Benefits Configuration
Discussion List
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Notification not triggered when benefit admin approves the certificates (BEN_DOCUMENT_APPROVAL)Summary: We have eneabled BEN_DOCUMENT_APPROVAL alert and configured certificate type in the program. The notification is not triggering when benefits team approve the d… -
The previous rate payment setting at the end of the month is not working correctly.Good afternoon, I have the following issue with my previous end-of-month payment settings: It's configured for the end of the month, but when I check the registration ra… -
Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
How to close pending action items for Benefits CertificationOnce the enrollments are completed by employees and the certification is submitted, it correctly routes for approval. After the approval, when I attempt to run the Manag…
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how to add manage Person deeplink in guided jouneryHi Team, We are looking to add Guided Jounery in Benefits Activity center page where we check employee enrollements details. In this page Since we can't see employee PII… -
Benefits Admin is not able to choose a dependent to enroll into a planSummary: When enrolling an employee to a plan as Benefits Admin, there is no option to choose a dependent even though Admin has access to all dependents/contacts Content…
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Can Open Enrollment be hidden from employees - so they cannot take action.Summary: We have a requirement for Open Enrollment to be used, but not allow employees to be able to make changes themselves through self service. The event will be used…
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Significance of Benefits offered conditionallyWe have a field called "Benefits Offered Conditionally" at the contacts page. Please let us know the impact of this field and where do we use this information.
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Salary Change life event getting evaluated instead of Status Change life eventHello Good-Morning Everyone, I hope this message finds you all well !! We are encountering an issue when transferring an employee from a Full Time/Part Time (Benefits-el…
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Loss of Enrolled DependentsGood morning. I am requesting your guidance on the following issue we have in our project: In the Benefits Activity Center functionality, I am trying to generate a new D…
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How to generate error message in fast formula for 'Coverage Upper Limit'I want to add a custom error message incorporated into the 'Coverage Upper Limit' fast formula, if there is no benefit balance exist for the employee. How to add a pop m…
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DELINK_BEN_DATA_ON_HD_CHG is not deleting Benefits EnrollmentsSummary: DELINK_BEN_DATA_ON_HD_CHG is not deleting Benefits Enrollments Content (please ensure you mask any confidential information): Enabled the DELINK_BEN_DATA_ON_HD_…
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No longer getting benefit error when trying to move employee's start dateSummary: We used to get an error message when a hire start date was needing changed when a life event was triggered. With 26A, now we're not getting that message. Conten…
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Reinstatement Rule is not working as expected for New Hire Life event.Statement: An employee hired on 6/15 and a new hire triggered; employee was able to enroll into the benefits. A day after the new hire event, home address change event g…
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Missing Rate Details When Eligible for Multiple ProgramsSummary: Hello, Has anyone in the community experienced this issue and found a solution? Rate details are not displaying for plans on the enrollment pages when a partici…
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Submitting a HSA through self-serviceSummary: We currently manage HSA contribution changes administratively. We are looking for industry best practices to have the employee submit this through self-service.…
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Do we need to create new plan. We only have change of carrier ?Do we need to create new plan. We only have change of carrier ? We send interfaces to Known2U and ADP. So, do we need to create new plan? or use existing, modify rates a…
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Benefit BillingSummary: Trying to run prepare Bnefits Coverage charge data and i keep getting this error code: BEN_BILL_FUT_CHRG_PRSNT. Content (please ensure you mask any confidential…
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Redwood UI: where should I configure or check the configuration for Post-Enrollment Survey?Hello, my client is having trouble with Post Enrollment survey after Redwood release. In Self Service configuration the flag to let it be displayed is correctly flagged …
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How to make the enrollment window auto close after elections are madeIs it possible to close the enrollment window when the employee review and submit the enrollment. The requirement is that there should not be a re-visit option for the b…
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Life Event Processing Issue – Eligible Benefits Not Presented for Employee with 13 AssignmentsHi, We are currently investigating an issue for an employee who has 13 active assignments. The employee's Benefits Relationship and Primary Assignment are configured cor…
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Is there any setup on the Benefits Module side to allow arrears to calculate?Summary: Other than the configuring the payroll element to allow for arrears, is there any setup needed on the Benefits side that is needed also? We have the situation t…
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Rate Periodization FF does not compute reflect before submissionSummary: We have associated Rate Periodization FF for HSA plan. We notice that the FF does not show the Employee contribution immediately upon user entry however it is w…
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post election not working as expectedSummary: we have to restrict the enrollment when the Vol. EE ADD Plan coverage amount is greater than the Vol EE plan coverage amount. currently the post elect FF is att…
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Does the "Enrollment Rule" take precedence over the "Default Enrollment Rule" if both are populated?Hello - I just wanted to make sure I am understanding the functionality I am seeing in our environment. In the scenario below, if both the Enrollment Rule and Default En…
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Troubleshoot Oracle Benefits Fast Formulas: Two Built-In Tools You Should Be UsingFast Formulas are powerful, but troubleshooting them can be time-consuming when you are not sure where to start. Attached is a reference document covering two built-in O… -
Question on Contact Relationship LOVSummary: we have a requirement to remove few relationship types from Benefits Relationship LOV under People to Cover. when we make changes to CONTACT Lookups does it als…
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Only medical plan and options showing when New Hire life event triggered. No other plans.Summary: Only the Medical Plan is showing as available to enrol when a new hire life event is triggered. Why would none of the other plans be showing as available if the…
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1 prior or last pay period end date rule for Termination eventSummary: We have configured HSA on our Termination event to have a rule for the previous rate end date to "1 prior OR last pay period end" for the previous rate end date…
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Loss of Eligibility life eventSummary: Loss of Eligibility: Employee enrolled into a family plan and all the dependents ages out , when the loss of eligibility life event is triggered, the dependents…