Benefits Employee Self Service
Discussion List
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Redwood-Need Guidance if we can make the Complete pending actions as required as opposed to OptionalSummary: Need Guidance if we can make the Complete pending actions as required as opposed to Optional which shows by default in the SSBEN Redwood landing page Content (p… -
Dependent son is no longer eligible for flat agreements due to the age of 25 years and 11 months.Summary: Dependent son is no longer eligible for flat agreements due to the age of 25 years and 11 months. Registration remains active in Oracle for health and dental pl… -
"The same dependent is designated more than once for this enrollment result" Error while adding a NeContent We have to implement the Interim coverage for the EOI where we need to suspend Enrollment in case the Employee chooses more than one step in the subsequent enrol… -
Redwood- Need Guidance on how to hide tasks like Designate primary care provider in SSBENSummary: Need Guidance on how to hide tasks like Designate primary care provider and make the Complete pending actions as required in the new Redwood self service benefi… -
Unable to view the Benefit plan to enroll,after reporting the life eventSummary: After reporting a life event, employees are unable to see the plans available for enrollment. On the Life Event page: "Visible on Self-Service" and "Self-Assign…Vinodhini Rajendran-Oracle 52 views 6 comments 0 points Most recent by Vinodhini Rajendran-Oracle Benefits -
Voluntary Supplemental Employee plan interim coverageSummary: We have a requirement to Suspend the Employee Voluntary plan when the coverage is entered more than $250K. This will trigger EOI as well as suspend the plan. Ti… -
How do we setup qualifying life event for COBRASummary: We have COBRA handled through payroll. However we need to create a COBRA qualifying event in Benefits. The condition is if the employee is terminated and was en… -
HSA error when selecting the Waive optionSummary: Hi, We have an issue where during the open enrollment, if the employee does not want to elect the HSA and select the Waive option, the system gives the error of… -
25B - Redwood Self-Service Benefits Landing page personalizationSummary: Quick video on some places to personalize the benefits landing page for 25 B. Content (please ensure you mask any confidential information): Change the color on… -
DBI for who already click the "Submit" button in benefits that we can use in person selection FF?Summary: We have created a person selection formula that will select those employees who already have "Election Made Date". This formula will be used in Close Enrollment… -
Minimum coverage amount not getting updated for Supp Emp LifeSummary: I have updated the min amount from 0 to 10k for both Spouse and Emp Supp life but for Emp life when I am checking the drop-down while making elections the min a… -
How can i add the "Canada" to list of countries for Home Location in the Eligibility profile?Summary: Content (please ensure you mask any confidential information): We have state based rate calculation for USA and Canada. USA was present as default. How can I ad… -
Employee can't able to "Report a life event".Summary: Employees can't report life events on the self-service page. I have also checked the "Manage Life Events" tab to verify that "Self-Assigned" and "Visible on Sel…Vinodhini Rajendran-Oracle 149 views 6 comments 0 points Most recent by Pankaj Toshniwal-Oracle Benefits -
Customize "Tobacco Use" field only for contacts in VBSSummary: Need to make the field "Tobacco Use" "read only" only for the contacts Content (please ensure you mask any confidential information): We need to make the Tobacc… -
How to hide the additional info section in the people to cover page of the benefits self-serviceSummary: Is there a way to hide the additional info section that pops up while creating a new contact from the people to the cover page? Exact navigation is Me→Benefits→… -
Redwood- Cloud Benefits show or hide Person Info fieldshttps://us.v-cdn.net/6034893/uploads/M055YN4OAU8S/presentation2.mp4 Summary: This video will show users how to show or hide additional attributes on the Person Info Quic… -
Edit Component is grayed outSummary: I am trying to remove the life event name on the election overview page and the edit component is grayed out. Has something changed with new releases for page c… -
Benefits Custom message box in the employee self service.How can we populate a popup message box appears to notify the user when submitting the benefits. -
How to close the Open Enrollment for Ben AdminSummary: Which process is used to close Open enrollment for Benefits Admins Content (please ensure you mask any confidential information): Version (include the version y…
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Issue with min max option at plan level under Redwood UI ESS pageSummary: We have Min 1 and Max 1 option setup at Plans FSA Healthcare and FSA Dependent care. These Plans are under FSA plan type. We have min 2 and max 2 plans under FS…Vivek Gopalakrishnan-Oracle 28 views 1 comment 0 points Most recent by Nagaraj Hunur-Oracle Benefits -
How can Admin view the date history of Beneficiary changes in Employee Self Service?Client enabled Quick Action that allows Enrollee to change beneficiaries without requiring a life event. Now, they want Admin to view the date history of Beneficiary cha… -
Option Instruction Text not showing up in Redwood self service enrollmentSummary: Option Instruction Text not showing up in Redwood self service enrollment Content (please ensure you mask any confidential information): Hi team, We have a requ… -
Trigger life event based on anniversary dateSummary: Hi, We have a requirement where the life event should get triggered based on anniversary date for retirees. Eg: If the employee became retiree as of 02-Mar-24, … -
Creation of a field in Benefits space for inputting early retirement date - Rate value calculationWe have a requirement where employees should have the flexibility of entering the Dynamic - Early retirement Date, basis the input, rate values are calculated differentl… -
How to add content in 'Get to Know your Benefits' section in benefits self service landing pageSummary: Hi, How can we modify or update the content for 'Get to Know your Benefits' section when an enrollment window is open? Content (please ensure you mask any confi… -
Employee are not able to elect Dependent in the PlanHi, We are trying to elect Beneficiary under a Plan that is set to Automatic Enrollment. We removed this Automatic Enrollment to one of our environments. In which we wer… -
Interim rule for EOI should default to a certain amountSummary: Hi, We have a requirement where we need a EOI restriction if emp chooses a coverage over 250k . Any increases over 250k should suspend the plan and request EOI.… -
Voluntary Life/ Spouse Life CoverageSummary: Hi Team, One of our client have a requirement that Spouse Life and AD&D coverage can only be selected if Voluntary Life and AD&D is selected for employee. Spous… -
Enabling Approvals for self reporting life eventsSummary: As part of the 24D release, Enable Redwood Experience for Approvals and Alerts in Benefits Report a Life Event Page feature was delivered in HCM Benefits module… -
How to keep enrollment for divorce LESummary: For Divorce LE how to keep the enrollment for HSA, dental and vision plans as EE + Spouse, instead of Waive can it be set up to keep the same medical, dental an…