Redwood
Discussion List
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Benefits -Issue with Benefits - Potential Life Events Real TimeSummary: We are getting an employee with Benefits - Potential Life Events Real Time report as New joiner detected with a date , however there is no New Joiner detected f… -
How to setup a Donation plan and link to Open EnrollmentSummary: Currently, we have a program that allows our team members to donate money from their paychecks to help other team members in need. However, it is a manual proce… -
Redwood Benefits - How to update the 'Need Help? Contact Us' section in Self ServiceSummary: On the Benefits Redwood Self Service page, under the 'Need Help? Contact Us' section, there is a message: 'After representatives are assigned, you can see them …
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
Redwood: Need to Change Text of HSA "Coverage" FieldHello all, I have a recent requirement to change the text of the HSA "coverage" field to something more intuitive like "Total Annual Employee Elections". This is a redwo…
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BIP query to extract list of administrator profile values for RedwoodSummary: Can somebody help with a query to fetch list of Administrator Profile values. We want to extract a report from BIP to see total list of Redwood Profile options …
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Configure AI PromptsSummary: Dear Expert, How and where we can use this Configure AI Prompts I can't find any documents which can help. there is one document and it's saying about publish I…
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Need to pull a history report for a specific backed out/voided Life EventWe are showing open enrollment events that were voided originally on 12/24/25; however through the scheduled process we are unable to locate this the Benefits Administra… -
Allow Employees to Select Plan First then allow them to select the coverage optionSummary: Any Method to allow the user to select a Plan tier before having to select the enrollment options. Currently we have HSA Medical Plans and Health Savings Accoun…
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Employee does not have any event in started state but still appears in the started event listEmp does not have any open or started event associated however the emp appears in the started event list in the benefits activity center.
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We need to remove rejection reason from benefit approvalsWe need to remove rejection reason from benefits approvals and add new one's. From where can we achieve this.
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Enrollments are displaying the plans out of their hierarchical order in 25B RedwoodSummary: When looking at the enrollments for the employees, the first 14 benefit plans display in their proper order; however, the remaining benefit plans are out of ord… -
New ways to track Employee Wellness and TobaccoSummary: We currently use the built in tobacco field in Person Info and we built an EFF to track Wellness Flags. Both of which contribute to the deduction amounts from T…
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Pension Scheme ER calculation Formula not working on Redwood pageHi All, We have recently enabled Redwood pages for Benefits and ESS along with the My Pension page for UK legislation. After enabling the My pension page we observed tha…
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Unable to do VBS Customization for functionalities under benefits activity centerWe have a inquiry role requirements for Benefits module. Earlier we had raised an SR and Oracle confirmed that this is a GAP from Oracle where the view only privileges o…
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Field level validations are not working in create contact page under redwood benefits moduleSummary: Requirement to apply warning messages for DOB and Gender fields. With the use of validations in redwood, I am able to apply warning messages on existing contact…
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Why would employee show up multiple times in benefits activity centerSummary: Employee has multiple rows when searching for their record in the Benefits Activity Center. Content (please ensure you mask any confidential information): When …
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Spouse Supplemental Waive plan is not defaulted Plan when Proof of good Health is Denied.Summary: Hello All, Working as Expected: During open enrollment when an employee enrolled into Spouse Supplemental plan, the plan is getting suspended due to Proof of Go…
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Pending action items are not cleared with manage action items job.We are trying to clear pending actions for Birth and Marriage certificates through Manage Action Items Jobs. Unfortunately nothing is getting cleared for few employees a…
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Components are disabled in visual builder studio.Summary: We need to add Static text in benefits redwood quick action page (Before You enroll). While try to add it using components in advanced mode in VBS, the componen…
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How to configure "Change HSA contribution" Life Event Enrollment window as of event date.Summary: Hello All Please suggest the configuration required all "Chage HSA Contribution " self reported life event to be available for enrollment only for a day. In the…
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Terminated employees is not showing in Benefits Activity CenterThe terminated employee is not showing in Benefits Activity Center search results, i have already tried with the effective date and the 'Include Terminated Work Relation…
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User Interface Text - Dynamic ConditionsWhether it is possible to change the user interface text conditionally in VB Studio Pages Regards, Mukesh e):
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Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …
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How to track open enrollment in each stage (Did not click/not submit/ submitted)Summary: How to track open enrollment in each stage (Did not click/not submit/ submitted) 1.Who clicked enroll but did not submit -> In progress 2. Who clicked enroll an…
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Default Beneficiary Organization to Trust without having to see Existing OrganizationSummary: In Benefits Self-Service, when adding a beneficiary, we do not want users to have to select Trust. We would like to default this field to Trust, so that Existin…
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Display coverage amount during enrollment without clicking on view details or in submit pageSummary: Can we display coverage amount during enrollment without clicking on view details or in submit page in Oracle fusion Benefits Redwood Content (please ensure you…
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Redwood - Benefits Admin is not able to add or edit SSN for existing dependent in People to CoverSummary: Our Benefits Admins are receiving permissions message when trying to add an SSN for an existing dependent. All of the fields are set to visible for NID section …
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Redwood - Unable to edit the coverages amount in plan as Ben admin while enrollingSummary: Redwood - Unable to edit the coverages amount in plan as Ben admin while enrolling, but with same access we can in another instance. Please help me what is brok…
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People to Cover redwood page error in Demographic section for HR userSummary: 'Sorry, you don't have the permission to perform this action' issue on People to Cover redwood page Content (please ensure you mask any confidential information…