Redwood
Discussion List
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Redwood Benefits: Data Security RolesHi, We encounter this error after adding all of the roles and privileges and even though we regenerate the roles. I need to regenerate them again so that this error will… -
Is it possible to re-order benefits programs list of values on employee self-service?There are two benefits programs, 1. Health and Welfare and 2. FSA Transit and Parking Program. On redwood ESS page, it sorts in ascending order (#2 shows first which is … -
Looking for Table Name and Column Name details to create a Global Transfer Life event.Summary: Hi, We have a requirement from the customer asking for global transfer life event. However when we are trying a create person data changes and not able figure o…
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Enrollment summary-personalize text after submitting enrollmentsSummary: Can Enrollment summary text be personalized after submitting enrollments? Kindly advise. Content (please ensure you mask any confidential information): Version …
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Should we schedule Ingest Benefits Person Search Data to run on a regular basis?We are experiencing intermittent issues where we cannot query an employee in the Benefits Activity Center. If we run the Ingest Benefits Person Search Data process for t… -
Benefit Administration > Benefit Activity Centre-shows the enrolments and pending action but no dataIn the new Redwood Benefit activity center - under the benefits summary page, the sections - Enrolments and pending actions shows no data, just the sections are visible.…
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Redwood Benefits Self Service Page - Inactivate task Verify people you´d like to coverSummary: Redwood Benefits Self Service Enrollment was deployed in 24D. We need to hide or inactivate the task "Verify people you´d like to cover". How can I do this? Con…
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Enroll in Benefits for Open Enrollment change elections screen to elect dependents isn't popping upSummary: I have set up Open Enrollment and testing. I have Medical, Dental and Vision set to Enrollment Rule - Current can keep or choose; new can choose and Default New…
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Can we hide primary care physician section redwood benefits summary page when we click on the planSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to add customization text for change beneficiaries under Quick actionsSummary: Can we add personalization text under change beneficiaries? Content (please ensure you mask any confidential information): Version (include the version you are …
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How do I remove duplicate Pending Action items?Summary: How do I remove duplicate Pending Actions from the ESS benefits page? Content (please ensure you mask any confidential information): Under Pending Actions, ther…
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Intermittent Benefit Activity Center Search Issue After 25B UpdateAfter updating to version 25B, I ran the "ESS job to create index definition and perform initial ingest to OSCS" process with the ingestion value "fa-hcm-personbenefits"… -
Benefits Activity Center - Filter functionality to exclude future dated Detected life eventSummary: We are trying to exclude/filter out future dated detected life events from appearing under the Life Event Status - Detected status filter. An example of a futur… -
How can we hide the details under Total when there is an open period and view Enrollments?Summary: We would like to hide the details in the View Enrollments section, since they are not needed. Therefore, we decided to remove them from display. Content (please… -
Redwood Benefits: Override EnrollmentHi, Can we turn off Override Enrollment for specific roles? We have Benefits Specialist View Only and we don't want them to override anything. Thanks! Rechiel
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Hiding Annual Amount and Annual Cost in RedwoodSummary: Hide Annual Amount and Annual Cost in Review and Submit page - Benefits Self Service Content (please ensure you mask any confidential information): Hi Team, We …
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Edit text under Coverage HSA Amount FieldSummary: Hello All We have an requirement to EDIT the text under HSA Coverage field. Can we update the verbiage? Snapshot below for your reference. Thanks Mono Content (…
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How to change the Benefits ESS landing page UI text in redwood?Summary: How to change the text marked in the below screenshot. The customer wants the following changes 'Your Benefits' text to 'Life Insurance' 'Your enrollment window…
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The new hire coverage start date formula is giving error while evaluatingWe are getting the following error while evaluating the new hire event - We are using the following formula and are unable to troubleshoot - DEFAULT FOR PER_REL_ORIGINAL…
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Is there a way to hide the Legal Disclaimer after employee accepts in Benefits RedwoodSummary: Is there a way to hide the Legal Disclaimer after the employee accepts it at the beginning of Open Enrollment for Redwood/Visual Builder or is this as designed …
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Set up configure validation to prevent duplicate dependentsSummary: Does anyone know how to configure fields and regions or configure validations under a New Contact under Me>Benefits>Before you Enroll>People to Cover to prevent…
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How do you add values in Plan Name drop down list in Primary Care Physician?Summary: Can not create a Primary Care Physician entry because the required Plan Name field does not have any values. The employee does have a medical plan and option el…
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Redwood Benefits: Change BeneficiaryHi, There is a new Feature in Redwood where employee have Change Beneficiary under Quick Actions: Question: What is the purpose of this? When an employee use this withou…
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Can you change the display of plans in redwoodSummary: We have 3 medical plans and working through Open Enrollment set up. Is there a way in Redwood so that we can have 3 columns where PPO Plus has EE only, EE+ Spou…
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Redwood Benefits 24D: Hide tasks in Before you enroll and Post-enrollment sectionRequesting assistance on how to hide tasks like Get to know your benefits, Choose how you want to enroll under Before you enroll section and sections like Post-enrollmen… -
Unable to do VBS Customization for functionalities under benefits activity centerWe have a inquiry role requirements for Benefits module. Earlier we had raised an SR and Oracle confirmed that this is a GAP from Oracle where the view only privileges o…
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Size for Benefits banner imageMe > Benefits What is the dimension for background and foreground image of this benefits banner
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Will the Change Beneficiaries quick action in Benefits Summary for administratorsSummary: Do not see the Change Beneficiaries quick action in Benefits Summary for administrators, is that expected? Is there a way for us to enable that for our administ… -
Plus sign for national identifiers under People to Cover in Ben Admin is not displayingSummary: We had this set to True on the Add National Identifier Section to show Add Icon Section. When I log in as the administrator and there is already dependent liste…
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How do I enable the Benefits Analyst AI Agent?Summary: According to the article below, "the benefits analyst AI agent is available now". Besides the Customer Connect session on December 9th, is there any other docum…