Redwood
Discussion List
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Can you change the display of plans in redwoodSummary: We have 3 medical plans and working through Open Enrollment set up. Is there a way in Redwood so that we can have 3 columns where PPO Plus has EE only, EE+ Spou… -
Redwood Benefits 24D: Hide tasks in Before you enroll and Post-enrollment sectionRequesting assistance on how to hide tasks like Get to know your benefits, Choose how you want to enroll under Before you enroll section and sections like Post-enrollmen… -
Unable to do VBS Customization for functionalities under benefits activity centerWe have a inquiry role requirements for Benefits module. Earlier we had raised an SR and Oracle confirmed that this is a GAP from Oracle where the view only privileges o…
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Size for Benefits banner imageMe > Benefits What is the dimension for background and foreground image of this benefits banner
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Will the Change Beneficiaries quick action in Benefits Summary for administratorsSummary: Do not see the Change Beneficiaries quick action in Benefits Summary for administrators, is that expected? Is there a way for us to enable that for our administ… -
Plus sign for national identifiers under People to Cover in Ben Admin is not displayingSummary: We had this set to True on the Add National Identifier Section to show Add Icon Section. When I log in as the administrator and there is already dependent liste…
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How do I enable the Benefits Analyst AI Agent?Summary: According to the article below, "the benefits analyst AI agent is available now". Besides the Customer Connect session on December 9th, is there any other docum… -
Seeing inconsistent View all enrollment results in Redwood ESSIn Redwood, ESS, under the Enrollment Summary section, when you View all enrollments, we are seeing inconsistency with the information that populates in the per pay sect…
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I want to store the PDF files in CX fusion some location and retrieve the files using AI AgentSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Open Enrollment for 2026 using non-Redwood pagesSummary: We are planning to deploy Redwood Benefits pages after our Open Enrollment period in November, and looking for input. Content (please ensure you mask any confid… -
Having issues with Search in Time Cards, Benefits after 25CSummary: We upgraded to 25C. Since then there has been intermittent issues related to Search and performance. We noticed payroll co-ordiantors are intermittently not abl…
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Can we edit/change the list on the Quick Action on Benefits?Summary: We need to change the links on the Quick Action section on the Benefits Page Content (please ensure you mask any confidential information): Version (include the…
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Best practice to create branches in VBS with in one workspace for multiple requirements in DEVSummary: Advise on the best practice to create branches in VBS when one developers are working on multiple requirements. Content (please ensure you mask any confidential…
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Request to Hide Cost Information on Benefits Enrollment ScreenWe would like to explore the possibility of hiding the cost information on the Redwood benefits enrollment screen. Context: This specific benefit has no registered fees … -
Redwood - how to Hide Document Records in Benefits Self service (overview) pageWe need to hide the document records only in Benefits ESS page.
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Redwood Benefits: People to Cover and Person Beneficiary OrganizationsHi, What does Person Beneficiary Organizations do? Upon checking it is just adding the Trust and we already have that to People to Cover, what is the difference? If we r… -
Few Links missing under actions (Benefits Summary Page)Hi Team , We are unable to see highlighted actions in benefits summary page (Redwood) , could you please assist us in finding the reason why it is invisble and how to ma…
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Hide "Delete" button in People to cover Redwood UIOur customer needs to hide the Delete button when a employee edits a contact in People to Cover and in Enrollment Journey: We tried with VB Studio business rules but wit…
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Is it possible to require the DOB and Gender in People to Cover in Redwood?Summary: In Redwood Benefits, we use “People to Cover” to add contacts and we are looking to make date of birth and gender required when adding a new contact. Content (p… -
Idea/Request-Hide Self reported life events section under Benefits service centre based on countrySummary: Hide the self-reported life events section under benefits service centre based on country. Currently there is only True/False to hide the section by VBCS in exp…
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How to make a field or section required or optional in Benefits – Contact with VBS ?Summary: We want the National Identifiers section and the Date of Birth field to be either required or optional for specific relationships. Content (please ensure you ma… -
Redwood Benefits: Contingent WorkerSummary: Hi Team, Since CWK search is available only in Benefit Summary and this role is only applicable for Benefits Admin. I was just wondering what PRIV or Role we ca…
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How to make a dependent appear in an open enrollment ?Summary: We want the dependent to always appear on the panel when editing a program and enrolling a dependent in a plan. Content (please ensure you mask any confidential…
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25A - Benefit Summary Search bar - Text color is unreadableSummary: Hi Team, We have a big issue with the implementation of Redwood Benefit in Benefit Summary, the search text is unreadable base on the client color theme. Naviga…
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Cost Break Out on Page Needs to be HiddenSummary: Hi all, We need to hide the cost break out in the Benefits Enrollment Summary Page, such as the Total Cost per Pay Period, Pretax, After Tax, and Annual Cost (T…
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How to add text to the Beneficiary Organizations page?Summary: We are updating the benefits screens to Redwood and need to add some text to the Beneficiary Organizations page. (Path: Me >> Benefits >> Enroll now >> Verify p…
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Can't select plan type in benefits court orderSummary: Using the Benefits Activity Center, I can't select a plan type for a dependent for a court order. When I select this from the benefits service center (non-redwo… -
What are the possibilities of dependent care FSA Calculator, HSA calculator, HCFSAI would like to understand what are the possibilities available for dependent care FSA Calculator, HSA calculator and HCFSA calculator. What are the steps in the configu…
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Oracle AI Studio Vs Digital Assistant AgentSummary: With Oracle planning to release AI Studio in July, I would like to confirm whether it will replace Oracle Digital Assistant for Fusion Applications. For example…
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Redwood – Error while Editing Contact on Address section from Benefits AdminIssue Summary: After enabling the Redwood UI for Benefits Admin in environment, we are encountering an error when attempting to edit the Contact Address section for any …