Redwood
Discussion List
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Override eligibility feature is not available in RedwoodSummary: Override eligibility feature is not present in redwood.Can we expect the functionality in future release ? Content (please ensure you mask any confidential info… -
Redwood Benefits Self-Service - Hide Program in dropdownSummary: Hi, as we are close to rolling out Redwood for Benefits, is there a way to: #1 Hide a Program in the drop down on the associate's benefits self-service page? We…
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Annual cost calculation is wrong in redwood benefits summary and confirmation pageSummary: While testing the Self service Benefit enrollment, found the wrong annual cost, we are on biweekly payroll. It should be Total Cost per Pay Period 26 which is 2… -
Redwood Benefits Self-Service Enrollment and Pending Actions page under My Benefits not loadingThe newly launched Redwood Self-Service Enrollments and My Benefits page (Pending Actions) in 24D update is not loading up even after adding all the required privileges,… -
Pending Actions link in Summary of Elections at Open Enrollment not working after Redwood Go LiveSummary: The Summary of Elections at Open Enrollment alert contains a link for Pending Actions to be completed. After going live with Redwood, that link no longer works.…
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How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any …
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Redwood Benefits Self-Service Enrollment does not show started Open eventSummary: Redwood Benefits Self-Service Enrollment does not show started Open event. In the PROD environment, the BA sees the Open event enrollment window started on 5/15…
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How to customize the message after enrollment submissionHi Team, Could anyone please help on How to customize the message after enrollment submission in self-service enrollments.
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Redwood Self-Service Benefits Welcome Page CustomizationSummary: How to personalize the Self Service Benefits enrollment Welcome page. Video attached. 24D -
Need to Change the Current layout of Redwood employee enrollment PageSummary: We need to change the enrollment page layout for employees and Administrator in Redwood Pages. Currently employee see the enrollment plan and option separately …
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Unable to view benefits relationship under redwood pageSummary: Unable to view benefits relationship under redwood page. All roles are updated according to the guide, also added seeded benefits roles to test. Unfortunately B…
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How to add a quick link on the Benefits Summary PageSummary: In Redwood on the Benefits Summary page, how do I add additional "Actions"? I'd like to add "Personal Details" page and "Contact Info" as a quick link. Is this … -
Oracle Fusion Supply Planning – Redwood UI, unable to delete a page or page groupSummary We are configuring Redwood UI, for Supply planning and Demand planning. We created Some Page and Page group. When we tried to delete some Page group or Page, it …Suresh_Avaldar 34 views 3 comments 0 points Most recent by Scott Malcolm-Oracle Supply Chain Planning and Collaboration -
Where can I turn on employee's eligibility for employee to delete self service life eventSummary: Where can we turn on the delete button in the new Report a Life Event. I didn't see an option in Redwood or Self Service set up in Benefits. Content (please ens…
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Getting error " URL request parameter finder with value" in benefit edit contact pageSummary: Navigation : Benefit Administrator > Benefits Activity Center > Open an employee >> People to Cover > Edit Existing Contacts Getting below error, any reason why…
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BIP query to extract list of administrator profile values for RedwoodSummary: Can somebody help with a query to fetch list of Administrator Profile values. We want to extract a report from BIP to see total list of Redwood Profile options …
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Redwood: How to rename Enroll Now/Update Enrollment button in My Benefits page?Summary: Redwood: How to rename Enroll Now/Update Enrollment button in My Benefits page? Content (please ensure you mask any confidential information): Version (include …
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Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tileSummary: Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tile Content (please ensure you mask any confidential information): Version (include the versi…
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Enabling veteran self identification status and to personalize a text under demographic sectionSummary: I'm trying to enable a Legislative Info - DFF under demographic section but unable to view in the section.Also I'm trying to insert a personalized text using gu…
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Access Benefits Guide from Self-Service Enrollment FlowSummary: Has anyone embedded Employee Benefits Guide in Redwood enrollment flow yet, without pointing to an intranet site? If so, can you share the details on how to ach… -
Evaluated Life Events section: when there is an open enrollment, a bug occurs when adding dependentsSummary: The panel shifts, preventing us from selecting, clicking, or updating anything within the 'Add Dependent' section of a program. Content (please ensure you mask … -
VBS REdwood customization - How to turn on the toggle button on Redwood UI pagesSummary: How to turn ON the toggle button by default Content (please ensure you mask any confidential information): How to turn ON the toggle button by default We are tr…
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Unable to view W2 and W2c documents in Document RecordsSummary: Hi, We are unable to view W2 and W2c documents in Document Records, even though they are marked as active. Are there any additional configurations or setups req…
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Redwood’s plan option labels are confusing while making an electionSummary: When employees are selecting their benefits, each plan includes an “option name,” which in our case is labeled Enrolled. That’s been a bit confusing—since it sh…
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Benefits Activity Center Error on Benefits Summary PageSummary: After opening an employee record in the Benefits Activity Center, their benefits are not loading and I see the following error under the actions section: "An un… -
How to enable multiple assignments for benefit relationshipSummary: We are rehiring a retiree into a non benefit eligible role. Therefore, we need to change their benefit relationship assignment to their original role they retir…
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Benefit relationship page is not showing in Redwood UISummary: Benefit relationship page is not showing in Redwood UI We have all these roles added but still Benefit relationship page is not showing anything. Manage Benefit…
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Unable to Delete the Benefit Relationship after Rehire in RedwoodSummary:For one of our client ,We rehired a terminated employee and tried to cancel the Work Relationship . But to do that we first need to delete the Benefit Relationsh…
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Redwood - Swap the order of the Decline and Accept buttons in Benefits AuthorizationLooking to swap the order of the Decline and Accept buttons so that Accept is first in the Benefits Authorization. I can't find a way in VBS, but wanted to put it out th…
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Remove ability for self service to add Evidence of Insurability - BenefitsWe have a 3rd party that handles our EOI documents so the business is asking that while we still require these documents overall, we remove the ability for self-service …