Benefits Employee Self Service
Discussion List
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My Pensions under My Benefits > Where to update icon?We have Pensions Self Service enabled for Benefits- setup steps followed as per documentation and this is working as expected, employees can amend pensions via ESS and t… -
the life event is not getting deleted from plan levelSummary: I want to configure the LE at program level, but for that i have to remove it from the plan level. When i am trying to delete it from enrollments section it is … -
Life Event Admin Adjustment- No Change is either going to processed and closed or shows error.Summary: I have created a LE Admin Adjustment- No Change based on the requirement that it should only impact LTD, STD, Basic Life plans and same plans are available for …
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Benefit Plan not appearing during union change promotion life event onlySummary: The employee was promoted from Union Code X to Union Code Y on 9/9/2024. While in Union Code X, the employee was enrolled in one of the vision plans. However, t…Vinodhini Rajendran-Oracle 11 views 1 comment 0 points Most recent by Pankaj Toshniwal-Oracle Benefits
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Benefits got cancelledHi Team, The employee added a Child Age Out LE last 12/13. However, the active enrollment from the said date has been removed or turned to Waived as of 01/01/2025. What …
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Oracle Benefits AI Agent in Redwood Benefits PageSummary: I enabled the AI agent in benefits self service redwood page but AI agent is prompting "Sorry, the assistant is unavailable right now. If the issue persists, co…
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Benefits - Need to hide 'Domestic partner' under 'Report a life event' self service pageSummary: We need to remove 'or Domestic Partner' text under Report a life event page. We were not able to customize using VBCS. Content (please ensure you mask any confi…
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Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event.Summary: We need to add a Life Event Reason of “Waiver of Premium” to the list for the Administrative Adjustment Life Event. For this reason, will need to be able to ove…
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Hide section/button, change button text in Benefits ESS pages via VBCSIs it possible to hide these sections/buttons in Benefits Self-Service? Is it possible to change the text of the "Edit" button? Change the text and remove the "or domest…
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Entity row with key null is not found in DocumentProvidedDetailsEO.Summary: When we try to add the approved date under Pending action (document details), we encounter the following error. Could someone please assist us Content (please e…
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Redwood: New document type cant be added at "document uploads" under program?Summary: New document type cant be added at "document uploads" under program? We have createad a common document type for benefits called "Supporting Document". But I do…
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how to remove the annual rate amount for an unrestricted plan which has voluntary rate from ESS pagSummary: There is an unrestricted savings plan with voluntary contribution rate that the associate will enter. The annual rate is being calculated automatically after en…
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Can i hide option for 1 plan and show it for other?Summary: Is it possible to hide supplemental spouse coverage for divorce Life Event with no spouse and show supplemental spouse coverage as waived defaulted if there is …
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How to setup parking plan in BenefitsHello Team, We have requirement to setup Parking & Commuter plans. Employees will enter the Monthly coverage amount max of 325. But the coverage should should be calcula…
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Benefits Plan Instruction Info/Text not visible if the plan has no edit optionSummary: Benefits Plan Instruction Info/Text not visible if the plan has no edit option while making enrollment in Benefits ESS Redwood Page. Content (please ensure you …
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Contact Effective End Date field not working in Life Event Data ChangesSummary: We want to trigger a life event when the contact relationship ended. We used the effective end date field on the Edit Contact Page and enable it using page comp…
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benefit relationship not getting automatically for any employee even when we have createdSummary: Content (please ensure you mask any confidential information): Hello, every time we try to evaluate the life event of employee, we dont see the befit relationsh… -
How to exclude option from life event reason plan' Summary: As of now during divorce life event employee can see many options like adoption, marriage, child birth etc. to select for plan life event reason i want to res…
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how to enable Marital Status field in People to Cover in BenefitsSummary: how to enable Marital Status field in People to Cover in Benefits Content (please ensure you mask any confidential information): how to enable Marital Status fi…
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Do we have any specific configuration considerations to be undertaken to develop commuter benefitsSummary: Trying to understand if there is any specific configuration considerations to be undertaken to develop commuter benefits under benefits platform. Content (pleas…
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Voluntary Employee plan interim coverageHello Team, We have a requirement to Suspend the Employee Voluntary plan when the coverage is entered more than $100K. This will trigger EOI as well as suspend the plan.…
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Termination Life Event Trigger Fast FormulaSummary: We are creating a fast formula for the termination life event where Life event is triggered when the employee is Terminated, and/or with Action: Transfer from U…
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Oracle Digital Assistant Capabilities in BenefitsSummary: Oracle Digital Assistant Capabilities in Benefits Content (please ensure you mask any confidential information): Hi team, We are currently exploring Oracle Digi…
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Enrollment should close once the employee has selected the benefits plans.Summary: The enrollment window should close automatically once the employee has selected the insurance plans. Can anyone guide me on how to achieve this? Content (please… -
Is it possible to show only the custom error message in post election formula?Summary: Is it possible to show only the custom election error message in post election formula, currently it's showing default text like below There was a problem savin…
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Ability to Integrate Oracle Cloud Benefits with EOI Vendor with the help of webserviceHi Team We have a requirement to integrate the Oracle Cloud Benefits Self-Service with EOI vendor such as MetLife with the help of webservice. So in a instances when emp… -
Can we do Person changes setup to trigger a life event when a benefit group is changed.Summary: We want to have a life event triggered automatically when we change a benefit group, is this possible? Content (please ensure you mask any confidential informat…
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Redwood 24D - Can we set up approval rules for Benefits Self-Service in People to CoverSummary: We have set up approval rules for Change Personal Information when a person create or change contact. The rule is working as expected when the change is made fr…
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Benefits Coverages to pick primary assignment when having multiple assignmentSummary: Can benefits coverages be considered only from 1 assignment? I have a CEO records, who has 2 assignments and has salary in both. Benefit is by default summing b…
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To add hyperlink for E-mail in the custom text in Redwood pagesSummary: We would like to add a hyperlink for E-mail in the custom text (marked in Red) in Redwood pages under Me > Benefits. Is it possible to add a hyperlink to the cu…