Benefits Employee Self Service
Discussion List
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Enrollment processed and closed immediatelySummary: Content (please ensure you mask any confidential information): Hello, I have hired a new employee and trying to enroll benefits, but everytime i add the life ev… -
Total Cost not showing on the enrollment page before submissionSummary: We have a Rate Calculation formula that is attached to the rates. The total cost is only showing after clicking the Submit button on the enrollment page. We are… -
Postelection Edit rule triggers when clicking Continue from Employee Self service open enrollmenthttps://us.v-cdn.net/6034893/uploads/D13JIMSHYTB1/cben-peer-one-plan.txt Summary: Postelection Edit rule triggers when clicking Continue from Employee Self service open … -
Customizations in benefits is reflecting in learn page also.I have done some page customizations in the benefits ESS page, under ME>>benefits>> Start enrollment>>Before you enroll»Under the 'Information' Section. Under the 'infor…
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Flex credit errorSummary: Hi, We are getting an error for flex credits configuration. You can't change your benefit elections because the flex credits configuration isn't valid. (BEN-991…
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Error when Denying Suspended Benefit Plan Certification For EOI@Monica Vijayashanker -Oracle - Hoping you might take a look at this? Attempting to enter a Denied Date for a Suspended Voluntary Life Plan. We have the plan certificati… -
Is there a way to hide/mask the flex credit display on ESS Employee Benefits election page?There was an error rendering this rich post.
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DOB and Gender should be made as required based on selected relationshiphttps://us.v-cdn.net/6034893/uploads/O55Z8Z9IZEFU/dob-and-gender-expression.docx We have requirement from the customer that DOB and Gender should be made as required in …
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Unable to backout Open Life EventSummary: When backing out the Open LE for one EE, receiving an error. Per documentation I located ( Doc ID 2738013.1 ), I have ran the Person Benefits diagnostic report … -
Authorization text appearing multiple timesSummary: Authorization text appearing multiple times even after accepting Content (please ensure you mask any confidential information): We are in the process of opening…
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FSA Rate/Coverage needs to be changed to half a yearSummary: Hello, our FSA rate is currently setup as an annual rate, but we are going through a merger, and we will be switching over during the middle of the year (June/J…
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Disabling beneficiary setupSummary: We are disabling beneficiary setup in Oracle and will be managing that in our vendor site. Can you please let me know what steps are needed to disable beneficia…
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Employee's mistakenly enrolled in multiple option for a plan, They are getting error Message.For an unrestricted plan, in a previous enrollment, the employee mistakenly chose both the employee and waive option. We are not aware of the previous configuration set …
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Can each coverage to have 2 rates - one flat amount and one based on FFSummary: Content (please ensure you mask any confidential information): Hello, Our client wants us to present rates based on the table given below and dont want the syst…
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How to create eligibility profile for existing employee and for new hireSummary: Content (please ensure you mask any confidential information): Hello, I want to create eligibility for two cases An already existing employee , who has been wor…
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Has anyone seen the message 'Target Unreachable, 'null' returned null' during Enrollment?Summary: People are getting this message (seemingly randomly) as we are testing out Open Enrollment. You can click OK through it and enrollment continues fine. Just wond… -
EL Expression display text "You Don't have an active Life event"I wanted to display The message only when the Continute button is Greyed out on Me→Benefits Page -
Benefits Open Enrollment not processed due to FF Error (FF-1605015)Summary: The error is getting triggered randomly and not for all employees. It is getting triggered during Open Enrollment Process (or using Add Open Enrollment). The Fa… -
can we add both primary and secondary rates in single optionSummary: Content (please ensure you mask any confidential information): Hello, can we add show both primary and secondary rates in single option of a plan ? Version (inc…
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Document Types not getting visible on the Employee Record through Admin Login after they were added.We have created and updated few benefits document types and on these we have created a Application rule for triggering notification to the BEN ADMINS once any of the emp…
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How to not allow cancel benefits enrollmentHello to all, Please we need help to not allow benefits enrollment by employee. In a page to select the kind of benefits the employee will choose, it's not to be possibl…
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Pending actions appearing blankSummary: Hi, Pending actions are triggered and is visible from admin account. When employee tries to check pending items it's appearing blank. ( Me > Benefits > Pending …
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Flex Credits based on eligibilitySummary: Hi, We have a requirement where credits are giving to employees based on position. Eg: VP : 2000 credits, director : 1000 credits In the Flex credits configurat…
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How to create Disclaimer note in plan level?Summary: I have a requirement for an insurance disclaimer for the insurance plan. Before opting into the insurance plan, employees should read the disclaimer and accept … -
Closed compensation cycle resulted in coverage end dateSummary: I Need help in this how I can approach- Closed compensation cycle resulted in coverage end date Content (please ensure you mask any confidential information): W… -
How to change the the link for a new dental provider in employee self serviceSummary: How to change the the link for a new dental provider in employee self service Content (please ensure you mask any confidential information): Our dental provider…
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ORA-20001: The life event can't be reopened because there's no electable choice.Summary: I am trying to run the full-time to part-time life event for the employee, the life event is getting evaluated but directly going to processed and closed. The e… -
Is there a delivered 'Relationship End Date' field in the Family and Emergency Contacts page?Summary: Client wants their employee to enter the relationship end date during a death of dependent and divorce case. But the field is not available on the page, do we h…
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Co-ordination of benefits - Issue with permissions for plan enrollmentSummary: Hi, We have a requirement where if a couple works in the same organization and one person is already enrolled and designated his spouse then the spouse cannot e…
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Employees not able to view benefits in ESSSummary: Hi, We have an issue where employees are not able to view Benefits under 'Your Benefits' tile in ESS. This issue is happening for all employees. Employees are e…