Benefits Configuration
Discussion List
-
Upload person benefits groups task is missing under person data loadersSummary: In Evaluation and reporting area, under person data loaders Upload person benefits groups task is missing in production. Whereas the same is available in all lo… -
Plan Grouping Modification?Is there not an easier way to change the order in which the plan grouping is displayed to an employee on the "Configure Plan Type Grouping Display"? We want to change th… -
Redwood Benefits: Simulate a Life Event for Benefits AdministratorsThe 26C Upgrade includes a new feature called “Simulate a Life Event for Benefits Administrators.” Could someone explain how this feature works? I checked it, and it doe… -
Redwood Benefits: Simulate a Life EventSummary: We keep getting no search results, when simulating a life event. Content (please ensure you mask any confidential information): Version (include the version you… -
What is the approval date that the BEN_DOCUMENT_APPROVAL alert sends?Summary: Hi Community We are testing the BEN_DOCUMENT_APPROVAL alert client. We found that the approval date field behaves randomly. In some cases, it uses the current a…
-
Interim is not working when employees switches planHello Team, When an employee moves from Plan A to Plan B, we want the system to suspend the new plan (Plan B) and set the old plan (Plan A) as the interim coverage for a…
-
Interim coverage is not getting created for medical and dental plansWe are setting up interim coverage for "Birth Adoption" and "Marriage" Life events which currently suspends the benefit plans. Somehow, interim coverage is created for a…
-
Benefits AI agent Document tool retrieval failing/InconsistentI've got both agents built from Oracle templates, both pointing to the same benefits document through the same document tool (lookup_benefits_policies). I've asked both …
-
Redwood: How can we add extra section in Benefits Summary from Admin perspectiveSummary: We have created Benefits Element Detail section in responsive as per below red marked for Admin page → On Benefits Summary page. It was created as per below usi…
-
Best Approach for HSA Contribution Calculation When Prior Contributions Exceed New Annual ElectionWe would like to understand Oracle's recommended setup or best practice for the following HSA contribution scenario. We observed that when an employee changes their HSA …
-
How to Default the Plan options or Coverage amount by Evaluating the Life eventSummary: Currently we have Life events Full time to Part time and Part time to Full time which the plans will be available based on Eligibility. But now we want when Lif…
-
Default Enrollment Oppurtunity Fast FormulaIt will be great if someone can share me the Default Enrollment Fast Formula which returns the plan and option along with Coverage amount (it can be previous coverage am… -
Child Coverage Start DateSummary: We have below requirement for Coverage start date We have one plan to have different coverage start dates for new born and different for Employee and Spouse Emp…
-
Redwood page : Person Benefits Balance displays for one, while for other it doesnt displayWe are facing an issue mentioned below: Consider we have two Benefits Admin 'A' and 'B'. On responsive page Person Benefits Balance LOV displays for both 'A' and 'B'. Bu…
-
How to get Termination LE's to process automatically when there is a Suspended benefit election?Summary: Hi, is there a rule we need to set up where Termination LE's automatically process and end benefit coverages and rates, when there is a Suspended benefit electi…
-
how to use management level on Job in eligibility profileSummary: Hi All, We have a requirement to create eligibility profile based on management level on Job. IF anyone has done same requirement can you share the approach or …
-
Coverage Amount Reduced Due to Age Change to 70 YearsWe are configuring Voluntary Life insurance where the coverage amount is user-entered during enrollment. Our requirement is that when an employee reaches age 70 or older…
-
Benefits Plan throwing an error evaluating a life eventBusiness Requirement: We have a Benefit Plan where the EE needs to enter a deduction value while enrollment. And then for certain group of employees we need to multiply …
-
Custom rejection reasons are not visible when rejecting a document attached to pending action itemSummary: While rejecting a document attached to a pending action item, client would like to see custom values. Created a extended lookup code and mapped it to one of the…
-
Override the drop-down coverage valueFor the Supplemental Life plan, the coverage drop-down is configured with values from 1x Annual Salary to 5x Annual Salary. However, some of the legacy coverage values w…
-
Benefit coverage overrides reset after next event, but rate still stays the same.Summary: Benefit coverage overrides reset after the next event, but the rate remains the same. When we override the coverage level, the overridden amount only remains un…
-
send automated enrollment summary to employee at the end of enrollment windowSummary: Hi everyone, We have a client requirement to automatically send an enrollment summary to employees at the end of the enrollment window for applicable life event…
-
Benefits Plan & option defaultingCan we default the Dental-Care plan options based on the selections made in the Health-Care plan. For example, if 'Employee + Spouse' is selected under Health-Care, the …
-
Benefit Option Effective 01-Jan-2027: Visible During Open Enrollment Only, Not for Subsequent QLEs.Summary: Question: I need to create a new benefit option with an effective date of 01-Jan-2027. This option should be available and visible only during the Open Enrollme…
-
Select benefits plan option based on another plan option during employee self-service enrollmentSummary: We have a client requirement to select benefits plan option based on another plan option as selected during employee self-service enrollment. For example - If a… -
can we set Approval Process For Benefit Enrollments Of An EmployeeSummary: Content (please ensure you mask any confidential information): Hello, We want to set approval rules for benefit enrollment, basically once an employee enrolls t…
-
DOR Flexfield value list is blankWe built a DOR where one of the Flexfield fields, DEI_ATTRIBUTE1, uses a Value Set as its list of values. This Value Set returns the health plans in which the employee i… -
Person Benefit Enrollment Report at the Benefits Activity CenterThe client offers benefits across multiple countries and has different benefit programs within a country. An employee can be eligible for multiple benefit programs at th…
-
Scheduled process should pick backdated termination employeesSummary: We have the Evaluate Life Event Participation process scheduled to run daily for terminations in prod. HR initiated a termination of an employee on 08/03/2026 w…
-
How to Setup a carry over limit for the FSA plansSummary: We have a requirement to setup carryover of $700 along with the maximum amount for our FSA plan with the upcoming Open enrollment. However, we are not able to f…