Benefits Employee Self Service
Discussion List
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Redwood Demographic Info sect unavailable while editing contacts in Before you enroll Benefits pageSummary: Redwood: Demographic Info section unavailable while editing contacts in Before you enroll Benefits page Content (please ensure you mask any confidential informa… -
Benefits Redwood: On Demo Environment, getting issue for benefits relationshipHello, The benefits relationship already exist for many countries on demo. When going to the page my client groups > benefits summary, we're getting the following issue:…
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Can you create a custom Self-Service Grouping on a Benefits Life EventIs it possible to create a custom Self-Service Grouping in the Benefits Module on a Life Event? We are testing Redwood Benefits. We have Life Events that are applicable … -
uploading a document like a birth cert. when reviewing document, it's the employee's payslip.Hi Team, As one of our customers facing issue as when Benefits admin uploaded birth certificate as part of a status change event as the employee. once uploaded, they wen…
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Employee rate based on dependent countSummary: I have a requirement to populate employee rate based on the dependent count. we can use Rate value calculation fastformula to achieve this. However, we have to …
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the life event doesnt get wiped off from self serviceredwood benefits 25a, after voiding the life event from the my client groups -> Benefits Summary, the life event doesn't get wiped off from the self-service' Report a li…
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How to add text, images and link at plan levelSummary: We have a requirement wherein we want to attach links at plan level. Please see the below screenshot. Can this be achieved through configuration? Please assist.…
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While evaluating the life event on a non-monthly basis, we are facing the following errorSummary: While evaluating the life event on a non-monthly basis, we are facing the following error There's a participant rate overlap for the standard rate because of th…
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Business Rules on Before You Enroll Redwood PageSummary: Hi, We are trying to hide Statutory Dependent Field and Disability Status Field from the Before You Enroll Redwood Page, but currently aren't able to do so sinc…
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document type description is automatically prefixed with <p> and suffixed with </p>Summary: Updated the document type ' Enrollment Document' description to 'HOOPP Enrollment or Waiver Form' but from the self-service document of records page, the name s…
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Can we restrict employee from making any changes to the beneficiariesThere is a self-assigned life event to let employees move up/down the life insurance options, but we do not want employees making any updates to the beneficiaries of the…
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Text in assigned benefitsSummary: Hello community, Is there a way to put a text on the options displayed in enrollment summary in Redwood UI? When we pass the mouse over the box a click option i…
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Can Oracle Benefit support material benefits as mobile phone, car allowance, laptop etc?The client is asking to implement material benefit like car allowance, laptop, mobile phone, etc. in Oracle Benefit. Is it possibile to configure such kind of plans and …
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Can completed Pending Actions be suppressed in Redwood ESS?Summary: Previously, the pending actions tile in My Benefits would only show the pending actions that are still pending. In Redwood, it looks like it displays all of the…
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Post-Enrollment Survey Conditional Questions are not working - How do I link the two questions.Summary: Conditional Question are not working. 1st question - "Did you have enough tools to make an informed decision about your benefits?" Yes/No If the employee select…
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User Not able to add dependent to health planSummary: User Not able to add dependent to health plan, Showing below error. Can anyone guide us here? Content (please ensure you mask any confidential information): Ver…
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New hires- Benefits Enrollment Date Should be March 1stHi, We had employees whose hired date is January 31. The expected coverage start date is March 1. However, our enrollment period end date is set to 31 days after event d…
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Report a life event tile missing under Me --> BenefitsSummary: Report a life event tile missing under Me --> Benefits post enabling benefits redwood in dev environment. How to add Report a life event tile under Me —> Benefi… -
Why do we use "Continuing Benefits Type" at life event levelAt the life event level we have a continuing benefits type field. Could someone please explain why do we use this field and its significance.
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Two life events added on the same day is giving error.Summary: The life events are Birth/Adoption and Salary life event both effective on 3/3/2025. How to resolve the error? Error: You can't process this life event because …
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Rate calculation FF based on the number of Dependents selected isnt working as intended?Summary: Content (please ensure you mask any confidential information): So our client has a requirement where the Family plan rates are calculated based on the number of…
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Restrict Spouse to be designated as dependent if they work in the same organizationSummary: We have a requirement to restrict the spouse to be designated in the Benefits Plan as a dependent in employee's record, if the spouse is also an employee in the…
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Prevent Duplicate Contacts - RedwoodSummary: I'm looking for a way to prevent duplicated contacts on the Redwood UI. I saw previous posts on how to do it with Autocomplete, but since converting to Redwood,…
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Issue with Benefits Fast Formula: Plan value calculation with dependents not being appliedSummary: For the client I am assisting, there is a need to calculate the plan value when dependents are indicated. In this case, there are several value variations for t… -
What is the best method create a Mid Year Open Enrollment for One New Benefit Plan?Summary: We have a new Benefit Plan starting 4/1/2025 and would like to have an Open Enrollment for this one plan for all eligible employees to enroll. What is the best …
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Benefit relationship does not get updated when assignment changesSummary: Hi, We have this recurring issue where when employee has different assignments that if they have temporary assigments (Primary Flay = Y) , the benefit relations…
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new option - coverage amount missing in displaySummary: New options - in the display, the coverage amount is not showing like it does for the existing options during election. Content (please ensure you mask any conf… -
Update notification messageSummary: We need to update the wording within our life event notifications to state “navigate to Me > Benefits > Click here to enroll.” We updated the wording on the but… -
Rehire Employee within a month after termination/ineligible when rate end date is end of month?Summary: Content (please ensure you mask any confidential information): We had set the Previous coverage end date as "End Of Month" as per their requirmeent but a person…
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Employees aren't being enrolled by batch process, but are when we reprocess the life eventSummary: The length of service temporal batch process is running and triggering the life event. The evaluate life event batch process is running and processing the life …