Benefits Employee Self Service
Discussion List
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How do we setup qualifying life event for COBRASummary: We have COBRA handled through payroll. However we need to create a COBRA qualifying event in Benefits. The condition is if the employee is terminated and was en… -
HSA error when selecting the Waive optionSummary: Hi, We have an issue where during the open enrollment, if the employee does not want to elect the HSA and select the Waive option, the system gives the error of…
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25B - Redwood Self-Service Benefits Landing page personalizationSummary: Quick video on some places to personalize the benefits landing page for 25 B. Content (please ensure you mask any confidential information): Change the color on… -
DBI for who already click the "Submit" button in benefits that we can use in person selection FF?Summary: We have created a person selection formula that will select those employees who already have "Election Made Date". This formula will be used in Close Enrollment…
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Minimum coverage amount not getting updated for Supp Emp LifeSummary: I have updated the min amount from 0 to 10k for both Spouse and Emp Supp life but for Emp life when I am checking the drop-down while making elections the min a… -
How can i add the "Canada" to list of countries for Home Location in the Eligibility profile?Summary: Content (please ensure you mask any confidential information): We have state based rate calculation for USA and Canada. USA was present as default. How can I ad…
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Employee can't able to "Report a life event".Summary: Employees can't report life events on the self-service page. I have also checked the "Manage Life Events" tab to verify that "Self-Assigned" and "Visible on Sel…Vinodhini Rajendran-Oracle 161 views 6 comments 0 points Most recent by Pankaj Toshniwal-Oracle Benefits
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Customize "Tobacco Use" field only for contacts in VBSSummary: Need to make the field "Tobacco Use" "read only" only for the contacts Content (please ensure you mask any confidential information): We need to make the Tobacc…
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How to hide the additional info section in the people to cover page of the benefits self-serviceSummary: Is there a way to hide the additional info section that pops up while creating a new contact from the people to the cover page? Exact navigation is Me→Benefits→…
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Redwood- Cloud Benefits show or hide Person Info fieldshttps://us.v-cdn.net/6034893/uploads/M055YN4OAU8S/presentation2.mp4 Summary: This video will show users how to show or hide additional attributes on the Person Info Quic…
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Edit Component is grayed outSummary: I am trying to remove the life event name on the election overview page and the edit component is grayed out. Has something changed with new releases for page c… -
Benefits Custom message box in the employee self service.How can we populate a popup message box appears to notify the user when submitting the benefits.
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How to close the Open Enrollment for Ben AdminSummary: Which process is used to close Open enrollment for Benefits Admins Content (please ensure you mask any confidential information): Version (include the version y… -
Issue with min max option at plan level under Redwood UI ESS pageSummary: We have Min 1 and Max 1 option setup at Plans FSA Healthcare and FSA Dependent care. These Plans are under FSA plan type. We have min 2 and max 2 plans under FS…Vivek Gopalakrishnan-Oracle 31 views 1 comment 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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How can Admin view the date history of Beneficiary changes in Employee Self Service?Client enabled Quick Action that allows Enrollee to change beneficiaries without requiring a life event. Now, they want Admin to view the date history of Beneficiary cha…
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Option Instruction Text not showing up in Redwood self service enrollmentSummary: Option Instruction Text not showing up in Redwood self service enrollment Content (please ensure you mask any confidential information): Hi team, We have a requ…
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Trigger life event based on anniversary dateSummary: Hi, We have a requirement where the life event should get triggered based on anniversary date for retirees. Eg: If the employee became retiree as of 02-Mar-24, …
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Creation of a field in Benefits space for inputting early retirement date - Rate value calculationWe have a requirement where employees should have the flexibility of entering the Dynamic - Early retirement Date, basis the input, rate values are calculated differentl…
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How to add content in 'Get to Know your Benefits' section in benefits self service landing pageSummary: Hi, How can we modify or update the content for 'Get to Know your Benefits' section when an enrollment window is open? Content (please ensure you mask any confi…
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Employee are not able to elect Dependent in the PlanHi, We are trying to elect Beneficiary under a Plan that is set to Automatic Enrollment. We removed this Automatic Enrollment to one of our environments. In which we wer…
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Interim rule for EOI should default to a certain amountSummary: Hi, We have a requirement where we need a EOI restriction if emp chooses a coverage over 250k . Any increases over 250k should suspend the plan and request EOI.…
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Voluntary Life/ Spouse Life CoverageSummary: Hi Team, One of our client have a requirement that Spouse Life and AD&D coverage can only be selected if Voluntary Life and AD&D is selected for employee. Spous…
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Enabling Approvals for self reporting life eventsSummary: As part of the 24D release, Enable Redwood Experience for Approvals and Alerts in Benefits Report a Life Event Page feature was delivered in HCM Benefits module…
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How to keep enrollment for divorce LESummary: For Divorce LE how to keep the enrollment for HSA, dental and vision plans as EE + Spouse, instead of Waive can it be set up to keep the same medical, dental an…
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How to add/modify Benefits Life Events drop down optionsHow to add/modify Life Events listed in the "Report a Life Event" section of the Benefits self-service center? https://us.v-cdn.net/6034893/uploads/ZS463A5DZHB0/life-eve… -
I want to display custom message which is US specific in benefit screenSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Termination Life Events need to be EvaluatedSummary: Past Termination Life Events Not Evaluated Content (please ensure you mask any confidential information): We have a scheduled process for Termination Life Event…
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Benefit provider documents in Oracle HCM BenefitsSummary: Hi, I would like to know if there is any area in HCM Benefits where in we can put in the Benefit Guides from the providers so that the employee can review the B…
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Retiree (Non-Worker Relationship) Access to Benefits Self Service as a UserSummary: Our client has a requirement to allow Retirees (Nonworker relationship) to have access to Benefits Self-Service to be able to complete Open Enrollment or a Qual… -
Contacts section show up differently in Report a Life event page and Self Service enrollment pageSummary: Possibility to make the contacts section same in "Report a Life event" page and "Self Service enrollment" page Content (please ensure you mask any confidential …