Benefits Employee Self Service
Discussion List
-
"Need help? Contact Us" in Benefits Self Service should go to common email boxOur client requirement is to see common email under contact us section. Even though it shows the benefits representative name and email which we assigned in Core HR, cli… -
Redwood - how to remove auto approved life event in Benefits Activity CenterHi Hoping everyone is doing well! We have not enabled the approval rules for Self Assigned Life event so when employee report as life event, its get auto approved. So wh… -
unable to see the life event under the Self-reported life eventSummary: Employee has reported a life event from the self-service and is in the submitted state. Admin can see number 1 under self-reported life events in the overview s…
-
Unable to hide "Additional info" section in Enroll Now in BenefitsSummary: Navigation: About Me » Benefits » Enroll Now » Verify people You'd like to cover »Add New Contact Requirement: Hide "Additional info" section Under Phone » Defa…
-
Mandatory plans without option changes not reflectedSummary: We have run mass legal employer (eff 1 May) change process and did not select to create the hire event. This has resulted in a population whereby the terminatio… -
Hide Spending Account Management section during Open EnrollmentHello, We want to Hide Spending Account Management section during Open Enrollment. Oracle Fusion Cloud Applications 25B (11.13.25.04.0)
-
Redwood - need Redwood Deep link for Benefits - SummaryHi Hoping everyone is doing well! We had a RUI deep link for Benefits - Summary (/fscmUI/faces/deeplink?objType=BEN_VIEW_BENEFITS_SUMMARY&action=NONE) but we are unable …
-
Redwood Benefits Self-Service Enrollment flow - can we add or change a task/step?Summary: Hi, as we are testing Redwood and preparing for Open Enrollment, is it possible in the benefits self-service enrollment flow to add a task or repurpose an exist…
-
Approval Flow for "Add / Update Dependents" in "Report a Life Event" in Redwood UISummary: Approval Flow for "Add / Update Dependents" in "Report a Life Event" in Redwood UI Content (please ensure you mask any confidential information): Hello Communit…
-
Redwood - Can we display Life Event Name during Enrollment FlowHello Hoping everyone is doing well! Can we display the Life Event name during the Enrollment Flow so that employee know which life event they are making election for. I…
-
how to hide additional info section inside personal create new contact pageSummary: Navigation: Me→Benefits→Before you enroll→create contact→additional info section. Requirement: to hide Additional Info section I refer the similar post but this…
-
Redwood – Healthcare/Dependent Care FSA not calculating when changing the coverageHello All Hoping everyone is doing well! We are in SIT cycle for Redwood Upgrade and noticed one issue when Healthcare/Dependent Care FSA not calculating when changing t…
-
SSN Requirement & Pending ActionSummary: Employees are not able to complete their Pending Action for missing SSN through their Pending Actions, but they can update the info through Before You Enroll/Pe… -
Not able to add certification as an employee for Proof of good healthWe have configured certifications for Voluntary supplemental Life plan. However when we login as employee we are not getting the option to add the attachment.
-
Relationship Start Date for New HireHello, I just wanted to ask if what date should be used for the relationship start date on a new hire for their People to Cover? Thank you in advance.
-
interim coverage not showing in redwood pageSummary: Interim coverages for supplemental life insurances are not coming in redwood page enrollment summary page.However,the same is getting reflected in Admin page.An…
-
How Can we Hide/Edit the Before you enroll task under Self Service Enrollment windowSummary: As we need to customize the Self Service Page in redwood, we need to hide the "Get to Know your benefits" & "Choose how you want to enroll" task as they are not…
-
Redwood UI - Flex credit not visible in Benefits ESSHello For benefit programs where there are flex credits, the previous UI displayed the Credits and the costs at the top of the page. With the new UI, the only thing that…
-
Redwood: Contact Number - How to display on "Before You Enroll" & Benefit Summary "Contacts" pagesSummary: HI, in Redwood, how do you display the Contact Number on the Ben Self-Service "Before You Enroll" page and the Ben Admin Benefits Summary' Contacts/Before you E…
-
Deleted life events are showing on the Redwood benefits pageSummary: We turned on the Redwood benefits page and noticed that employees are able to see deleted life events. The delete life event also stops employees from taking th…
-
"View report" is re-directing to seeded report, need to change path to Custom Confirmation reportView report button in Redwood Self service page under "Enroll in benefits that matter to you" is redirecting by default to oracle seeded confirmation report. We want the…
-
Redwood - Can we update Post-enrollment section to customize/add more task for employee to compelteHello I hope everyone is doing well! On Benefits Self service enrollment page, can we customize task name or add more task to the section? We have a requirement to add o…
-
Redwood Benefits AI Agent response field - can we change "Ask Oracle"Summary: Hi, as we prepare to roll out Redwood in Benefits, I have created the Benefits AI Agent in a test environment and am loving testing! I have named it "Benny" as …
-
How to hide "Autoapproved" on Redwood Self-Service Report a Life event pageSummary: Navigation: Me > Benefits > Quick Actions > Report a Life Event When a user initiates a new life event, after selecting the event type, entering the event date,…
-
How to Hide the “Statutory Dependent” Field in Redwood Slider Page for Benefits Contacts?Details / Description: We are working with the Redwood Self-Service Experience and encountered a challenge while attempting to hide the Statutory Dependent field on the …
-
Components are disabled in visual builder studio.Summary: We need to add Static text in benefits redwood quick action page (Before You enroll). While try to add it using components in advanced mode in VBS, the componen…
-
"Enroll in Benefits that matter to you" page takes 3 + Minutes to Load in RedwoodSummary: From Self-Service Enrollment, when we select the section called 'Enroll in Benefits that matter to you', the section takes 3+ minutes to load before the option … -
Redwood-Can the Get to know your benefits task under Self-Service Enrollment page be role based?Summary: Can the 'Get to know your benefits' task be customized by job role? We want to customized this task to be able to appear differently based on the user job role.… -
Open Enrollment new rates reflects old rates for Dental Basic PlanWe are facing an issue : The issue is the dental employer rate was incorrect for the month of January, ( Life Event - Open as on 1.1.25). The employee rate was correct. …
-
Please suggest how to end date or delete a contact which was covered priorSummary: Please suggest how to end date or delete a contact which was covered prior and now has been dropped due to death event, specially from Self service where user c…