Benefits Configuration
Discussion List
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Past dated life events backs out the conversion life eventSummary: Past dated life events backs out the conversion life event Content (please ensure you mask any confidential information): Hi, We have a conversion life event as… -
Custom Alert for EOI SuspensionSummary: How do I build a Custom Alert similar to Benefit Pending Actions Alert to trigger when EOI document is not submitted. Please give me the Filter Expression and R…
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How to configure custom roles to users to grant view-only access to Benefits TransactionsSummary: We are creating custom roles for users, who require read-only Benefits transaction access to the list of access areas below. We cannot find the Duty Roles, Priv…
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Benefits program is present in system but not coming in plan configuration areaBenefits program is present in system but not coming in plan configuration area. When I enroll an employee in Benefits, I can see the program when enrolling. But soon as…
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Benefit program ,Option not visible after 26B upgradeSummary: Benefit Program and Option not visible in the Benefit Admin page after 26B upgrade It it available in the backend as we are able to see this in the Diagnostics …
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Insourcing Benefits Administration: For Plan Year 2026-2027 on Oracle Cloud BenefitsSummary: Discussion: Insourcing Employee Benefits to Oracle Cloud Benefits (Plan Year 2026–2027) Overview: For plan year 2026–2027, prepare to insource employee benefits… -
Not able to see Benefits Program in search resultsSummary: I am able to see the Program during enrollment. It is also coming at the back end Content (please ensure you mask any confidential information): Version (includ…
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Cannot add Manage Benefit Relation (BEN_MANAGE_BENEFIT_RELATION_PRIV) to custon roleSummary: We are implementing Redwood Benefits and are updating our custom benefit roles to use the Redwood Pages. Manage Benefit Relation is missing and cannot be added.…
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Should be able to select waive plan but not change option or across to another plan for medicalSummary: For a qualifying life event, the employee should be able to move from current enrollment (for example: HDHP Emp+Spouse) to waive plan, but they should not be ab…
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Benefit Rate Start Date - Best Practice?Summary: Hi, we have a Weekly payroll and our benefit Rate Start Date is the prior pay period ("Pay period start, before first check, on or after cover start") so a dedu…
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How to trigger life event when either the employee or any of the covered dependent's ageband changeSummary: How to trigger life event when either the employee or any of the covered dependent's age band changes ? Content (required): We have a requirement that rate shou… -
Validate Logs in Fast Formula for Person Change Causes Life EventSummary: We are trying to validate the Logs in Fast Formula but it seems that it is not showing when we run Evaluate Life Event the logs attached in FF is not showing in…
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seeded pending action alert is erroring outSummary: Seeded Pending action Alert is giving error,It was working fine till 25D Content (please ensure you mask any confidential information): Version (include the ver…
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Employee was not able to enroll into the Benefits from Employee Self Service PageSummary: Hello, We are using Seeded Employee role, but the employee was not able to "Enroll" into the Benefits from Employee Self Service Page. We can see that Enrollmen…
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Document requirement not for employee only for AdminSummary Requirement is that the EOI Document pending action should be available only to Admin but not employee. Content (please ensure you mask any confidential informat…
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Retirement Savings Plan Not Persisting for Active E Records After Life Event ProcessingWe are working to ensure that any individual with an active “E” record remains eligible to participate in one of our retirement savings plans. This population primarily …
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Ability to add link to vendor website/add verbiage for employeeSummary: Enrollment certificate has been set up. The Employee can add certificate and /URL. Can we add verbiage to display to employees when they are adding certificate?…
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Does anyone have a template of a Spark 2.0 File for 401K 403b to TPASummary: We are new to Cloud and looking to see if anyone is willing to share their Spark 2.0 Data model with us to send to our 403b TPA TIAA. Content (please ensure you…
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Interim Coverage Displays After Election Change to Decline (EOI Scenario)Summary: We have a Supplemental Life configuration where: Elections above Guaranteed Issue (GI) require EOI When a user elects above GI, the system assigns interim cover…
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Life events not triggering when assignment and salary changes are loaded through HDL file.Summary: When we're trying to load assignment, salary, address changes via HDL loader, Benefit Life Events aren't triggering. Content (please ensure you mask any confide…
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Benefits Alerts not triggering notification nor emailSummary: We are on 25C and have a requirement to notify employees when they have an enrollment window for any admin or self service life events. Once an emp reports a se…
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Is there an option to close Required benefits pending action that suspends enrollmentsSummary: We have a waive plan that requires document to be uploaded (Proof of other insurance) for medical plan. this action suspends the enrollment. Many times employee…
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In Benefits Under ME Tile not Showing the Your Benefits Tile ?Summary: Is the Benefits Under ME tile not showing the Your Benefits tile? Even though we enabled sandbox and EL expression and wrote the condition as YES, we are still …
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Redwood Benefits Relationship ErrorSummary: We have enabled Redwood experience for Benefits. While accessing the Benefits Relationship page, we are getting the following error " You don't have permission …
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Benefit admin approval after employee submitsSummary: Benefit Administrator review and approval for life event after employee submits changes in ESS. Content (please ensure you mask any confidential information): I… -
Renaming existing participant enrollment certificate typeSummary: Hi All, we've renamed the "Enrollment document" enrollment certificate to MED D Enrollment document through the Manage benefits lookup "BEN_ENRT_CTFN_TYP." This…
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Not triggering notification when recipient mail expression is set in Alert composerThere is a requirement to set the alert notification for the Alert type:'Open enrollment reminder'. While using the below expression, the mail is not getting triggered. …
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HSA Employer Contribution mis-calculatingSummary: When a Life Event is triggered mid-year, the Employer HSA contribution is not calculating correctly but the Employee HSA contribution is. Content (please ensure…
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Coverage amount calculation FF giving rounding issue at the endSummary: For basic life insurance plan coverages we have custom FF to calculate the coverage amount. The logic is as follow. Formula type : Coverage amount calculation. …
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Employee unable to upload Benefits certification document through self serviceSummary: Employee cannot upload document in pending action through self service. The document can be uploaded through Self Service Document Records but not through pendi…