Benefits Employee Self Service
Discussion List
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Renaming the label "Covered by another plan"Summary: How can we rename the change "Covered by another plan" and Personal Info under Me ⇒Benefits ⇒Before you Enroll" We want to change "Covered by another plan" to s… -
How to restrict age change life event to not open the enrollment opportunitySummary: Hi, I do not want Age change life event to open enrolment opportunity when evaluated , it should be processed and closed. I put the restriction at program level…
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activity type in variable rateSummary: Content (please ensure you mask any confidential information): Hello, What does the list of activity type define ? Version (include the version you are using, i… -
For global transfer, How to automatically close enrollment when new life event occursWhen the employee has undergone a global transfer, the life event with the earlier legal entity is expected to close automatically. Is it possible through any logic. Can…
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New Hire Unable to Enroll in BenefitsSummary: Hi Team, We have a new employee, who I set up his new hire benefits for. We had no issues setting the benefits up But when he goes to enroll, he cannot go past …
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To make communication section a requirementSummary: The emergency contact information generally is not set up within benefits, although we do have a check box that the EE can mark when they are adding their New C… -
EMPLOYEE SUPPLEMENTAL AND SPOUSE SUPPLEMENTAL - Suspended StatusHi Team, Good day. We had this issue about Employee and Spouse Supplemental. The guaranteed amount for Employee is$200,000 and $40.000 for Spouse. The employee initial e…
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benefit relationship not appearing on the left for employeesSummary: Content (please ensure you mask any confidential information): Hi, We are trying to add benefit life events to employee manually, however we arent able to find …
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Insurance Benefits Claims through insurance vendorSummary: This is to identify the submitted claims requests and available balance Content (please ensure you mask any confidential information): My client wants to see th… -
Beneficiary self designation also shows other contact typesSummary: Hi, For one of the plans, we want the employee to be the beneficiary and hence we selected the below option 'Allow self to be designated as beneficiary'. Howeve…
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Employee not able to enroll through ESS in Open eventSummary: An employee is not able to make enrollments through open window. When we login as a Benefit Administration we are able to make benefit enrollments but when the …
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error in enrollment drop downSummary: Content (please ensure you mask any confidential information): Hi, We are unable to search for any employee as there is an error, how to rectify this ? Version …
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value or the rate isnt populating in the topSummary: Content (please ensure you mask any confidential information): Hi, When we click on the rate as attached the screenshot , the value should populate in the per p…
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Calculate rate based on flat amount and not coverageSummary: Hi, We have a requirement where the rate is age based and the rate should be calculated for a flat amount of 50k. The coverage amount for the plan is 100K, but …
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Benefit Rate should not be shown to employeesSummary: Hi, We have a requirement where we have imputed earning and rates , both of them are employer paid, however, we dont want to show the rates to employees. I trie…
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Getting the following error from Employee > Benefits while doing open enrollmentsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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LTD Employer Rate is adding up to the Total Cost Benefits of EmployeesHi Team, Our LTD Plan is set to automatic enrollment and it is set to Employer Payroll Contribution. In which, the client is expecting that this rate will not add up to …
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what is the usage of schedules under enrollment in plan level?Summary: In the plan enrollment train stop, We are having the option called schedules. What is the usage of schedules. Can any one give examples on this. Content (please… -
What is the usage of life event restriction in the plan. Why we have to use Life Restrictions?Summary: There are two place where we can configure life event, the first one we configure so employee can enroll in the plan, but why we applying the Life event at Rest…
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Error Message Received when Adding 2025 Open Enrollment EventSummary: Upon clicking "Save & Close" when adding an Open Enrollment Life Event, we keep receiving the following error message: This is happening to 16 individuals where… -
employee unable to delete/end date contact through benefits self serviceSummary: As a part of new hire life event, spouse was enrolled in the plan. Now as a part of death of dependent life event, we have de-enrolled the spouse from all the p…
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How to trigger unrestricted life event as an associateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to make 457 plans electable during Open Enrollment as wellHello All, Is it possible to make our 457 retirement plans visible during open enrollment in the SSC as well, currently oracle is saying is not possible to do so. We hav… -
How to make 457 plans not electable during Open Enrollment onlySummary: We want to make the 457, Roth 457, and Retirement Plans not visible or electable in self-service during OE only. Yet still be visible in self-service for other …
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Redwood Add additional attributes on Temp ID CardSummary: Provides customers with the ability to include additional fields on the Temporary ID Card for dependents . Content (please ensure you mask any confidential info… -
Redwood- Cloud Benefits hide PCP (Primary Care Physician) Quick ActionSummary: This video will show users how to hide the PCP (Primary Care Physician) Quick Action. Content (please ensure you mask any confidential information): 2 screensho…
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i need the rate value divided by 2 value to populate in benefitsSummary: Content (please ensure you mask any confidential information): Hello, I have created rates for each options , now when i mentioning flat amount . i want the val…
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HDL template for uploading details of employee in benefitsSummary: Content (please ensure you mask any confidential information): Hi, We presently are using 3rd party for benefits and employees have already enrolled in that for…
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Life event can't be closed using a prior date to the processed date of the potential life eventSummary: A life event can't be closed using a date that's prior to the processed date of the potential life event. (BEN-990998) Unable to close the enrollment window in … -
rate display type not letting me leave blankSummary: Content (please ensure you mask any confidential information): Hi, I see the rate display value has three options , while i dint want the calculation to be show…