Benefits Employee Self Service
Discussion List
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Error when Denying Suspended Benefit Plan Certification For EOI@Monica Vijayashanker -Oracle - Hoping you might take a look at this? Attempting to enter a Denied Date for a Suspended Voluntary Life Plan. We have the plan certificati… -
Is there a way to hide/mask the flex credit display on ESS Employee Benefits election page?There was an error rendering this rich post. -
DOB and Gender should be made as required based on selected relationshiphttps://us.v-cdn.net/6034893/uploads/O55Z8Z9IZEFU/dob-and-gender-expression.docx We have requirement from the customer that DOB and Gender should be made as required in …
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Unable to backout Open Life EventSummary: When backing out the Open LE for one EE, receiving an error. Per documentation I located ( Doc ID 2738013.1 ), I have ran the Person Benefits diagnostic report … -
Authorization text appearing multiple timesSummary: Authorization text appearing multiple times even after accepting Content (please ensure you mask any confidential information): We are in the process of opening…
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FSA Rate/Coverage needs to be changed to half a yearSummary: Hello, our FSA rate is currently setup as an annual rate, but we are going through a merger, and we will be switching over during the middle of the year (June/J…
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Disabling beneficiary setupSummary: We are disabling beneficiary setup in Oracle and will be managing that in our vendor site. Can you please let me know what steps are needed to disable beneficia…
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Employee's mistakenly enrolled in multiple option for a plan, They are getting error Message.For an unrestricted plan, in a previous enrollment, the employee mistakenly chose both the employee and waive option. We are not aware of the previous configuration set …
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Can each coverage to have 2 rates - one flat amount and one based on FFSummary: Content (please ensure you mask any confidential information): Hello, Our client wants us to present rates based on the table given below and dont want the syst… -
Benefits: Adding a new life event is erasing existing enrollmentHello, We're having an issue with benefits. Actually see below example. Program name is Discovery Medical Aid and Option name is Executive Plan. Suppose there is open pe…
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How to create eligibility profile for existing employee and for new hireSummary: Content (please ensure you mask any confidential information): Hello, I want to create eligibility for two cases An already existing employee , who has been wor…
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Has anyone seen the message 'Target Unreachable, 'null' returned null' during Enrollment?Summary: People are getting this message (seemingly randomly) as we are testing out Open Enrollment. You can click OK through it and enrollment continues fine. Just wond… -
EL Expression display text "You Don't have an active Life event"I wanted to display The message only when the Continute button is Greyed out on Me→Benefits Page -
Benefits Open Enrollment not processed due to FF Error (FF-1605015)Summary: The error is getting triggered randomly and not for all employees. It is getting triggered during Open Enrollment Process (or using Add Open Enrollment). The Fa… -
can we add both primary and secondary rates in single optionSummary: Content (please ensure you mask any confidential information): Hello, can we add show both primary and secondary rates in single option of a plan ? Version (inc…
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Document Types not getting visible on the Employee Record through Admin Login after they were added.We have created and updated few benefits document types and on these we have created a Application rule for triggering notification to the BEN ADMINS once any of the emp…
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How to not allow cancel benefits enrollmentHello to all, Please we need help to not allow benefits enrollment by employee. In a page to select the kind of benefits the employee will choose, it's not to be possibl…
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Pending actions appearing blankSummary: Hi, Pending actions are triggered and is visible from admin account. When employee tries to check pending items it's appearing blank. ( Me > Benefits > Pending …
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Flex Credits based on eligibilitySummary: Hi, We have a requirement where credits are giving to employees based on position. Eg: VP : 2000 credits, director : 1000 credits In the Flex credits configurat…
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How to create Disclaimer note in plan level?Summary: I have a requirement for an insurance disclaimer for the insurance plan. Before opting into the insurance plan, employees should read the disclaimer and accept … -
Closed compensation cycle resulted in coverage end dateSummary: I Need help in this how I can approach- Closed compensation cycle resulted in coverage end date Content (please ensure you mask any confidential information): W… -
How to change the the link for a new dental provider in employee self serviceSummary: How to change the the link for a new dental provider in employee self service Content (please ensure you mask any confidential information): Our dental provider…
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ORA-20001: The life event can't be reopened because there's no electable choice.Summary: I am trying to run the full-time to part-time life event for the employee, the life event is getting evaluated but directly going to processed and closed. The e… -
Is there a delivered 'Relationship End Date' field in the Family and Emergency Contacts page?Summary: Client wants their employee to enter the relationship end date during a death of dependent and divorce case. But the field is not available on the page, do we h…
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Co-ordination of benefits - Issue with permissions for plan enrollmentSummary: Hi, We have a requirement where if a couple works in the same organization and one person is already enrolled and designated his spouse then the spouse cannot e…
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Employees not able to view benefits in ESSSummary: Hi, We have an issue where employees are not able to view Benefits under 'Your Benefits' tile in ESS. This issue is happening for all employees. Employees are e…
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How to setup enrollment/eligibility to offer enrollment window for pending workersSummary: Benefit enrollment window prior to hire Content (required): We are implementing Cloud benefits and currently onboarding is done via ORC. We have a requirement t… -
Where can I update the below highlighted text under Navigator --> Me --> Benefits?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
How to mark a option as default within a planSummary: I would like to default a waive option in plan as default instead of creating a new waive plan and attaching option for it. Content (please ensure you mask any … -
how to add note in the enrollment page of an employeeSummary: Content (please ensure you mask any confidential information): Hello, We want to add a note or a disclaimer to the enrollment page (attached the ss of the page …