluntary rate from ESS pagSummary: There is an unrestricted savings plan with voluntary contribution rate that the associate will enter. The annual rate is being calculated automatically after en…
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Can i hide option for 1 plan and show it for other?Summary: Is it possible to hide supplemental spouse coverage for divorce Life Event with no spouse and show supplemental spouse coverage as waived defaulted if there is …
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How to setup parking plan in BenefitsHello Team, We have requirement to setup Parking & Commuter plans. Employees will enter the Monthly coverage amount max of 325. But the coverage should should be calcula…
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Benefits Plan Instruction Info/Text not visible if the plan has no edit optionSummary: Benefits Plan Instruction Info/Text not visible if the plan has no edit option while making enrollment in Benefits ESS Redwood Page. Content (please ensure you …
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Contact Effective End Date field not working in Life Event Data ChangesSummary: We want to trigger a life event when the contact relationship ended. We used the effective end date field on the Edit Contact Page and enable it using page comp…
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Unable to upload documents from pending action items in new redwood self service page.Summary: I am validating a functionality of redwood to complete the pending certification for a plan from ESS, whereas it is not allowing me to upload the document. I tr…