Benefits Employee Self Service
Discussion List
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Is it possible to show only the custom error message in post election formula?Summary: Is it possible to show only the custom election error message in post election formula, currently it's showing default text like below There was a problem savin… -
Ability to Integrate Oracle Cloud Benefits with EOI Vendor with the help of webserviceHi Team We have a requirement to integrate the Oracle Cloud Benefits Self-Service with EOI vendor such as MetLife with the help of webservice. So in a instances when emp… -
Can we do Person changes setup to trigger a life event when a benefit group is changed.Summary: We want to have a life event triggered automatically when we change a benefit group, is this possible? Content (please ensure you mask any confidential informat…
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Redwood 24D - Can we set up approval rules for Benefits Self-Service in People to CoverSummary: We have set up approval rules for Change Personal Information when a person create or change contact. The rule is working as expected when the change is made fr…
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I have multiple life events, but if one life event is open, the system is not evaluating the others.Summary: If one life event is open for enrollment, another life event is not being evaluated. Currently, my requirement is that if a subsequent life event is triggered, … -
Benefits Coverages to pick primary assignment when having multiple assignmentSummary: Can benefits coverages be considered only from 1 assignment? I have a CEO records, who has 2 assignments and has salary in both. Benefit is by default summing b…
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To add hyperlink for E-mail in the custom text in Redwood pagesSummary: We would like to add a hyperlink for E-mail in the custom text (marked in Red) in Redwood pages under Me > Benefits. Is it possible to add a hyperlink to the cu…
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After selecting the 'Employee Only' option, a 'pending action item' message is popping upSummary: After selecting the employee only option in plan, there is an message popping up like 'pending action item'. I have opened and checked in the pending actions, i…
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Error while processing Open enrollmentSummary: Hello everyone, We received this error when trying to process open enrollment for employees in PROD Benefits Service Center > Evaluated Life Events > Add Open E…
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Custom Unsuspend date rule via Fast FormulaSummary: Hi, One of the requirements is to determine the coverage start date one day after the life event date for a specific life event 'Loss of External Coverage'. Eg:…
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With out life event evaluation employee is getting access to select the benefit plansSummary: After a life event trigger, without evaluating the life event, the employee is being given access to select the plans. Is this unexpected behavior or expected b…
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Where do uploaded files from the "STORE ADDITIONAL PLAN CONFIGURATION DOCUMENTS" feature in 22C go?Summary: 22C Delivers a new feature called "STORE ADDITIONAL PLAN CONFIGURATION DOCUMENTS". However, where does this document go? How can we obtain the URL once uploaded… -
How to get dependent name in benefits postelection fast formula **URGENT**Summary: I have a requirement where a postelection edit fast formula throw an error when an employee and spouse/ dependent partner working in the same organization enrol…
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Life event is getting processed and closed.Summary: After adding the fast formula in the participant eligibility profile, once the life event is triggered and evaluated, the life event is automatically processed …
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How to retain the plan, when new life event triggers?Summary: I have to retain the benefit plans elected by employee, when new life event triggers. Currently when new life event triggers old selected plans are erased. Plea…
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Post Election Edit Fast Formula when an employee and spouse working in same organizationPlease suggest a post election edit fast formula when an employee and spouse/ dependent partner working in the same organization. It should validate that spouse and empl…
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Error when using Reinstatement ruleSummary: Hi, I am getting the below error when using the reinstatement rule for Conversion life event. Below is the configuration. Could anyone advise on this error. Tha…
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'Evaluate Unrestricted Life Event ' triggers accidentally with the person selection formulaI am currenly using a person selection fast formula for the process 'Evaluate Unrestricted Life Event', the process is scheduled to run daily . The process log returns '…
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Changing communication method & Editing expressions for Report a life event seeded Alerts in 24DSummary: Can we update the communication method be for report a life event seeded alert in 24D to "Worklist". Currently the default communication method is "Mail". Howev…
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Personal Contribution Approval HistorySummary: An employee had submitted an ICP request. After approval, it was noticed the details were not updated in the corresponding element entry. So we checked the tran…
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Coverage End date is not showing in (ESS) Benefits confirmation and summary print pageSummary: When employee print the Benefit confirmation and summary print page. Coverage end date is not showing under the benefit selections. Kindly let me know why this …
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Renaming the label "Covered by another plan"Summary: How can we rename the change "Covered by another plan" and Personal Info under Me ⇒Benefits ⇒Before you Enroll" We want to change "Covered by another plan" to s…
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How to restrict age change life event to not open the enrollment opportunitySummary: Hi, I do not want Age change life event to open enrolment opportunity when evaluated , it should be processed and closed. I put the restriction at program level…
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activity type in variable rateSummary: Content (please ensure you mask any confidential information): Hello, What does the list of activity type define ? Version (include the version you are using, i… -
For global transfer, How to automatically close enrollment when new life event occursWhen the employee has undergone a global transfer, the life event with the earlier legal entity is expected to close automatically. Is it possible through any logic. Can…
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New Hire Unable to Enroll in BenefitsSummary: Hi Team, We have a new employee, who I set up his new hire benefits for. We had no issues setting the benefits up But when he goes to enroll, he cannot go past …
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To make communication section a requirementSummary: The emergency contact information generally is not set up within benefits, although we do have a check box that the EE can mark when they are adding their New C… -
EMPLOYEE SUPPLEMENTAL AND SPOUSE SUPPLEMENTAL - Suspended StatusHi Team, Good day. We had this issue about Employee and Spouse Supplemental. The guaranteed amount for Employee is$200,000 and $40.000 for Spouse. The employee initial e…
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benefit relationship not appearing on the left for employeesSummary: Content (please ensure you mask any confidential information): Hi, We are trying to add benefit life events to employee manually, however we arent able to find …
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Insurance Benefits Claims through insurance vendorSummary: This is to identify the submitted claims requests and available balance Content (please ensure you mask any confidential information): My client wants to see th…