Benefits Employee Self Service
Discussion List
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The plans like HCFSA, HSA has to end date in the termination date and not on the day beforeOn the occurrence of the life event, 'Termination', I want to end date the plans on the day of the termination event and not on the day before termination. eg: If an emp… -
How to stop Unrestricted life eventsSummary: We want to stop unrestricted life events from triggering when an employee Makes Changes. Content (please ensure you mask any confidential information): Previous… -
Redwood Benefits AI Agent - Chat logSummary: Chat log/Chat history from Benefits AI Agent Content (please ensure you mask any confidential information): Hi Team, Is anyone aware whether we can extract the …
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How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any …
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Error when employee trying to add Beneficiary OrganizationSummary: Employees trying to enter beneficiary organizations are getting the below error. Confirmed that the Manage Person Beneficiary Organizations (ORA_BEN_MANAGE_PER_…
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Hide Delete Button on ContactsWhat is the best way to hide the delete button on the contacts within the benefits enrollment flow? When employees enroll in benefits through Benefits Self Service, in t… -
Coverage change after open enrollment window is startedSummary: Coverage change after open enrollment window is started Content (please ensure you mask any confidential information): Hi, We would like to know that if in a si…
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Making changes to Open Enrollment electionsSummary: Here is the scenario & I'd like to know what solutions Oracle can provide to automate this process. Current State Scenario: - Employee enrolled in benefits & th… -
Unable to re-order Quick Actions under Me and My Client Groups for BenefitsSummary: We are trying to re-order the Quick actions in Benefits Service Center and Benefits Activity Center. Content (please ensure you mask any confidential informatio…
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Standard Rate value rounding up to two decimal placesSummary: In HCM Benefits , the Rate value(Primary/Secondary) in the Benefit enrollment page rounds up to two decimal places automatically. However, we have a business re…
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"Rehire" Life event not getting triggeredSummary: For employees undergoing Rehire scenario, Rehire Life event must be triggered & eligibility/Enrollment opportunity must be evaluated accordingly. However, that …
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Confirmation statement link redirected from the View Report button in Self-service pagesWe would like to understand if we can change the link/pathway which is being redirected to, upon clicking the "View report" button in the Benefits self-service pages. As…
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How to incorporate coverage amount limitation for an employee entered coverage based on ageThere is a requirement for the policy's payout amount once you reach a certain age. For life insurance policies at age 65, the benefit is reduced to 65% of the original …
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Benefits Landing Page foreground and background images not workingSummary: Hillsborough County is using VBS Express on the Benefits Landing Page to load a foreground and a background image. To ensure they are visible to all of our agen…
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Redwood- can we hide Express mode from Choose how you want to enroll in self service benefitsSummary: In the Redwood self service page, where the emp gets the option of enrollment via Choose how you want to enroll→ Express or Discovery , can we hide either of th…
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Life Events for Death of Dependents (Only Children+Spouse)- Using Related Person ChangesSummary: Hi Team, We are creating a new Life event Death of Dependent(Only Spouse and Children) We are trying to achieve this by using Related Person Changes -Data Chang…
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Rate Calculation based on Age of Spouse or PartnerInviting suggestions from Community Experts for below requirement and review on approaches tried so far: Rate Calculation = (User Inputted Coverage Amount/10,000)X(Age B… -
Is it possible to show all rates on the Summary Tiles during Employee Self Service Enrollment?Summary: In Redwood, for Medical and Dental coverage with Domestic Partners, there is Pretax, Aftertax and Imputed Earnings associated with those options. In the Respons… -
Auto enrollment in one plan based on another plan enrollmentSummary: We have a requirement where we need to ensure that when employee selects HDHP plan and option Employee Only, then employee should be automatically enrolled into…
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How to default "Show Benefits" as "Open Enrollment"we have used below link in Oracle Alerts to show enrollment summary . But when user comes to this page, Automatically "Current Enrolment" is selected. We want it to defa…
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How to Hide 'Enroll now' button from Benefits Self Service page ?Summary: How we can hide Enroll now button from benefits self service page? Content (please ensure you mask any confidential information): Version (include the version y…
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Default value or Minimum Value "0" is not working in primary fieldSummary: Hi Expert, We having an issue when we attempting to enter the "0" Value in Primary Field after that we are not able to proceed or submit the plan, Even our Min …
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Eliminate the actios to add, edit and delete contacts in Redwood Benefits pagesSummary: With the upgrade 25 B we were able to hide the add button for contacts from the "Before you enroll - Verify people you'd like to cover". But we still need to hi…
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How do you hide the edit buttons on Name and National Identifier section on Benefits Contact page?Summary: We have a business requirement to restrict changes for contact record's name and national identifier. How do we hide the pencil icon under the Name and National…
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Benfits Rate recalculation when there is change in Fast Formula LogicFor Basic Employee Life Plan we are calculating Rate value based on FastFormula and the system is live but there is change in logic so how do we change it for exsisting …
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Benefit: SSN missing causing suspension of PlanHi, We are experiencing an odd behavior where the coverage of one of our plans is suspended because of SSN: Can someone help us or experience this? Thanks! -
Banner details not showing correctlyHello, I notice when I open the window for Open Enrollment the " Enroll Now" button doesn't change to Update Enrollment, is there something else I have to do to enable t… -
Redwood Benefits - rate display on enrollment tilesSummary: We are testing Redwood with the goal of going live with 25B. We have a $0 employee premium plan and the employer premium is appearing on the enrollment tile, wh… -
Redwood - Plan compare button not coming in enrollment flowSummary: Plan compare button is not coming in the enrollment flow in the self service enrollment flow in redwood page. The lookup had been enabled as per the docs- https…
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how to hide "Choose how you want to enroll" under self service benefit enrollmentSummary: Hi , we want to hide "Choose how you want to enroll" under "before you enroll" redwood self service benefit enrollment, if there any way to hide it. Content (pl…