Benefits Employee Self Service
Discussion List
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After selecting the 'Employee Only' option, a 'pending action item' message is popping upSummary: After selecting the employee only option in plan, there is an message popping up like 'pending action item'. I have opened and checked in the pending actions, i… -
Error while processing Open enrollmentSummary: Hello everyone, We received this error when trying to process open enrollment for employees in PROD Benefits Service Center > Evaluated Life Events > Add Open E… -
Custom Unsuspend date rule via Fast FormulaSummary: Hi, One of the requirements is to determine the coverage start date one day after the life event date for a specific life event 'Loss of External Coverage'. Eg:…
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With out life event evaluation employee is getting access to select the benefit plansSummary: After a life event trigger, without evaluating the life event, the employee is being given access to select the plans. Is this unexpected behavior or expected b…
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Where do uploaded files from the "STORE ADDITIONAL PLAN CONFIGURATION DOCUMENTS" feature in 22C go?Summary: 22C Delivers a new feature called "STORE ADDITIONAL PLAN CONFIGURATION DOCUMENTS". However, where does this document go? How can we obtain the URL once uploaded… -
How to get dependent name in benefits postelection fast formula **URGENT**Summary: I have a requirement where a postelection edit fast formula throw an error when an employee and spouse/ dependent partner working in the same organization enrol…
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Life event is getting processed and closed.Summary: After adding the fast formula in the participant eligibility profile, once the life event is triggered and evaluated, the life event is automatically processed …
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How to retain the plan, when new life event triggers?Summary: I have to retain the benefit plans elected by employee, when new life event triggers. Currently when new life event triggers old selected plans are erased. Plea…
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Post Election Edit Fast Formula when an employee and spouse working in same organizationPlease suggest a post election edit fast formula when an employee and spouse/ dependent partner working in the same organization. It should validate that spouse and empl…
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Error when using Reinstatement ruleSummary: Hi, I am getting the below error when using the reinstatement rule for Conversion life event. Below is the configuration. Could anyone advise on this error. Tha…
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'Evaluate Unrestricted Life Event ' triggers accidentally with the person selection formulaI am currenly using a person selection fast formula for the process 'Evaluate Unrestricted Life Event', the process is scheduled to run daily . The process log returns '…
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Changing communication method & Editing expressions for Report a life event seeded Alerts in 24DSummary: Can we update the communication method be for report a life event seeded alert in 24D to "Worklist". Currently the default communication method is "Mail". Howev…
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Personal Contribution Approval HistorySummary: An employee had submitted an ICP request. After approval, it was noticed the details were not updated in the corresponding element entry. So we checked the tran…
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Coverage End date is not showing in (ESS) Benefits confirmation and summary print pageSummary: When employee print the Benefit confirmation and summary print page. Coverage end date is not showing under the benefit selections. Kindly let me know why this …
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Renaming the label "Covered by another plan"Summary: How can we rename the change "Covered by another plan" and Personal Info under Me ⇒Benefits ⇒Before you Enroll" We want to change "Covered by another plan" to s…
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How to restrict age change life event to not open the enrollment opportunitySummary: Hi, I do not want Age change life event to open enrolment opportunity when evaluated , it should be processed and closed. I put the restriction at program level…
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activity type in variable rateSummary: Content (please ensure you mask any confidential information): Hello, What does the list of activity type define ? Version (include the version you are using, i… -
For global transfer, How to automatically close enrollment when new life event occursWhen the employee has undergone a global transfer, the life event with the earlier legal entity is expected to close automatically. Is it possible through any logic. Can…
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New Hire Unable to Enroll in BenefitsSummary: Hi Team, We have a new employee, who I set up his new hire benefits for. We had no issues setting the benefits up But when he goes to enroll, he cannot go past …
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To make communication section a requirementSummary: The emergency contact information generally is not set up within benefits, although we do have a check box that the EE can mark when they are adding their New C… -
EMPLOYEE SUPPLEMENTAL AND SPOUSE SUPPLEMENTAL - Suspended StatusHi Team, Good day. We had this issue about Employee and Spouse Supplemental. The guaranteed amount for Employee is$200,000 and $40.000 for Spouse. The employee initial e…
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benefit relationship not appearing on the left for employeesSummary: Content (please ensure you mask any confidential information): Hi, We are trying to add benefit life events to employee manually, however we arent able to find …
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Insurance Benefits Claims through insurance vendorSummary: This is to identify the submitted claims requests and available balance Content (please ensure you mask any confidential information): My client wants to see th… -
Beneficiary self designation also shows other contact typesSummary: Hi, For one of the plans, we want the employee to be the beneficiary and hence we selected the below option 'Allow self to be designated as beneficiary'. Howeve…
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Employee not able to enroll through ESS in Open eventSummary: An employee is not able to make enrollments through open window. When we login as a Benefit Administration we are able to make benefit enrollments but when the …
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error in enrollment drop downSummary: Content (please ensure you mask any confidential information): Hi, We are unable to search for any employee as there is an error, how to rectify this ? Version …
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value or the rate isnt populating in the topSummary: Content (please ensure you mask any confidential information): Hi, When we click on the rate as attached the screenshot , the value should populate in the per p…
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Calculate rate based on flat amount and not coverageSummary: Hi, We have a requirement where the rate is age based and the rate should be calculated for a flat amount of 50k. The coverage amount for the plan is 100K, but …
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Benefit Rate should not be shown to employeesSummary: Hi, We have a requirement where we have imputed earning and rates , both of them are employer paid, however, we dont want to show the rates to employees. I trie…
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Getting the following error from Employee > Benefits while doing open enrollmentsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…