Redwood
Discussion List
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Unable to add Custom Email Address/HR Help Desk Link under "Need Help? Contact us" OptionHello Team, We have a requirement to add a custom email address or HR Help Desk link under the "Need Help" option, which is currently available under the Me > Benefits p… -
Redwood: VBS Personalization in Family & Emergency Contacts not reflected in Before you enroll pageRedwood: Visual Builder Studio Personalization in Family & Emergency Contacts not reflected in Before you enroll page -
New Redwood Benefits Summary Pages not viewable - 25ASummary: Hello! We are in the process of starting 25A testing in our lower environments. The profile options ORA_HCM_VBCS_PWA_ENABLED and ORA_BEN_ADMINISTRATIVE_ENROLLME… -
Will 25B include adding a Guided Journey at the section level (not page level)?Summary: We would like to add a guided journey at each train stop in the enrollment process. Is this functionality coming in VBS? -
Can we hide selections on New Life Event in VBSSummary: When I edit the Report a Life Event" in VBS I am not getting any options to hide the selections under Whom this life Event is for. Is this possible? I did see a… -
Redwood: How to hide attributes in My contacts > New contact under Before you enrollSummary: Redwood: How to hide attributes in My contacts > New contact under Before you enroll. Example: We need to hide From Date and To Date from Phone details, Email d…
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Redwood Demographic Info sect unavailable while editing contacts in Before you enroll Benefits pageSummary: Redwood: Demographic Info section unavailable while editing contacts in Before you enroll Benefits page Content (please ensure you mask any confidential informa…
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Can you create a custom Self-Service Grouping on a Benefits Life EventIs it possible to create a custom Self-Service Grouping in the Benefits Module on a Life Event? We are testing Redwood Benefits. We have Life Events that are applicable … -
Redwood Benefit Court Order page missing type fieldSummary: In RUI, the "Type" field under the Details section is required and has a dropdown, but in Redwood, this option is missing and cannot be enabled from the Visual …
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the life event doesnt get wiped off from self serviceredwood benefits 25a, after voiding the life event from the my client groups -> Benefits Summary, the life event doesn't get wiped off from the self-service' Report a li…
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How to add text, images and link at plan levelSummary: We have a requirement wherein we want to attach links at plan level. Please see the below screenshot. Can this be achieved through configuration? Please assist.…
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Unable to view Enroll Button on Benefits Summary Redwood pageSummary: After evaluating a potential life event, the life event shows under evaluated life events, and shows the amount of days available for enrollment, however the En…
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Business Rules on Before You Enroll Redwood PageSummary: Hi, We are trying to hide Statutory Dependent Field and Disability Status Field from the Before You Enroll Redwood Page, but currently aren't able to do so sinc…
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document type description is automatically prefixed with <p> and suffixed with </p>Summary: Updated the document type ' Enrollment Document' description to 'HOOPP Enrollment or Waiver Form' but from the self-service document of records page, the name s…
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Text in assigned benefitsSummary: Hello community, Is there a way to put a text on the options displayed in enrollment summary in Redwood UI? When we pass the mouse over the box a click option i…
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Can completed Pending Actions be suppressed in Redwood ESS?Summary: Previously, the pending actions tile in My Benefits would only show the pending actions that are still pending. In Redwood, it looks like it displays all of the…
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Post-Enrollment Survey Conditional Questions are not working - How do I link the two questions.Summary: Conditional Question are not working. 1st question - "Did you have enough tools to make an informed decision about your benefits?" Yes/No If the employee select…
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Redwood Court Order Page not displaying Plan Type List of ValuesSummary: We have enabled Redwood Benefit Court Order page, and the plan type is not displaying any values. We have no issue with this in responsive UI. We have already a… -
When does Benefits Admin Page transition to RedwoodSummary: We are testing Redwood and turned on all Profile options but noticed that the Benefits Admin page is not in redwood. Should this be the case? Content (please en…
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Error "Autocompletion failed" when using search in Benefits Service CenterSummary: Navigate to Benefits Administration > Enrollments > Search Person If we type the name/ID in and accurately select the record, we do not have any problems. Howev…
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Report a life event tile missing under Me --> BenefitsSummary: Report a life event tile missing under Me --> Benefits post enabling benefits redwood in dev environment. How to add Report a life event tile under Me —> Benefi… -
After adding a new court order in Redwood, there are no dependents to selectSummary: We have recently enabled and are testing the Redwood Benefit Court Order Page and have followed all the enablement steps and updated our security roles with the…
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Redwood Time and LaborSummary: Hello, I hope someone can help us here In Classic UI, if a Project needs to have the status changed, the system will notify you what row needs to be updated. In… -
Prevent Duplicate Contacts - RedwoodSummary: I'm looking for a way to prevent duplicated contacts on the Redwood UI. I saw previous posts on how to do it with Autocomplete, but since converting to Redwood,…
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how to hide Need Help? section in Employee Self Service Benefits redwoodSummary: how to hide Need Help? section in Employee Self Service Benefits redwood Content (please ensure you mask any confidential information): how to hide Need Help? s…
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Redwood: Unable to edit Benefit Coverage ChargesWe are implementing Redwood benefit pages, and have noticed that the option to edit Benefit Coverage Charges on a bill is not there. This option is available in responsi…
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Customize "Tobacco Use" field only for contacts in VBSSummary: Need to make the field "Tobacco Use" "read only" only for the contacts Content (please ensure you mask any confidential information): We need to make the Tobacc…
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Option Instruction Text not showing up in Redwood self service enrollmentSummary: Option Instruction Text not showing up in Redwood self service enrollment Content (please ensure you mask any confidential information): Hi team, We have a requ…
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Enabling Approvals for self reporting life eventsSummary: As part of the 24D release, Enable Redwood Experience for Approvals and Alerts in Benefits Report a Life Event Page feature was delivered in HCM Benefits module…
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People to Cover Page: Context attribute behaviour is different in Redwood PageIn Responsive Pages, Context attribute is a LOV field, but in Redvood Page is a plain text field. This is not the expected behaviour for it. Any solution for this? Thank…