Benefits Employee Self Service
Discussion List
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while processing Open Enrollment for some employees i am getting this error. *URGENT REQUIREMENT*Does it has something to do with rate start date and end date? Also the standard rate for Basic Life has a FF attached to it. -
Total Pay period cost is showin as 0 for some plansSummary: Hi, We have an issue where in Total cost at the top of the enrollment page is showing as 0 for certain plans. Could anyone advise on the issue? Thanks, N. Conte… -
Employee self service page not displaying in mobileSummary: Employee self service page not displaying in mobile, this is mobile only issue. Content (please ensure you mask any confidential information): We are testing Op…
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Loss of Eligibility fast formula is not working for "Employee Only", Family option. (attached)Summary: Content (please ensure you mask any confidential information): I tried to modify the existing Fast formula for the following options Employee Only - Spouse/DOme…
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We are getting the below error while evaluating a potential life eventSummary: We are trying to evaluate a life event for a particular employee but getting the below error. There are no pending actions associated with this employee. Conten…
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EAP and Business travel Accident plans asking for designate dependentSummary: EAP and Business travel Accident plans asking for designate dependent even though in plan configuration it's not defined. There is no option to add Dependents a…
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Agreement Statement Specific to Benefit PlanSummary:Agreement Statement Specific to Benefit Plan My Client have come up with a requirement to implement a agreement statement for a medical plan which should popup w…
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Is it possible to bulk load unrestricted enrollment data for employees from previous years?Summary: The requirement is to load the Unrestricted employee enrollments for the past years. The plan becomes visible to employees after they complete 3 months from the… -
Dependent certification - Need a way to restrictSummary: Hi, We want to restrict dependent certification Eg: Birth Certificate, if the employee has already provided the birth certificate during hire when enrolling the…
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How to setup HSA catchup Those 55 and older can contribute an additional $1000Summary: Can anyone please help how to setup HSA catchup Those 55 and older can contribute an additional $1000? I tried setup the Derived Factor( and attach to eligibili…
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few employee get are able to click on continue , while few arent during enrollingSummary: Content (please ensure you mask any confidential information): Hello, We Have certain new hires who have similar life events and programs attached to their enro… -
Error on Life Event Employee or Dependent Loss of Coverage BEN-990155Summary: I am getting the below error on the life event "Employee or Dependent Loss of Coverage" when I try to add it to the employee record. ANy idea what this could be… -
how to edit self service group nameSummary: Content (please ensure you mask any confidential information): Hello, How do we edit the self service groups name ? here its train stop 1 , 2 etc…wanna rename i…
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Can we customize the view benefits summary deep link to add a plan name as a parameter?Summary: I have a requirement to add a deep link that redirects employee to their benefits summary page for a specific plan. Below link is taking the employee to benefit…
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How can Employee be able to select top up amount based on a list of values ?Summary: Content (please ensure you mask any confidential information): Hello, We have a requirement where for eg : a band 1 employee is eligible for super top up then t…
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TRACK PARTICIPANT ACTIONS IN SELF-SERVICE BENEFITSHi Team, This new tracking feature lets you know if a participant has already viewed their enrollments in Self-Service Benefits without making any changes. It also captu…
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for same life event different employees have different enrollment view ?Summary: Content (please ensure you mask any confidential information): Hello, I have created 2 new hires , and viewing their enrollment however the view for both of the…
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unable to view "benefits" tab for new hireSummary: Content (please ensure you mask any confidential information): Hello, I have hired an employee using "hire an employee' option under my client group and , now w…
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Processing life event back dated give an error - BEN-990038Summary: We are tying to process termination for an employee back dated in 2000's but the system is not processing the termination and gives an error when we try to add … -
rates are not reflecting for employeeSummary: Content (please ensure you mask any confidential information): Hello, I have added a flat rate value and added it in program life event , however when login as …
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Bank vacation hours from BenefitsSummary: Hi, Can an employee bank vacation hours from benefits during open enrollment from benefits? Or is there any workaround for this? Thanks, N Content (please ensur…
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Year periods for programs and plansSummary: Hi, We have a requirement where year periods differ from plan and within plan year periods differ based on bargaining unit. As we know, we cant add fiscal and c…
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A coverage calculation method for the selected option in plan already exists. (BEN-990522)Summary: Content (please ensure you mask any confidential information): Hello, We want to add top up for coverages, how can we add the top up to this existing coverages …
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Benefit enrollment opportunity shows domestic parner when there is no domestic partnerSummary: We have just created a new plan. Options are already availbale for other existing plans, so we utlized the existing options to add into this new plan. We have t…
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Don't see "People to Cover" section when I try to enroll into Benefit CoveragesSummary: Hello Experts, I am trying to enroll a employee into Coverages and tryin to enroll into Employee+Spouse Option but I don't see "People to Cover" section to desi… -
web address not showing up at programSummary: Hi, I have added webaddress at the program but it is not showing the link on the program when i add any life event. Could anyone advise. Thanks, N Content (plea…
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How to provide enrolment access only for admin and not employee for few plansIs there any way to restrict employees access to benefit enrollments for few plans. The access to be only given for administrator for such plans. For other plans, the ac…
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Interim rule is not working when using a Fast formula for optional plan ratesSummary: Hi, We have a Fast formula attached to the rates for optional life plan where the rate is calculated based on age, gender and smoker status. However, due to the…
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Redwood enablement in Oracle Cloud benefits moduleWhich are the pages supported by redwood in Benefits module. Is there any document available for the same?
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Seeded benefit error message has standard text, need to have the text customized for EmpsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…