Benefits Configuration
Discussion List
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Pending action items are not cleared with manage action items job.We are trying to clear pending actions for Birth and Marriage certificates through Manage Action Items Jobs. Unfortunately nothing is getting cleared for few employees a… -
How to configure "Change HSA contribution" Life Event Enrollment window as of event date.Summary: Hello All Please suggest the configuration required all "Chage HSA Contribution " self reported life event to be available for enrollment only for a day. In the…
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Beneficiary designation pending for employee without dependentsThe life insurance plan is enforced with designation of dependents. However, even if there are no dependents, it shows as' pending action ' from employees. How to addres…
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program/plan logo is appearing chippedThe logo for the program and plan under additional configuration setup appears unclear and chipped. Any easy way to resolve this
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BEN_91394_ELIG_NOT_FOUNDSummary: BEN_91394_ELIG_NOT_FOUND There was a problem evaluating benefits eligibility for this person.
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Getting error when trying to disable beneficiary set upSummary: Hi Team, When tried to disable the beneficiary set up for existing Health saving account(HSA ) getting below error. You can't deselect the Allow self to be desi…
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Beneficiary Minimum 1 errorWe have enrabled Beneficiary restrictions: Allow contingent beneficiaries Allow designation of organizations as beneficiaries Created a Trust as Beneficiary Organization…
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Benefits: Adding a new life event is erasing existing enrollmentHello, We're having an issue with benefits. Actually see below example. Program name is Discovery Medical Aid and Option name is Executive Plan. Suppose there is open pe…
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Can Termination life event be automatically triggered based on action reasonsSummary: Can Termination life event be automatically triggered based on action reasons Content (please ensure you mask any confidential information): We have a requireme…
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Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …
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Is there a way to change the Total Cost per Pay Period?Summary: Need to see if we can update the text under 'Total Cost per Pay Period' to Plan Type | Total for All Can this be done through VBS personalization?
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Benefits Default Enrollment Process - Dependent does not Carry ForwordSummary: Hi Team, We are experiencing an issue with the Default Enrollment process when a spouse are updated to Former Spouse (Divorce Life Event). We are using the Defa… -
Benefits deductions over 9 monthsWe have certain employees who only work 9 months a year. They are in their own Salary Basis of 9 months, but in the same payroll definition as everyone else (those that …
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Benefits Default Enrollment Process - Dependent does not Carry ForwordHi Team, We are experiencing an issue with the Default Enrollment process when a child ages out. We are using the Default Enrollment Fast Formula (FF) at the plan level …
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Secure 2.0Summary: We are not using Cloud HCM Benefits module and are only using HCM Payroll Elements/Balances to capture the 401k/Roth elections and associated Payroll Balances t…Lisa Tompkins 142 views 4 comments 0 points Most recent by William Berry Payroll and Global Payroll Interface (GPI)
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Unable to end the Beneficiary contact relationship due to past enrollment recordsHi All, We want to end beneficiary contact relationship, who is no longer enrolled in any Benefit plans, since 2023. When we try to end the relationship date of the cont…
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How to set up AOR based alert composer notificationWhat is the inapp expression to send an alert composer notification based on the employees Area of responsibility 'Benefits Manager'. I am trying to set it up for the Se…
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Life event status goes processed and closed in benefitsSummary: Hi Team, for our customer I created a new agency-specific MIP plan and need to remove that agency from the old MIP plan, which is currently shared across all ag…
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Redwood - Unable to edit the coverages amount in plan as Ben admin while enrollingSummary: Redwood - Unable to edit the coverages amount in plan as Ben admin while enrolling, but with same access we can in another instance. Please help me what is brok…
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Unable to see edit button option in enrollment page for benefits in Redwood pageSummary: Unable to see edit button option in existing enrollment page for benefits in Redwood page Content (please ensure you mask any confidential information): In Bene…
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Benefit plan does not contain the year periods from programSummary: Hi If the benefit plan does not contain the year periods from the benefit program, then will the plan be still available for enrollment for the years from progr…
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Client has 3 questions that have to be answered T/F before enrolling into the HSASummary: Has anyone ever encourterd a client that enforces their employees to answer 3 questions before enrolling into their HSA? If so, any ideas on how to configure th…
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HSA Multiple of Parent Rate Not WorkingSummary: Need some assistance with our HSA plan. We have an HSA Employee and HSA Employer and the rule for the Employer is based on Multiple of Parent Rate with a Multip… -
How to make Phone number mandatory in redwood Contact pageSummary How can I make the phone number mandatory in Benfit Contact page , The below VB changes didnt work.Please advice. Content (please ensure you mask any confidentia…
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How to use multiple assignments when one assignment does not have a salarySummary: Currently, we are using multiple assignments to determine eligibility for some employees. While the primary assignment does have a salary, the 2nd assignment do…
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OPEN - Default Enrollment benefits process duringSummary: OPEN - Default Enrollment benefits process during During the Open Enrollment process, the system did not assign or carry forward the default enrollments for the…
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For self reporting life event ,document type cannot be changedUnable to change the document type for the self reporting life event documentation. I want to make the document type as 'Death Certificate' as a qualifying life event do…
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benefits administrator or representative receive notification of employee self assigned LESummary: Hi All, Does benefits administrator or represenatative employee self assigned Life Event approval notofictaion ? They can see the approval request when they go …
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How to add image on Me > Benefits > Before you EnrollSummary: Hello How to add Image on the Employee Self Service Me > Benefits > Before you Enroll > Get to Know your Benefits section. Thanks Mono Content (please ensure yo…
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Benefit Pending Action Alert is giving an error while runningBenefit pending action alert is not working when we are trying to add filter condition as uploaded date is null. It is giving an error while running.