Benefits Employee Self Service
Discussion List
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new option - coverage amount missing in displaySummary: New options - in the display, the coverage amount is not showing like it does for the existing options during election. Content (please ensure you mask any conf… -
Update notification messageSummary: We need to update the wording within our life event notifications to state “navigate to Me > Benefits > Click here to enroll.” We updated the wording on the but… -
Rehire Employee within a month after termination/ineligible when rate end date is end of month?Summary: Content (please ensure you mask any confidential information): We had set the Previous coverage end date as "End Of Month" as per their requirmeent but a person… -
Employees aren't being enrolled by batch process, but are when we reprocess the life eventSummary: The length of service temporal batch process is running and triggering the life event. The evaluate life event batch process is running and processing the life … -
'2G' code of Section 4980H Safe Harbor Codes and Other Relief gets displayed on 1095C form?Summary: Does 2G code gets displayed on 1095C form for ALE Members. Content (please ensure you mask any confidential information): We have a requirement that for the Wai…
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1095C form needs to display 1A on Line 14 and 2G on Line 16 for waived coverageSummary: We have requirement for waived coverage that Line 14 should display 1A and Line 16 should display 2G. How can we achieve this? Content (please ensure you mask a…
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Can I hide employer-paid plans e.g., basic life and EAP for a specific life event?Summary: How do I prevent employer-paid benefits from displaying for a specific life event in Oracle HCM Cloud Benefits? The requirement for a Bargaining Unit Change is …
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ORA-20001: The life event can't be reopened because there's no electable choiceSummary: The life event is getting evaluated but directly going to processed and closed status. The enrollment window is getting closed and when we try to reopen the win…
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Redwood-Need Guidance if we can make the Complete pending actions as required as opposed to OptionalSummary: Need Guidance if we can make the Complete pending actions as required as opposed to Optional which shows by default in the SSBEN Redwood landing page Content (p…
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Dependent son is no longer eligible for flat agreements due to the age of 25 years and 11 months.Summary: Dependent son is no longer eligible for flat agreements due to the age of 25 years and 11 months. Registration remains active in Oracle for health and dental pl…
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"The same dependent is designated more than once for this enrollment result" Error while adding a NeContent We have to implement the Interim coverage for the EOI where we need to suspend Enrollment in case the Employee chooses more than one step in the subsequent enrol…
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Redwood- Need Guidance on how to hide tasks like Designate primary care provider in SSBENSummary: Need Guidance on how to hide tasks like Designate primary care provider and make the Complete pending actions as required in the new Redwood self service benefi…
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Unable to view the Benefit plan to enroll,after reporting the life eventSummary: After reporting a life event, employees are unable to see the plans available for enrollment. On the Life Event page: "Visible on Self-Service" and "Self-Assign…Vinodhini Rajendran-Oracle 50 views 6 comments 0 points Most recent by Vinodhini Rajendran-Oracle Benefits
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Voluntary Supplemental Employee plan interim coverageSummary: We have a requirement to Suspend the Employee Voluntary plan when the coverage is entered more than $250K. This will trigger EOI as well as suspend the plan. Ti…
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How do we setup qualifying life event for COBRASummary: We have COBRA handled through payroll. However we need to create a COBRA qualifying event in Benefits. The condition is if the employee is terminated and was en…
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HSA error when selecting the Waive optionSummary: Hi, We have an issue where during the open enrollment, if the employee does not want to elect the HSA and select the Waive option, the system gives the error of…
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25B - Redwood Self-Service Benefits Landing page personalizationSummary: Quick video on some places to personalize the benefits landing page for 25 B. Content (please ensure you mask any confidential information): Change the color on… -
DBI for who already click the "Submit" button in benefits that we can use in person selection FF?Summary: We have created a person selection formula that will select those employees who already have "Election Made Date". This formula will be used in Close Enrollment…
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Minimum coverage amount not getting updated for Supp Emp LifeSummary: I have updated the min amount from 0 to 10k for both Spouse and Emp Supp life but for Emp life when I am checking the drop-down while making elections the min a…
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How can i add the "Canada" to list of countries for Home Location in the Eligibility profile?Summary: Content (please ensure you mask any confidential information): We have state based rate calculation for USA and Canada. USA was present as default. How can I ad…
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Employee can't able to "Report a life event".Summary: Employees can't report life events on the self-service page. I have also checked the "Manage Life Events" tab to verify that "Self-Assigned" and "Visible on Sel…Vinodhini Rajendran-Oracle 141 views 6 comments 0 points Most recent by Pankaj Toshniwal-Oracle Benefits
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Customize "Tobacco Use" field only for contacts in VBSSummary: Need to make the field "Tobacco Use" "read only" only for the contacts Content (please ensure you mask any confidential information): We need to make the Tobacc…
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How to hide the additional info section in the people to cover page of the benefits self-serviceSummary: Is there a way to hide the additional info section that pops up while creating a new contact from the people to the cover page? Exact navigation is Me→Benefits→…
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Redwood- Cloud Benefits show or hide Person Info fieldsSummary: This video will show users how to show or hide additional attributes on the Person Info Quick Action Content (please ensure you mask any confidential informatio…
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Edit Component is grayed outSummary: I am trying to remove the life event name on the election overview page and the edit component is grayed out. Has something changed with new releases for page c… -
Benefits Custom message box in the employee self service.How can we populate a popup message box appears to notify the user when submitting the benefits.
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How to close the Open Enrollment for Ben AdminSummary: Which process is used to close Open enrollment for Benefits Admins Content (please ensure you mask any confidential information): Version (include the version y… -
Issue with min max option at plan level under Redwood UI ESS pageSummary: We have Min 1 and Max 1 option setup at Plans FSA Healthcare and FSA Dependent care. These Plans are under FSA plan type. We have min 2 and max 2 plans under FS…Vivek Gopalakrishnan-Oracle 30 views 1 comment 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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How can Admin view the date history of Beneficiary changes in Employee Self Service?Client enabled Quick Action that allows Enrollee to change beneficiaries without requiring a life event. Now, they want Admin to view the date history of Beneficiary cha…
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Option Instruction Text not showing up in Redwood self service enrollmentSummary: Option Instruction Text not showing up in Redwood self service enrollment Content (please ensure you mask any confidential information): Hi team, We have a requ…