Redwood
Discussion List
-
Wanting to add a date field to enrollments basic details under benefits summarySummary: We are looking to have a date field added under the basic details of one of our benefit enrollments Content (please ensure you mask any confidential information… -
Can we hide the pending actions-Close Past Optional Action Items Bulk?Summary: Our requirement is can we hide the close past optional action items bulk button under pending actions? Content (please ensure you mask any confidential informat…
-
How to close pending action items for Benefits CertificationOnce the enrollments are completed by employees and the certification is submitted, it correctly routes for approval. After the approval, when I attempt to run the Manag…
-
How do I hide/remove Unenroll button on some benefits in Redwood?Hello, How do I hide the Unenroll button during enrollment for benefits that are automatically enrolled to an employee? Benefits like basic life, long term disability, e…
-
Benefits Certification Fast-formulaThe requirement is that certification should only be triggered if the child is over 21 years old. For children under 21, certification should not be triggered. Could any…
-
Unable to upload documents on behalf of the employeeSummary: Hi, I'm trying to upload an enrollment document on behalf of an employee. Even though the document is already set up and it appears as a pending action, I can n…
-
Can we hide Person info and Person Beneficiary Organization from benefits summary pageSummary: Can we hide Person info and Person Beneficiary Organization quick actions from benefits summary page Content (please ensure you mask any confidential informatio…
-
Redwood - Add/Edit button not visible for Address under People to coverSummary: Add/Edit button not visible for Address under People to cover Content (please ensure you mask any confidential information): Version (include the version you ar… -
How Hide the word "self" on a plan – Benefits Self Service or AdministrationContent (please ensure you mask any confidential information): Hello Team, When we open an enrollment, we can enroll in a program composed of one or several plans. Insid… -
Redwood Dependent DesignationSummary: With the 25A release, we now have the capability to designate dependents through the pending action item. According to the release notes, 'Contacts that are add…
-
We recently enabling benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card hideSummary: In benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card we don't want display the Temporary ID Card in redwood page, Is there any possibili…
-
how to remove the text under benefits Self-Service Enrollment?Summary: How can I remove the text under "Self-Service Enrollment" on the Redwood screen? Content (please ensure you mask any confidential information): Version (include…
-
Can we personalize the text in demographic section under People to coverSummary: Can we personalize the text in demographic section under people to cover? Content (please ensure you mask any confidential information): Version (include the ve…
-
How to personalize the banner background image URL & banner foreground image URL in ESS landing pageSummary: We have requirement to personalize the banner background image URL and banner foreground image URL in employee self service landing page,how do you upload the i…
-
Validation is not working in people to cover>Create new contact page in benefitsSummary: Validation is not working in people to cover>Create new contact page in Benefits Activity Center Before you enroll page. Benefit Summary Page. We wanted to rest…
-
Redwood Benefits: Data Security RolesHi, We encounter this error after adding all of the roles and privileges and even though we regenerate the roles. I need to regenerate them again so that this error will… -
Is it possible to re-order benefits programs list of values on employee self-service?There are two benefits programs, 1. Health and Welfare and 2. FSA Transit and Parking Program. On redwood ESS page, it sorts in ascending order (#2 shows first which is …
-
Looking for Table Name and Column Name details to create a Global Transfer Life event.Summary: Hi, We have a requirement from the customer asking for global transfer life event. However when we are trying a create person data changes and not able figure o…
-
Enrollment summary-personalize text after submitting enrollmentsSummary: Can Enrollment summary text be personalized after submitting enrollments? Kindly advise. Content (please ensure you mask any confidential information): Version …
-
Should we schedule Ingest Benefits Person Search Data to run on a regular basis?We are experiencing intermittent issues where we cannot query an employee in the Benefits Activity Center. If we run the Ingest Benefits Person Search Data process for t… -
Benefit Administration > Benefit Activity Centre-shows the enrolments and pending action but no dataIn the new Redwood Benefit activity center - under the benefits summary page, the sections - Enrolments and pending actions shows no data, just the sections are visible.…
-
Enroll in Benefits for Open Enrollment change elections screen to elect dependents isn't popping upSummary: I have set up Open Enrollment and testing. I have Medical, Dental and Vision set to Enrollment Rule - Current can keep or choose; new can choose and Default New…
-
Can we hide primary care physician section redwood benefits summary page when we click on the planSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
How to add customization text for change beneficiaries under Quick actionsSummary: Can we add personalization text under change beneficiaries? Content (please ensure you mask any confidential information): Version (include the version you are …
-
How do I remove duplicate Pending Action items?Summary: How do I remove duplicate Pending Actions from the ESS benefits page? Content (please ensure you mask any confidential information): Under Pending Actions, ther…
-
Benefits Activity Center - Filter functionality to exclude future dated Detected life eventSummary: We are trying to exclude/filter out future dated detected life events from appearing under the Life Event Status - Detected status filter. An example of a futur… -
How can we hide the details under Total when there is an open period and view Enrollments?Summary: We would like to hide the details in the View Enrollments section, since they are not needed. Therefore, we decided to remove them from display. Content (please…
-
Redwood Benefits: Override EnrollmentHi, Can we turn off Override Enrollment for specific roles? We have Benefits Specialist View Only and we don't want them to override anything. Thanks! Rechiel
-
Hiding Annual Amount and Annual Cost in RedwoodSummary: Hide Annual Amount and Annual Cost in Review and Submit page - Benefits Self Service Content (please ensure you mask any confidential information): Hi Team, We …
-
Edit text under Coverage HSA Amount FieldSummary: Hello All We have an requirement to EDIT the text under HSA Coverage field. Can we update the verbiage? Snapshot below for your reference. Thanks Mono Content (…