Benefits Employee Self Service
Discussion List
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post election fast formula is not triggering for employee side but its triggering for employers sideSummary: This post election fast formula is not working for employee logins while enrolling plan to check the Gender and DOB. Content (please ensure you mask any confide… -
Standard Rate value rounding up to two decimal placesSummary: In HCM Benefits , the Rate value(Primary/Secondary) in the Benefit enrollment page rounds up to two decimal places automatically. However, we have a business re…
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Warning message pop up on enrollment train stopsSummary: How to add the warning message for employees during benefits enrollment Content (please ensure you mask any confidential information): Hi All, We have a require… -
Need to Validate Working of Participation and Rate Eligibility FormulaHi, We created a Participation and Rate eligibility fast formula to validate eligible benefit plan for a particular employee. There are 5 parameters (Gender, Nationality… -
All employees are appearing two times when searching in benefits activity center.When navigating to Benefits Service center, the employees appear twice in the BSS. The employees have on assignment only. . Also, the program eligibility profile uses, p…
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Enroll button is disabled on My Benefit Page(Redwood)Summary: Enroll button is disabled on Employees Benefits Self Service page. Currently we are using Seeded Employee Role, we don't have custom roles. Could anyone let us …
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Hide the Self in the Enrollment PageSummary: We are implementing Benefits in redwood and are enrolling only dependents. But we are able to see the Self, though the employee is not enrolled. Version (includ…
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Rank question in Benefits surveySummary: There is a requirement to configure Survey for OE 2026 and one of the questions is to rank the options of communication. Content (please ensure you mask any con…
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Adding a contact during OE error- Participation process is currently evaluating the procedure errorWhen manually adding an OE LE to people during OE testing, I noticed the below error is seen any time I'm adding a new contact in the Verify people you'd like to cover s…
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Benefits TrustHi, We need to remove this option (Contact HR Ops..), does anyone know where we can configure this? Thanks! -
Redwood - How to change/hide the list of quick actions in Benefit Self Service PageSummary: Redwood - How to hide the list of quick (all the options)actions in Benefit Self Service Page
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Redwood Benefits - How to update the 'Need Help? Contact Us' section in Self ServiceSummary: On the Benefits Redwood Self Service page, under the 'Need Help? Contact Us' section, there is a message: 'After representatives are assigned, you can see them …
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How do you hide the edit buttons on Name and National Identifier section on Benefits Contact page?Summary: We have a business requirement to restrict changes for contact record's name and national identifier. How do we hide the pencil icon under the Name and National…
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Proof of Good Health - Document getting carried forwardHi, As per current Program setup the document upload validity is for Lifetime. When an Employee is trying to complete the pending action for Loss/Gain of coverage life e…
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COBRA Administration in Oracle HCM CloudSummary Ability to do complete COBRA setup in cloudContent Has anyone here implemented COBRA benefits in cloud? From what i know there is no full capability in supportin…
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What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service?Summary: What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service? Content (please ensure you mask any confidential information):… -
Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
landing background image issue on benefits pageWe are uploading a landing background image via HCM design studio on benefits page but actual image is not getting fit, Is there any way that we can fit the actual image…
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Challenges with the self-reported life event enrollment window or flowSummary: In Redwood UI for Benefits and the challenge we are facing with employees reporting events like e.g. -Employee reports a Marriage event (which has 30-day enroll…
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Life events are not getting triggered auomaticallySummary: We have a new implementation of Benefits and no Life Events are getting triggered automatically Content (please ensure you mask any confidential information): s…
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Benefits Plan Comparison color is not in SyncHi, In the Benefits Plan Comparison tool, the color of the comparison value is not consistent as some are black, and some are gold. Can it be consistent across the tool …
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Add Instructional Help Text to benefits self serviceSummary: We are trying to add instructional help text directly to the various steps of the Benefits self service enrollment journey, especially under “Enroll in benefits…
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HSA & FSA CalculationsHello Team, We would like to understand the mathematical calculations behind the FSA and HSA values generated by the calculators. The results we received did not align w…
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Redwood Benefits – Need to Hide “Beneficiary Organisations” Section for UK OnlySummary: Hello all, I’m working on Redwood Benefits self-service pages and need some help with conditional visibility. Requirement: In the enrollment flow, the Beneficia…
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Is it possible to change the color of the right-side menu in the enrollment window?Summary: I want to know if it is possible to change the red color in the right-side menu in the enrollment window? Version (include the version you are using, if applica… -
benefits new dependents are not getting evaluatedThe newly added dependents are not getting evaluated when a life event is processed. Example - new child is added, the child does not get listed in the EE+children optio… -
Benefits: Open Enrollment Rates IssueHi, Is there existing Problem for rates calculation? Currently we are configuring OE and while testing the rates are not calculating right? Supposed to be calculated for…
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Requirement to assign same beneficiary to different plans (life insurance)Summary: We have client requirement to use setup same beneficiary for two different plans and employee will only add the beneficiary under one plan enrollment and the ot… -
Life event based of duration of absenceI want to trigger a life event based on duration of unpaid absence When unpaid leave is> 12 weeks, there should a life event triggering . How to achieve this?
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Redwood Benefits – Add Helpdesk Deep Link in “Need Help? Contact Us” SectionSummary: Hi everyone, We’re currently rolling out Redwood Benefits for one of our clients. On the employee self-service page, the right-hand panel shows the “Need Help? …